Bought two t-shirts After paying on their website, they went RADIO SILENT. No package on its way No response to their mails So of course, I tried emailing support. A month goes by, no respons... Toon meer
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Lees wat reviewers zeggen
Não encomendem desta marca. A minha encomenda ficou retida algures na alfândega e nunca a recebi, nem fui reembolsada. Informei o serviço de atendimento ao cliente que me informa que talvez tenha de s... Toon meer
Backstage Originals has been outstanding in terms of the prompt seamless delivery of a t shirt I had ordered .Iwas provided with tracking from Royal Mail .I am very happy with my quality t shirt and c... Toon meer
Your imaginative products have made my Christmas gifting easy and entertaining! They are of an excellent quality and something different to buy in a world that seems to be increasingly lacking in hum... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Unofficial #Banksy store | Official @AmplifiedTees merchandise | @DCComics & @Marvel merchandise
Contactgegevens
31 PEMBRIDGE ROAD, W11 3HG, London, Verenigd Koninkrijk
- sales@backstageoriginals.com
- backstageoriginals.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The seller sold me the wrong size
The seller sold me the wrong size - 2 sizes too small. Emailed them a week ago and no response!!
Fast shipping!
Amazing quality
Amazing quality, quick delivery and perfect size. I will use them again
T shirt does not fit
T shirt does not fit. I have emailed about how to return for a different size but have had no reply or further information
Tim
07739609345
No reply to any emails
No response at all to their 'returns service' process, followed it up with an email to 'info@' and "sales@" but again NOTHING.
the complete lack of communication, when I'm not in England, is extremely frustrating
Good quality
The t-shirts I bought were both good quality and the printing was immaculate. Arrived in good time. All in all I’m delighted with my purchases and will buy from them again.
Queens of the Stone Age T-shirt
Love this t-shirt. Nice material and fit. I was dubious as I've bought rubbish band merch in the past. But I will definitely be buying more from this company.
Quick delivery and no hassle at all
Quick delivery and no hassle at all. Will definitely shop at this site again
Item is poorly made
Item is poorly made. Different color from the pic. I usually wear size xl
Took a 2xl and wears kinda small.
It is not worth to return the item because of the shipping costs.
Paid 42 euros for a tshirt and it is just a rag. I will never buy on this website again.
Avoid…
Like many other reviews for Backstage Originals, communication seems to be an alien concept to them. I don't understand how they continue to merchandise online. My T-shirt did eventually arrive however it wasn't the size I ordered, in fact, there isn't even an option to order the size I received from their online store! I can't be bothered trying to contact them about getting the size I required as I don't believe they would care or do anything about it so I'm going to have to just take the hit and leave this review to make other potential customers aware. Purchase at your peril. Very sloppy customer service.
Poor service, lost merchandise
I am sorry to write this review, but I have not even received my t-shirt despite numerous attempts to trace its whereabouts..... And yet I have been contacted to review your service twice already :(
I purchased this t-shirt a month ahead of a concert I wanted to wear it for, and in the end had to go without. Over 6 weeks later, no explanation nor any sign of t-shirt, update, or attempt to reimburse. It's not fun to write reviews like this, but it has unfortunately been my experience, despite having attempted to contact you several times.
Poor customer service
I sent 2 emails asking for sizing plus a Twitter message plus an insta message and got zero response. Ordered 2 x 2xl t shirts that came in at 23ptp which is tiny for 2xl. Raised a return on Saturday and it needs authorizing and end of Monday and no response. Just very very poor customer service.
Some items were not delivered
I ordered and paid 6 t-shirts. I only received 4.
While trying to solve if the missing shirts are coming later or if i will get a refund I was not answered by mail or from their website in weeks... Still no answer,t-shirts or refund...
Order missing and No response
I ordered from them 3 weeks ago and the package never arrived. Tried to make contact 2 times but they don't respond either.
awful company
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