BannerBuzz Reviews 

330
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

Very responsive and amazing customer service. Very trustworthy!! Repeat customer here!! The quality of the products are great and the ordering process was so easy and seamless. Thank you Pritika for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Everything was great until the actual product arrived. I ordered multiple car decals stickers for my food trailer. The material is sub-par. Its thin, has no stretch to it, teared going over a screw he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing experience, and the quality is superb! My files had multiple issues and the team was patiently working with me to resolve it until I was happy. Highly recommend! Will be definitely ordering... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The designer was absolutely amazing! The designs I received were exactly what I had in mind! Unfortunately, the stand didn't work very well but they were kind and offered me store credit which I will... Toon meer

Bedrijf heeft geantwoord

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4,2

Goed

TrustScore 4 uit 5

330 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(330)

125 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

New to this!

was simple to navigate and their prices are very fair!

15 februari 2024
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hey Darcy! We're pleased to know that you found our website user-friendly and happy with the price. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words! 

Beoordeeld met 5 van de 5 sterren

Vibrant!

I've ordered about 10 flags over the years and they're always excellent quality with vibrant colours. The customer service team that helps with proofs is always efficient.

13 februari 2024
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hey Samantha! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive! 

Beoordeeld met 5 van de 5 sterren

Great to work with, on time and great quality

Great to work with, on-time delivery & great quality. What else can we ask for ?

6 februari 2024
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience working with us and that our delivery was on time with great quality. We couldn't ask for more than satisfied customers like you! If you ever need anything else, don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

It was easy to do YES

It was easy to do, came quickly so far a quality product

11 december 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hey Ken, thank you for acknowledging our efforts through your 5-star rating. We sincerely appreciate your recognition. Your appreciation reassures us that we are on the right track and motivates us to continue providing the best options, highest quality, and perfect fit. We take pride in ensuring that each of our customers receives products of exceptional quality. However, if you encounter any issues, our customer support team is available 24/7 to assist you. Our ultimate goal is to exceed customer expectations by delivering reliable products and exceptional customer service. We are excited to have the opportunity to delight you again with your next order!

Beoordeeld met 5 van de 5 sterren

Crazy good service

Crazy good service
Amazing price
Arrived on time and looked exactly as we had wanted it
Couldn't ask for more

19 december 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hey Songrui, thank you for giving us the highest rating, we really appreciate your acknowledgment here. We will always try our best to satisfy you with our service, easy process and OfCourse the most important quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service! Priced right.
closetcompany.ca prefers BannerBuzz

22 november 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hey Johnny, we are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Beoordeeld met 5 van de 5 sterren

Everything I've ordered from this site…

Everything I've ordered from this site has arrived on time and been exactly what I was expecting. They do a good job of ensuring you're getting the design you have made.

21 november 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Thank you so much for taking the time to share your positive experience with our site! We're thrilled to hear that everything you've ordered has arrived on time and met your expectations. Ensuring that our customers receive the designs they've chosen is a top priority for us, and it's great to know that our efforts are being recognized.

If you have any specific feedback or suggestions for improvement, we're always open to hearing from our valued customers. We appreciate your support and look forward to continuing to provide you with excellent service in the future. Thanks again for choosing us!

Beoordeeld met 5 van de 5 sterren

The staff is really helpful and…

The staff is really helpful and answered my questions immediately. Order easily and provided advices on my backdrop. Thanks.

19 november 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hey Sam, we are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Beoordeeld met 5 van de 5 sterren

Custom Banner

Appreciated the help to make our low res image high res so that it printed well. Quick turn around time and fast delivery at a great price!

10 november 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hi Anna, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Beoordeeld met 5 van de 5 sterren

great experience

I've used them numerous times now. Great quality and delivery!

15 november 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hey Ryan, thank you for giving us the highest rating, we really appreciate your acknowledgment here. We will always try our best to satisfy you with our service, easy process and OfCourse the most important quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Beoordeeld met 1 van de 5 sterren

Very disappointed in the customer…

Very disappointed in the customer service.

13 november 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hi Dorothee, we deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this.

We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.

Beoordeeld met 4 van de 5 sterren

Great

Great Service so far, could do with a user friendly design page like many sticker services have.

3 november 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hi James, thank you for your feedback. Though we have worked hard to make the order process simple and easy to follow, we understand that there is room for improvement. We request you to share your ideas and write us at feedback@bannerbuzz.com for a better customer experience.

Beoordeeld met 5 van de 5 sterren

Great order speed and quality of goods…

Great order speed and quality of goods for the cost. Would definitely recommend.

2 oktober 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hi Connie, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.

Beoordeeld met 5 van de 5 sterren

On time and as requested

27 september 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hi Ricardo, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.

Beoordeeld met 4 van de 5 sterren

Great looking banner!

Great looking banner to promote our church concert. Ordering took a little longer than anticipated, but that was because "quality control" wanted to make sure we got a banner would be more than satisfactory. All in all a good experience.

24 september 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hey Andy, thank you for your time and feedback. There are several reasons for the delay in ordering, such as the connectivity, too many open tabs, the current browser, etc. If you face any kind of issue in order process, you can clear the cookies, try to change the browser or try it after some time. We like to share that we have chat/call feature available for our customers 24 x 7, so if you face the same issue in future, kindly connect with us via chat/call. Our customer support representatives will make sure to help you instantly.

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Even though I checked, double-checked, and even triple-checked with a customer service rep to make sure that my pop up display included the fabric, the hardware arrived by itself. I followed the instructions of the customer service rep (even making sure to write his name down as reference), but I did not receive what I was told I would receive. My only options were to spend another excess of $500+ Priority shipping to receive my fabric in time, or ship the product back to a US facility at my expense ($200+). Even though the purchase was from a Canadian site and shipped from a Canadian address, I have to pay to ship to the USA.

Terrible customer service. They cannot provide me with transcripts of the customer service conversation. There was no option for me to keep a copy of the conversation as in most other online shopping sites. They can therefore do whatever they please, and say whatever suits them with no recourse. Very unethical.

23 augustus 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hi Nancy,

We're really sorry about the trouble you faced with our customer support. We want to make it clear that if you want both the fabric and hardware, you need to select both options. Whether you prefer plain white fabric or printed fabric, the price won't change.

We understand that you might have spoken to a representative who led you to place an order, resulting in the hardware-only error you received. We've tried our best to investigate, but unfortunately, we couldn't locate the conversation, especially since the name "Khan" isn't associated with our team. Sometimes, customers choose not to share their names or email addresses during chats, which can make it hard for us to find previous conversations.

Still, giving you the benefit of the doubt, we've worked hard to resolve this by allowing you to return the product at your own expense, despite our usual policy against product returns. We've also provided the best possible discount to make things right, which is the most we can offer.

We're truly sorry that we can't do more than what's already been done. Even if there was communication on this matter, the price for the graphic would have remained the same, and the resolution would have been unchanged. Regrettably, we can't offer further assistance. We apologize again for any inconvenience this has caused.

Beoordeeld met 5 van de 5 sterren

Definitely Recommend!

My experience was great from the start to the finish product! The response time from the company via emails and messages were prompt and precise and I was thrilled with the finished product.

17 augustus 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!

Beoordeeld met 1 van de 5 sterren

very cheap management

very cheap management, they harrased their employees by asking them to leave the company then raised absonding for such emplyees. poor managment running this company. they don't respect their emplyees issues neither thy resolve their cusomer's issues. HR team always make fake promises for processing the resignation but never do. dont trust on such company who don't give importance to their employees as well as customers...

i havebeen sending email since january but their HR is least bother for my concern

they are playing big contribution for making people unemplyed

i want my relieving letter that's it nothing else

8 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect banner for our small business!

We received our banner on time and without any challenges or delays. The banner is perfect for our small business and looks amazing. It's lightweight, professional looking, and the printing/font looks great!! Thank you very much. We will definitely order from BannerBuzz again!

2 augustus 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hi Theresa, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service.

Beoordeeld met 5 van de 5 sterren

Good service quality price and delivery

22 juli 2023
Review zonder uitnodiging
Logo BannerBuzz

Antwoord van BannerBuzz

Hi Deborah, thank you for addressing our efforts though 5-star rating, we really appreciate your efforts. We gladly want to share that Your appreciation tells us we are doing something right and encourages us to keep offering the right options, best quality and perfect fit. We always make sure that each of our customer finds our product with great quality and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

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