Bathing Solutions Reviews 

1.595
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The package's for the bathroom were delivered early on the 12 Oct. The installer, Simon reference number 217755, arrived after 9am had a look at the job and put down a covering to protect the carpet... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A great company in so many ways. From the salesman to the surveyor the fitter and the electrician all had our best interests in mind and they went the full 100% to ensure we were happy Following with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

A couple of changes were made by company for initial survey and also for installation dates didn't impact us much as retired. The price £10576 for just a shower (this was with no VAT because of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everyone was brilliant from Ann who designed the bathroom to Joe who installed it he was a brilliant installer,knew his job well.I am so pleased with my bathroom I would certainly recommend bathroom... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Badkamerinstallateur

Geschreven door het bedrijf

Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers. We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation. Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(1.595)

190 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

From the initial consultation with…

From the initial consultation with Mark, the surveyor Craig and Scott the fitter the work was completed quickly with the minimum of fuss and disruption. Scott regularly checked where I wanted my gran rails and accessories placing. The details of the work being done were explained regularly. The bathroom is fabulous and fitted to a very high standard.Many thanks to all

2 maart 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Greetings Helene,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Warm regards.

Beoordeeld met 4 van de 5 sterren

Wetroom Installation

The fitter who installed the wetroom and the ensuite was excelent in all repects.
Communication with the project manager less so.
Overall the standard of work was exemplary

15 februari 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Greetings Andrew,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

With gratitude.

Beoordeeld met 5 van de 5 sterren

Pending

I don't usually write reviews, but in this case I really felt that I should. The gentleman Keith who installed our new shower room was cheerful, punctual, always left the area tidy when he left, the shower room is now a beautiful space, and we are very happy with the outcome.

6 maart 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Greetings sue,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

With gratitude.

Beoordeeld met 5 van de 5 sterren

I recently had my bathroom renovated to…

I recently had my bathroom renovated to remove the batb for a walk in shower. I have used Bathing Solutions a few years ago to renovate an ensuite and was very happy with the results to have them do this latest work. Kane our fitter was brilliant and talked us through what was happening. Beth in the office was diligent in keeping in contact with us to make sure all was going to plan. We did have a few small issues which were put right very quickly. I am very happy with the finished result and would recommend.

18 december 2025
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hello Jane,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

Thank you again.

Beoordeeld met 5 van de 5 sterren

Bathing Solutions - A trustworthy Company

From the first meeting to the completion of the project, every aspect was explained well and implemented to plan.
The quality of the workmanship was outstanding.

5 maart 2026
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hello Gordon,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Best wishes.

Beoordeeld met 5 van de 5 sterren

Bath to shower installation

Very quick installation, the fitter Barry Nunn kept us well informed at every stage and kept working area clean and tidy with minimum disruption.

The admin contact Vicky was very kind and checked progress daily and helped with any questions.

26 februari 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Greetings Happy,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

With gratitude.

Beoordeeld met 5 van de 5 sterren

First Class installation

Excellent communication, first class installation looks amazing, I have no hesitation in reccomending this company.

17 februari 2026
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hey Thomas,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Beoordeeld met 5 van de 5 sterren

Great quality and the installation is…

Great quality and the installation is very good and young man who did the job was very good and helpful we just want to say that Chris was very good

25 februari 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Greetings Joan,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Thank you again.

Beoordeeld met 2 van de 5 sterren

The initial phone call was great...

The initial phone call was great...
The sales guy was very pushy - I was glad I was also present. He then sold us things which didn't fit when the surveyor came out.
The surveyor was lovely and the fitters were great - really great with my Aunt.
However at the end there was a small amount of sealant still required and it went back and forth as to who was going to do it.
All the time their back office kept chasing for final payment - again very pushy.
Not sure I'd use them again or recommend them to anybody whose elderly relative is dealing with them directly.

23 januari 2026
Logo Bathing Solutions

Antwoord van Bathing Solutions

Thank you for taking the time to share your feedback.

We are pleased to hear that your initial call was positive and that you found both our surveyor and installation team to be friendly and supportive, particularly in their approach with your Aunt. We will ensure this feedback is passed on to the team.

We are sorry to learn that parts of your experience did not meet expectations, particularly in relation to the sales process and the follow-up regarding final sealant works and payment. This is not the level of service we aim to provide. We take concerns about communication, pressure, and clarity of scope very seriously, especially where vulnerable or elderly customers are involved.

