Baby Elegance Reviews 

Horribly bad quality, especially given the price. Turned up damaged and customer services team nonexistent on website. So disappointed but won't be putting my baby in something that is badly made.

Great product and company, real pleasure to collaborate with and show off the beautiful bedding set they sent me.

Love the look of the high chair and the materials used. Feel like I will get use when baby arrives. A bit disappointed the baby seat can’t be adjusted to sit them up slightly as they grow also the foot rest can’t be adjusted.

We needed a replacement tray for our high chair. Jeff responded to my email promptly and efficiently. He sorted the spare part I needed and ensured it was posted to me. A fantastic response to my query.

This high chair is incredibly practical—my son has been using it since he was a baby and still loves it as he grows! Comfort and safety were our top priorities, and this chair delivered both perfectly. Its design makes it suitable for long-term use, and it’s also super easy to clean. We’re really happy with it—it’s definitely one of those “so glad we got it” products. Highly recommend! 🌟

The mash high chair is a very good product but such a shame about the customer service.
The highchair was completely missed from my order so I only received the chair covers and baby seat which was very frustrating. I contacted them via email which I didn’t get a response to for over a week. I managed to contact via Instagram to get my missing product re sent but was then ignored again when I asked about having a tracking number for the new delivery but luckily I was home for the day of delivery. Such a shame as the product itself is great but I wouldn’t purchase from here again.

Great customer service , very helpful and prompt. I had mislaid the adapter for the nup nup e-swing. As soon as I contacted baby elegance they had a new one sent out in a couple of days !

It is a fantastic choice, featuring automatic rocking, adjustable height, design for convenience, built-in melodies and also Bluetooth music play to help baby sleep.

Jeff at Customer Service was super helpful and understood what I needed and helped in everyday possible.. great shipping service, too! Highly recommend

I ordered a crib mattress and a mattress protector from Baby Elegance in January 2025. The order said next day delivery but after about a week without hearing any update, I contacted Baby Elegance to see where the order was. I was told the crib mattress was on pre order which was not written anywhere when I ordered. After a month and multiple emails back and forth, I eventually received a package. The item I received was definitely not the mattress I had ordered. I feel like the company sent me any old thing to stop me complaining. I requested a refund and that was the only thing that went smoothly at least. I will never use this company again as I feel they tried to scam me with the terrible mattress they sent. I've never had such a poor experience purchasing something online.

We have so many products from Baby Elegance and they do not disappoint! Their stuff is such good quality as well as brilliant value for money.

Waiting over a month for our delivery and when they finally replied to our emails they said we'd get next day delivery. We did not. Meanwhile influencers are getting free items and leaving good reviews. Do not trust this shop.

Love our Mash highchair! Super easy to put together, easy to wipe clean. The cushion is also a good material to wipe clean! Delivery also came super fast after order was placed. We also have the Alta swing And my baby still loves it months on sits it in while I’m having a shower so she can’t cause trouble 😂

My go to company for all things baby!! Have had multiple products from here now and all been fab quality & arrived so fast, just what you want.

One of my favourite brands, they couldn’t be more helpful! Every product we have received has been amazing quality and delivery is always really fast. Customer service are fast at responding too 😊 100% recommend for all of your baby essentials!

Fab customer service, amazingly quick delivery and high quality products every single time! We have had a few things from them now and they have lasted sooo well!

Amazing company! I have several of their products and love every one of them. They are so good at communicating and always are so quick to send out products. Would highly reccomend!

We absolutely love our Mash Highchair! Delivery was fast and the product is over all really good. So easy to assemble and looks great with our home interiors. It’s easy to also fold and put away if needed. I also love how easy it is to take the cushion and straps off to be able to wash. We love this product and the customer service has always been brilliant when ordering from this company

We’ve had the mash high chair, play pen and crib from baby elegance and I can honestly say they’ve all been amazing products and have no complaints!

We ABSOLUTELY LOVE our mash highchair from baby elegance! An absolute game changer for having 2 little ones as baby boy is safe in there and can also be with us at the table for dinner! Beautiful quality would 100% recommended as a baby essential!