I have been let down on an urgent order. Firstly I was told the order was going to be late and then I was assured the order will arrive the next day and then the following day when I expected the or... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Having passed the shop front, my wife had pointed out a lovely bag she would like for her birthday. Through swift email responses, Jason at BagsWithClass sent descriptions and pictures for clarifica... Toon meer
Ordered a Katie Loxton bag. After two weeks still not received anything. Sent an email to which no reply tried calling to be cut off. Eventually get a response on different email to be told bag is no... Toon meer
Have ordered a jewellery box, had a confirmation of order by email, however no update on delivery. Have emailed , no reply and now trying to call. No one picking up the calls on any of their 3 options... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our retail shop is situated in the beautiful Heart of Shires shopping village, which is just off the A5 near Weedon. We have a wide display of quality brands, including handbags, briefcases, luggage, wallets, purses and much more. We pride ourselves on delivering a wide range of bags with class, and impeccable customer service all year round. We work very closely with all of our manufacturers based in the UK and across Europe allowing us to offer products at competitive prices. We keep our ordering process and pricing straightforward. Listening to customer feedback allows us to continuously review our products and adjust designs and grow in new product areas where we see demand. As well as offering fast free delivery to most of the UK, we now offer fast delivery services to some European countries on selected items.
Contactgegevens
Heart of Shires, Unit 29, Watling Street, NN7 4LB, Northampton, Verenigd Koninkrijk
- 01327 629440
- info@bagswithclass.co.uk
- bagswithclass.co.uk
Problem solved…
Had an out of stock issue...refunded in full.
22 februari 2021
Review zonder uitnodiging
Antwoord van bagswithclass.co.uk
Dear Customer, I am sorry to hear you have been unable to get in touch with our team, can you please email us at info@bagswithclass.co.uk and one of our members will look into your order with you.
On another level
I’m not usually a one for leaving a review but I have to commend these guys on their customer service!
From the start nothing was an issue for them, communication was exceptional and they even went out of their way to contact the company who makes the bag to get me an exact delivery date and once I’d decided to go ahead they provided me with a discount code aswell!
I already can’t wait to place my next order. Thankyou for even in the hardest of times making this a lovely transaction.
26 januari 2021
Review zonder uitnodiging
Quality Jewellery Box
Great service all round
Fantastic quality jewellery box
21 januari 2021
Review zonder uitnodiging
Lovely Jewellery Box
Really nothing to complain about here, post was a bit chaotic but that was Covid and Christmas. Good communication from Jason at Bags With Class so I would happily use them again. More importantly the jewellery box arrived in time for Christmas, was lovely and very good value. The lady in my life loves it.
21 januari 2021
Review zonder uitnodiging
Brilliant service!
Brilliant service from the time I called to enquire about a product I saw online through to delivery. Packaged securely and delivered fast. Highly recommend! Thank you again bagswithclass.co.uk
21 januari 2021
Review zonder uitnodiging
Happy customer
Great service,beautifully packaged Katie Loxton sunglasses.
Now just wait for a holiday.
20 januari 2021
Review zonder uitnodiging
Excellent Service
Fantastic range of high quality bags at amazing prices. The ordering process was smooth and delivery arrived as expected. The quality was second to none and will definitely be ordering again. Thank you for the excellent service.
20 januari 2021
Review zonder uitnodiging
Amazing service
I had a great service with this company, reasonable prices and smooth process
Thank you I’m very pleased
20 januari 2021
Review zonder uitnodiging
Quality bag, excellent service!
A good range of quality bags at reasonable prices. From ordering my bag to delivery, the process was smooth with no issues. The bag was delivered in excellent packaging and I was impressed with the quality! My colleague ordered a bag after my recommendation!
20 januari 2021
Review zonder uitnodiging
Excellent service and high quality…
Excellent service and high quality beautiful bag. Will be keeping an eye on new products coming in and will be ordering again. Thanks for the speedy service.
20 januari 2021
Review zonder uitnodiging
Antwoord van bagswithclass.co.uk
Hi Grace, thank you for taking the time to review our business. We are pleased you are happy with your recent purchase.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.