Your comments regarding the sales experience and the handling of outstanding works and payment have been noted and will be reviewed internally to help us improve our processes and avoid similar issues in future.

Thank you again for your feedback, which is important in helping us improve our service.

Kind regards

Beoordeeld met 4 van de 5 sterren

Everything went well and it looks…

Everything went well and it looks great. Only problem was that when the fitter was granted leave I was not informed until I asked

13 februari 2026
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hey Carolyn,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Warm regards.

Beoordeeld met 5 van de 5 sterren

Strongly recommend

Efficient, prompt and a wonderful fitter in the excellent Bogdan. Too often having work in the home can be somewhat stressful. This was a total pleasure!

20 februari 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hello frances,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

With gratitude.

Beoordeeld met 5 van de 5 sterren

Very professional and hard working

Kalen worked really hard and completed the installation in 6 days instead of 9. I felt involved in any decisions but also able to listen to his suggestions. They turned up around 9am everyday and stayed here until around 5pm apart from the couple of times they went to buy items for my installation. They were professional but friendly.

17 februari 2026
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hey Jennifer,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

With gratitude.

Beoordeeld met 5 van de 5 sterren

Great job

Great job and Steve Rossi is a first class bathroom fitter.
Not cheap, but I am very pleased with the result.

18 februari 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hello Colin,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Cheers.

Beoordeeld met 1 van de 5 sterren

AVIOD THIS COMPANY AND ALL COMPANIES…

AVIOD THIS COMPANY AND ALL COMPANIES ASSOCIATED WITH MOBILITY BATHING GROUP.

After Malcom Driver sold us a "wetroom" and stated it would take between 10 - 14 days to complete.

Work started on 22/04/2025, seven weeks passed and on 07/06/2025 after Bathing Solutions claimed the work was complete to a professional standard, they chased us for the remainder of the balance owed.
We refused to pay anymore after paying Bathing Solutions £8750 as a deposit.

We paid for a RICS with Howard Ward. The RICS confirmed with us that the "wetroom" was not fit for purpose, leaving us as a disabled family with no means to wash or use our toilet needs in a safe way.

We also incurred solicitors fees totaling more than £3000.

Having used the cheapest of materials in our property, and ripped us of substantially. I have incurred many injuries to date due to their lack of professionalism, lack of care towards us as a,disabled family.
My wife has been giving me bed baths daily also providing manual evacuations of my bowels.

AVOID THIS COMPANY WITH ALL YOUR MIGHT. AVOID ALL COMPANIES ASSOCIATED WITH BATHING SOLUTIONS AND MOBILITY BATHING GROUP.

I have left a review on Google Maps with pictures of the state of work carried out by Bathing Solutions and the way that they have left us with no means to wash or toilet in a safe or humane way

22 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The result fully meets both our…

The result fully meets both our requirements and the expectations created by the sales team. The fitter was fully competent and pleasant to deal with.
Our only quibble was a week's delay in starting the work and some confusion over communication.
D and J Foster

19 januari 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hey Michael,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Cheers.

Beoordeeld met 5 van de 5 sterren

Very quick install

Very quick install, Adam was extremely professional cleaning up after himself everyday he was here. Very pleased with the outcome. Would definitely recommend to anyone looking to update there bathroom.

3 februari 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hey Joan,

It's always a pleasure to hear from our customers. Your insights are invaluable to us.

With gratitude.

Beoordeeld met 5 van de 5 sterren

Gorgeous new bathroom

Really happy with our new bathroom. It was fitted by Luke Nelson - he worked very hard and got the job done well and quick. He left our home clean and tidied every evening when he finished. He was very polite and made sure we were happy with everything he was doing. Our new bathroom is fit for purpose and looks nice as well. Would recommend the company from what we experienced.

13 februari 2026
Review zonder uitnodiging
Logo Bathing Solutions

Antwoord van Bathing Solutions

Hi Sarah,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Thank you again.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, Lewis called everyday for any queries if we were happy with the progress and if any questions. Matt was very conscientious, helpful, answered questions, good worker. Would definitely recommend them.

16 februari 2026
Logo Bathing Solutions

Antwoord van Bathing Solutions

Greetings Yvonne,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Warm regards.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer