48, Plough Lane, CR8 3QE Purley, Croydon, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Two words "Absolutely outstanding". Maj and Mateusz our installer here in for the Leicester region have been exceptional in helping us choose an AC unit for critical heating in the winter and coolin... Toon meer

Beoordeeld met 5 van de 5 sterren

Great price, excellent speed of delivery and fitting. Polite technician/installer... couldn't recommend more highly. Within one week of ordering I had a working A/C system in our garden room... a real... Toon meer

Beoordeeld met 5 van de 5 sterren

A really nice company to deal with. A proper quote and changes made quickly. My unit was ordered on Wednesday and fitted on the Monday. The fitters were really nice guys and despite some inclement... Toon meer

Beoordeeld met 5 van de 5 sterren

Ismaiel came to my house today to install two Aircon units. There was some challenges along the way with not being able to find the cable because my builder had not found it himself and therefore wasn... Toon meer


Bedrijfsgegevens

  1. Airconditioningsystemen leverancier
  2. Airconditioning aannemer
  3. Airconditioningwinkel

Geschreven door het bedrijf

Basildon A.C.R is a comprehensive air conditioning company offering tailored solutions for both domestic and commercial needs. The range includes air conditioning systems, portable units, wine cellar cooling systems, and air-to-water heat pumps, all designed to deliver comfort, efficiency, and long-term reliability. Customer satisfaction is the top priority. Pride is taken in the quality of service, and prospective clients are invited to explore Trustpilot reviews to hear directly from satisfied customers. All major air conditioning brands are supplied and installed at highly competitive prices, including Mitsubishi Heavy Industries, LG, Hitachi, Toshiba, Daikin, Mitsubishi Electric, Fujitsu, Haier, Panasonic, and Samsung. The delivery service is fast and flexible. Orders placed before 12 PM on weekdays are eligible for next working day delivery, and delivery dates can be scheduled to suit individual availability. Installation services are available across most of England, supported by our local service centres in London, Enfield, Croydon, Peterborough, Birmingham, Sheffield, and Basildon, which serves as our head office. This regional presence enables efficient and cost-effective installations and service visits by minimising travel distances. Transparent, no-obligation quoting is a key part of the process. All quotes are free, with no follow-up calls or emails — clients are welcome to get in touch when ready. Wherever you're located in England, the aim is to be your trusted, local air conditioning specialist. All systems supplied and installed include a manufacturer’s parts warranty of 5 to 10 years, depending on the brand selected by the customer, along with a 1-year labour warranty for added peace of mind. Thank you for considering Basildon A.C.R. We look forward to delivering reliable, professional air conditioning solutions tailored to your needs.


Contactgegevens

  • 48, Plough Lane, CR8 3QE, Purley, Croydon, England, Verenigd Koninkrijk

  • 0203 916 6206

4,4

Uitstekend

TrustScore 4.5 uit 5

10 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Outstanding from Order inception to installation

Two words "Absolutely outstanding". Maj and Mateusz our installer here in for the Leicester region have been exceptional in helping us choose an AC unit for critical heating in the winter and cooling in the summer. The technical knowledge about the product and installation and care have been superb. We are now considering using this company for further rooms. Mateusz professionalism is second to none, and the quality of the installation is just WOW! Maj an exceptional leader. Thank you both!

I just need to sort out my Annual PPM so will be in touch.

10 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A really nice company to deal with

A really nice company to deal with. A proper quote and changes made quickly. My unit was ordered on Wednesday and fitted on the Monday. The fitters were really nice guys and despite some inclement weather did a really good job and left the place clean and tidy. I really can't fault them. The aircon unit works as well! a really satisfied customer. Well done full marks and I don't normally write reviews but this deserves it.

20 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Service

Frankly, their service was really good. Efficient, effective and very well done.

One small remark, as these jobs tend to take a big part of the day, the clean-up from the drilling has not been done (almost) at all which is not what I had hoped. Other than that, price, service and quality are really good!

15 juli 2025
Review zonder uitnodiging
Logo Basildon ACR - Croydon

Antwoord van Basildon ACR - Croydon

Dear Mr. Pasqualini,

Thank you for your positive feedback — we’re really pleased to hear you were satisfied with the quality, pricing, and overall service.

However, we sincerely apologise for the oversight regarding the clean-up after the drilling. Please rest assured that this is not in line with our company policy. Leaving the workspace clean and tidy is not only expected, but mandatory for all our engineers. It should have been done without exception.

We will follow up with the engineer involved to ensure this is addressed and to prevent it from happening again in the future.

Also, when your first annual PPM (Planned Preventive Maintenance) service is due, kindly let us know — we’d be happy to offer you a special discount as a token of our appreciation for your trust in our service.

Your honest feedback is genuinely appreciated and helps us maintain the high standards we aim for with every job.

Beoordeeld met 5 van de 5 sterren

Happy air con home!!

Ismaiel came to my house today to install two Aircon units. There was some challenges along the way with not being able to find the cable because my builder had not found it himself and therefore wasn’t able to explain it to us however he was awesome and very patient with me and he finished the work just now and I’m very very happy so thank you so much team For introducing me to Ismaiel Make sure you feed him chocolates because he likes that too LOL.

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service at a brilliant price

Great price, excellent speed of delivery and fitting. Polite technician/installer... couldn't recommend more highly. Within one week of ordering I had a working A/C system in our garden room... a real game changer..

27 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I don’t usually leave reviews

I don’t usually leave reviews, and in fact, this is my first one. But I feel compelled to share my positive experience with this company because of their exceptional service. When I called to inquire about an AC unit, they didn’t try to upsell me to the most expensive model. Instead, they asked about the size of my room and my specific needs, then recommended an appropriate unit. Rather than simply providing a lump sum quote, they broke down the costs into the unit price, parts like piping, and labor. This transparency was very helpful and stood out compared to other companies I contacted, who just quoted a flat price.

The unit was delivered the very next day, and the technician, Mr. Ismail, installed it a few days later. He went above and beyond to ensure the installation was completed on the scheduled day, despite some challenges posed by my house’s construction. About a month later, during a heatwave with temperatures over 30°C, the condensation pump failed. I called the company around 9 AM for a warranty service, and Ismail responded promptly, scheduling the repair for the same day. He arrived around 2 PM, diagnosed the issue, and replaced the part under warranty. The AC has been working perfectly ever since.

This is a truly hassle-free company. You can trust them to help you find the right AC unit, install it professionally, and provide ongoing support with the highest level of service.

10 juni 2025
Review zonder uitnodiging

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