Avensure PeopleCloud Reviews 92

Julia was so helpful and knowledgeable, clearly explained how the system worked and was very clear that she could be contacted any point in the future if I need help.

Awfully aggressive mail marketing letter received today. Making it sound official from the government.

Made me angry

Really helpful in getting the new system set up and all employees added. Very quick responses to any queries and always happy to help.

My experience with my dedicated support team member, Nikola Grodzicka, has been excellent. Nikola is exceptional, always responding very quickly and explaining everything clearly whenever I have any doubts.

The system itself is super easy to use, making day-to-day tasks simple and efficient. Communication has been clear and effective throughout, which has made the whole experience smooth and stress-free.

I would highly recommend PeopleCloud to other businesses because it eliminates the need for paperwork and provides an easier, more organised way to track holidays, overtime, annual leave, and sick days.

I’ve recently had the pleasure of receiving support from Nikola at Avensure PeopleCloud and I can honestly say she has been exceptional from start to finish. Her communication was clear, proactive, and incredibly helpful. She didn’t just provide me with the answers, she provided solutions and guided me through step by step.
Nikola truly represents the gold standard of customer support, and I’m extremely grateful for the assistance she’s provided. Highly recommended.

I’ve had a consistently positive experience working with Avensure, especially with Sheamus and Nikola. They truly go above and beyond to ensure that every query is answered thoroughly and promptly. They are so approachable and no question ever feels too small or insignificant, and they take the time to make sure everything is clearly understood. Their support, professionalism, and willingness to help make them a pleasure to work with, and I wouldn’t hesitate to recommend them.

Great experience getting set up with people cloud, Julia has made the whole thing simple and has been available and quick to respond for any support

The move to Avensure has really been seamless, we had an in depth telephone call with both the documentation team and the people cloud team - particularly Julia. She has been amazing and answered all of my questions showing how much knowledge she has around the system. I feel that I can email her whenever I come accross anything with the system which I am unsure of.

We transistioned to Avensure in January 2025 anf thus far the process has been excellent. The website is slick and easy to use. The back-office support has been expert and quick to respond. The training has been infromative and comprehensive. Very pleased with our experience so far.

Julia made the process easy from start to finish and helped guide me through the onboarding process. Would definitely recommend!

Julia was very helpful and quick to respond while onboarding all our team. Easy experience.

We are relatively new to PeopleCloud and Kirsty has been a brilliant support in getting us set up quickly and hassle free. Cannot fault the support received so far!

straight forward, simple and easy to navigate with little assistance needed

Very good, helpful. In good hands

When signing up a contract and if you are a small business specially in CARE sector , absolutely careful on signing up ROGUE contracts. In my experience Avensure will simply turn its back within few days once DD is set up. They only wanted to stay in competition , They are not specialised in many sectors to give you advice or back you up when there is a need as they pretend to be. They employ In-House solicitors NOT to help clients but to prevent their own interests. There are many competitors out there with better price and will fully host your HR & H&S needs and industry specific consultancy , NOT Avensure.

If you are a small Business owner like me it is difficult enough of your choices and I would stringily suggest true and honest feedbacks , You will only know the true face of the ROGUE firms when you in need of help. have a good read through of my review before making your decision.
I was asked to provide good review when I was joined. Avensure has since signed second contract with us for the same exact services.Charging us £322 per month for a small business with 7 staffs for yrs. Total value is £19,320 and this is what we get.
1. You will get a google searched Document for your Health & safety
2. You will be told that they no longer deal with your type of business & still pay them £19,320
3. You will be told to find alternate support for business in Retail, care, clothing, convenience & prooerty I am not sure what sector they can provide the services.
4. There will be a receptionist who will be your consultant basically will tell you to refer Google or chat GPT.
5. You can ask so many Qs they will say sorry we cannot advice anything about your business.
6. Signing up with avensure for probably at higher cost than what I am paying , then you also need to pay someone else to do the actual service . Avensure will NOT serve you any such a service you look for.
7. Their staffs are very confrontational when you Qs them
We have sent them 39 email to release from contract ,

I think they will be soon take money and run away .

Amazing support as always. Support responses are almost instant. The whole system works flawlessly, there is still room form development and more customisation but i trust this will come with time. Would highly recommend this system to anyone.

We recently started working with Avensure, and they’ve been absolutely amazing to work with. Julia and Louise from the team have been incredibly helpful clear in their communication, efficient, and quick to get things done. It’s been such a relief to find an HR company that’s both professional and easy to work with. Highly recommended!

great service from julia highly recommend process was seamless

Avensure PeopleCloud has been very helpful with staff related issues, and their response time is always very fast. Their support makes handling HR matters much easier.

Kirsty is so great to work with. She's helped us through the set up of PeopleCloud and has been super patient with our questions and provided continued support. We love working with her