The Customer Service from the Team at Avensure for the PeopleCloud system is great! Marlena is our main contact and she is really quick to respond and so helpful; answering any questions we have and... Toon meer
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My experience with Marlena Kaminska, my dedicated support contact at Avensure, has been first-class. She's consistently quick to respond and takes the time to explain things properly whenever I have a... Toon meer
Our Support Executive, Kirsty, handle all my queries with ease and guided me through the initial set up process. It did a lot to alleviate my anxiety over implementing a new system. The only thing... Toon meer
Thank you Avensure for making the whole process extremely easy. Your support and advice during the initial stages was amazing, especially your efficiency. Such a wonderful service and the best inves... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At PeopleCloud, we're redefining HR and H&S management solutions for SMEs across the UK. Developed by HR and H&S experts at Avensure, our platform meets the unique needs of small and medium-sized businesses. With deep industry insight, we understand the real challenges business owners face in managing their workforce. Our mission is to simplify HR and H&S tasks. These tasks involve real people with real goals and dreams. That's why we've built a platform that's not just user-friendly but genuinely human-friendly, placing employees, managers, and business owners at the core of our approach. Packed with powerful features, PeopleCloud transforms complex tasks into quick wins. From managing leave, absences, and sickness effortlessly to gaining insights with Bradford factor scores and return-to-work interviews, PeopleCloud empowers you to streamline people processes seamlessly. Access comprehensive employee data, handle HR/H&S documents with e-signatures, and ensure compliance with our HR/H&S task management features. Engage your team with quick team member profiles, timely notices, and informative articles, whether in office or remotely, all while making data-driven decisions supported by detailed reports and business cost insights. The stats don’t lie: our live chat shows excellent service with 100% customer satisfaction, with responses typically in the 70s, underscoring our steadfast commitment to excellence and client care. Support is our strong suit. The PeopleCloud customer service team is always ready to provide personalised assistance, whether you need help troubleshooting, how to use the feature, or how to use the feature to the maximum. On top of that, the Avensure Advice team of HR and H&S experts supports users with HR and H&S issues, meaning you have a trusted partner every step of the way. What makes PeopleCloud the best HR and H&S software solution in the UK? It's our relentless focus on innovation and user-centric design. PeopleCloud simplifies and accelerates people management processes, fostering a culture of well-being and efficiency—enhanced by our intuitive mobile app—for managing your workforce on the go, ensuring smooth business operations anytime, anywhere.
Contactgegevens
Verenigd Koninkrijk
- avensurepeoplecloud.co.uk
4,7
Uitstekend
99 reviews
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I found everyone to be very helpful and…
I found everyone to be very helpful and took the time to walk me through what I needed to do to complete the tasks at hand, which was needed as not everything was straightforward to work out. Would highly recommend Avensure and the their team.
29 januari 2025
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People cloud
People cloud, We feel service is very accessible and staff are very helpful. Matters are dealt with efficiently excellent service.
HR staff are quick to respond and all matters are dealt with within an excellent time frame.
Staff members have contacted the medical assistance line and feed back is excellent .
13 januari 2025
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Julia has been incredibly helpful
Julia has been incredibly helpful, all ways at the end of the telephone or able to reply to an email very quickly. Onboarding was easy and I can't wait to start using the system!
2 januari 2025
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Kirsty was a great help with a few…
Kirsty was a great help with a few queries we had with the rota part of the service. Efficient and helped us sort what we needed.
9 januari 2025
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Julia - People Cloud
From day one we have been supported by Julia @ Avensure people cloud, the onboarding process was simple and most of the hard work was done by Julia and her team, and nothing is too much trouble. We are so grateful that we have a great team behind us and look forward to developing that relationship even further in 2025
18 december 2024
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Excellent service from Nikola
Excellent service from Nikola, always goes above and beyond to assist me. Would recommend Avensure 100%
3 december 2024
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Great Customer Support
PeopleCloud is very different to the system we previously used for holidays/sickness etc. I've had a few issues with it, when trying to extending periods of sickness where a member of staff has been off long term, but it's still early days and we're slowly getting to grips with it. Kirsty has been invaluable at talking me through getting everything set up and is always super helpful when I email her with a query.
16 december 2024
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Kirsty is great at providing support
Kirsty is great at providing support - the whole team have been great making my life easier and things clearer for my staff.
As a member of PhysioFirst this has been a great membership benefit and I thoroughly recommend to all.
6 december 2024
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Great Company
Avensure respond quickly to queries and Nikola and David are always keen to help and pleasant to work with. The app is easy to navigate and runs smoothly
2 december 2024
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Avensure saves the day again
Avensure saves the day again. Just when we needed a basic HR piece of software, Avensure delivered their new People Cloud. Marlena not only onboarded a member of the team but then also held my hand to show me the ropes too. Marlena was responsive, accurate and caring. Perfect combination.
1 november 2024
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Great service
Great, efficient service from Julia. Lots of support and guidance. Very informative and helpful.
8 november 2024
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Great & Helpful Team!
The team at Avensure PeopleCloud are very responsive and very helpful.
They were great from the start and continue to give us great support.
Nikola has been great through the whole process and answers all our questions quickly.
30 oktober 2024
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Amazing service from all Avensure…
Amazing service from all Avensure employees especially Kirsty Sty and Helen Kennerley. Prompt responses and always find a solution to any queries I have.
23 oktober 2024
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It's been great working with People…
It's been great working with People Cloud! Their customer service is top-notch. Marlena has always been quick to respond with helpful information. I would highly recommend their services. Thank you.
23 oktober 2024
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Julia was so helpful in setting up our…
Julia was so helpful in setting up our peoplecloud system, we have not used a product like this before.
We are a business with 13 staff and growing over 2 departments and it is already making a huge difference in our HR processes.
2 september 2024
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Julia helped me to set up my People…
Julia helped me to set up my People Cloud. Was a quick process and despite me making some errors, she quickly corrected this for me and nothing seemed too much trouble.
Smooth set up for us. :)
16 oktober 2024
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Nikola Grodzicka has been fantastic…
Nikola Grodzicka has been fantastic with setting up the PeopleCloud portal and supporting us every step of the way throughout the onboarding process. We always receive prompt responses from Nikola and no question is ever too much. I wish we had appointed Avensure sooner. Would highly recommend.
16 oktober 2024
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Always swift response tog solgreave any…
Always swift response to solve any quiry. Special mention to Kirsty for going over and beyond the call of duty.
15 oktober 2024
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Excellent product and brilliant…
Excellent product and brilliant onboarding process. Email template to the staff telling people how to use the platform is excellent and includes videos depending which user level each staff member is.
7 oktober 2024
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Wonderful!
Wonderful customer service, and great support! Would 100% recommend!
The whole team is great, and Nikola has been so helpful!
14 oktober 2024
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