I am blown away by the customer service of this company. I had an issue with a changing bag, and I had rapid, detailed, thoughtful personal responses for several days in a row, until the issue was re... Toon meer
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Lees wat reviewers zeggen
This is my third Babymel bag and I absolutely love it! I went for the amber stroller bag this time, which is smaller than the previous ones BUT it's mighty and fits so much! I can fit 6+ nappies, wipe... Toon meer
Fairly disappointed with the Eco Convertible Backpack to be honest! It is much smaller than it looks in the pictures, I'm genuinely wondering how I will actually fit everything in it! The colour is... Toon meer
Bedrijf heeft geantwoord
Absolutely thrilled with my Lola backpack. Amazing quality and stylish. I ordered it on pre-order and was provided updates on when the stock was due. After explaining I’m having my baby next week, Lis... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
An award winning range of changing bags and accessories. At Babymel we believe becoming a parent doesn't mean you have to compromise your style. So we have lovingly designed a range of changing bags for the modern parents of today. Oh, and we also have awesome backpacks and accessories for your mini-fashionistas! We also offer free delivery and returns to UK, EU and US*
Contactgegevens
Storksak Ltd, 1.37 The Greenwood Centre, 37 Greenwood Place, NW5 1LB, London, Verenigd Koninkrijk
- 02072842252
- info@babymel.co.uk
- babymel.com
4,5
Uitstekend
555 reviews
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Fabulous quality and easy on the eye
Great quality bag and I love the amount of pockets it has! One thing that could be improved would be to make the pram straps a bit bigger as unfortunately they don’t fit around my prams handle
8 september 2022
Antwoord van Babymel
Hi there, thanks for your review! Have you checked our 'How to use our stroller straps' guide? If not, please take a look,
https://babymel.com/pages/how-to-use-your-stroller-straps
If you have any further issues, please email us at info@babymel.co.uk,
Babymel customer service
Colour of bag (caramel) was way off
Colour of bag (caramel) was way off, your social media images are highly edited with a filter. Disappointed it looked nothing like what came in the post.
29 juli 2022
Antwoord van Babymel
Hi Lucy,
Thank you for your feedback, we’re sorry you were disappointed with the colour of your Babymel and decided to return it. We try our best to reflect the colours as close to real life as possible, and don’t use filters on our products, or lifestyle shots. Sometimes the colours of social images that aren’t taken by us may vary.
Kind regards
Babymel customer services
Antwoord van Babymel
Thanks for your review Susan,
Babymel
Brilliant!
I bought a lovely rucksack for my son. Had a brilliant customer experience throughout- easy website, great quality product and fast delivery. 100% will buy from BabyMel again.
2 juli 2022
Antwoord van Babymel
Thank you Jess! It's so great when we hear that,
Babymel
Antwoord van Babymel
Thank you Andrea for your review,
Babymel
An Absolute Mum Must Have!
We rate this changing bag so highly - multi-way straps (across the body/backpack), integrated pram straps, insulated bottle pocket, washable changing mat included that fits perfectly into the front pocket for easy access, wet wipes pocket & tonnes of different sized internal compartments so you can literally find things without looking. Also, wipe clean, water resistant, made from recycled plastic bottles & in this beautiful caramel leopard print design - sorry but what’s not to love!
3 september 2022
Antwoord van Babymel
Thanks so much Jessica! Reviews mean so much to a small business,
Babymel
Great quality rucksack
Great quality rucksack. The print/ theme is quirky,which is why it was purchased.The bag appears to be well made, and the pocket layout practical for school use. My child really loves the new bag. Service/ delivery was prompt and easy. Happy customer.
21 augustus 2022
Antwoord van Babymel
Thank you so much, reviews mean so much to us,
Babymel customer service
Antwoord van Babymel
Thanks for your review,
Babymel customer service
Antwoord van Babymel
Thanks Kelly, that's lovely to hear,
Babymel
Great quality - good service
Bought the stroller organiser - very well made, classic sleek design, and all compartments are strongly sectioned, i fit mine to busting and it holds together great. Only improvement would be if the strap was removeable, otherwise perfect. Service and speed of arrival was good, and good quality for the price, well worth it.
14 augustus 2022
Antwoord van Babymel
Thanks so much for the feedback and taking the time to write your review,
Babymel customer service
Antwoord van Babymel
Thanks so much for your review,
Babymel
Great product
Great product, lots of space, comfy to wear. The side pockets are a great bonus! Would recommend to any new mama.
12 augustus 2022
Antwoord van Babymel
Thanks so much,
Babymel customer service
Very happy
Very happy with purchase. My 3 year old loves his bag, especially Zip. It's a great size too.
9 augustus 2022
Antwoord van Babymel
That's great to hear, thank you!
Babymel customer service
Easy to order and received on time.
6 augustus 2022
Antwoord van Babymel
Thank you for your review Emily,
Babymel
P1 backpack
Bought as a backpack for starting p1. This one is a brilliant size as I felt a lot of what we looked at were far too big. Lovely quality and very cute design, my daughter is as pleased as I am!
6 augustus 2022
Antwoord van Babymel
Thanks for your review Laura,
Babymel customer service
Great customer service
Great customer service, what I ordered went out of stock but I was emailed to check if I was happy to wait (which I was!) and they honoured the offer as I ordered as a bundle which was so kind!
1 augustus 2022
Antwoord van Babymel
Lovely to get your review Charlotte, that's the service we aim for, thank you again,
Babymel customer service
Great all round
Easy to use website, ordered item with discount code.
Customer services advised me of delivery date.
Bag really stylish, roomy and well made
1 augustus 2022
Antwoord van Babymel
Thank you, that's great to hear,
Babymel customer service
Brought two kids back packs for a…
Brought two kids back packs for a recent holiday abroad, bags were a big success, small enough for the kids to wear easily but big enough for everything we needed to fit in them. Kids love the fun designs and will now be used for school.
1 augustus 2022
Antwoord van Babymel
Thanks so much Mary, that's great to hear,
Babymel customer service
Antwoord van Babymel
Thanks so much for leaving us your review,
Babymel customer service
Antwoord van Babymel
Hi Laura, thanks so much for your review,
Babymel customer service
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