BE AWARE of this awful companies 30DAY policy !! Delivered a broken product. Purchased a built in cistern and wall hung pan with seat. We fitted the whole bathroom from nothing including plumbing tili... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am a new customer who expects high standards, and I wasn't disappointed. I have only placed two orders so far and I will definitely use Bath Supermarket again in the future. The first was aided b... Toon meer
50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don'... Toon meer
Bedrijf heeft geantwoord
I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are dedicated to being the UK's leading online retailer of quality bathroom products at surprisingly affordable prices.
Contactgegevens
2,8
Gemiddeld
70 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
V poor delivery service
50 quid for delivery. Still only part delivered after 2 delivery attempts. Wasted a whole morning on site waiting for 2nd delivery which did not even show up! No call to say that were not coming. Don't even know where the missing parts are. Had to cancel bathroom fitter twice now. Decent product. Rubbish service. Look elsewhere.
27 september 2016
Review zonder uitnodiging
Antwoord van bathsupermarket
Hello Tel,
We are sorry to hear about your experience. After talking to you we have agreed to refund the delivery charge and we will get the item that you are missing out to you a.s.a.p.
Apologies for the inconvenience caused.
Kind Regards
bathsupermarket.com
Antwoord van bathsupermarket
Hello Mr Hassan,
Our team have been in contact with you and we have cancelled off your order.
Your full refund will be back in your account in 3-5 working days for the order where double was ordered.
Sorry for the delay as we were closed for the weekend.
Kind Regards
Bathsupermarket.com
Ignore messages, don't answer phone
I did have 1 reply, but after this no reply to 3 emails in 3 days. Never answers the phone.
I want to return the mediocre expensive product for a refund, will have to do a card charge-back.
2 september 2016
Review zonder uitnodiging
Quality products.
Excellent customer service, a special thanks to Aileen, for sorting out my problems, with items damaged in transit.
24 augustus 2016
Review zonder uitnodiging
Excellent Customer Service
I cannot rate this companies customer service highly enough. We had ordered a new bathroom suite for a property we are currently renovating. At all times we were kept up to date re delivery times etc. Despite not opening the boxes for several weeks after delivery, this company were happy to replace a cistern which had been broken in transit, no questions asked, and it arrived the day after we had contacted them. The items are lovely, good quality and excellent value for money.
19 augustus 2016
Review zonder uitnodiging
Tumbler with holder
Arrived well before expected delivery date. Good value for money. Would defiantly buy again from this site.
13 augustus 2016
Review zonder uitnodiging
Great
Had chip on toilet that was delievered. They exchanged next day delivery. Toilet was great at great price. Will use again
10 augustus 2016
Review zonder uitnodiging
Excellent Servicce
Prices great and service great. The company dealt with some problems with my order. No fault of theirs but of their logistic company and everything was put right immediately. Even getting a loo to me within 6 hours of my first contact with them to say it was damaged. Thank you Aileen. The best judge of any company is when things don't go right and they deserve the 5 stars for the way they handled the problems.
10 augustus 2016
Review zonder uitnodiging
Good quality, good service
Products are good quality, delivered when stated. One product was missed off the order, I rang the company, spoke to someone after a few rings, they sent the item the next working day. Not fitted them yet but so far so good.
9 augustus 2016
Review zonder uitnodiging
Great service.
Easy to use website. Chose your delivery date and you get notified of a delivery time. Delivered well within time slot.
6 augustus 2016
Review zonder uitnodiging
Also great for the little bits difficult to get!
Had difficulty obtaining a replacement damaged part but this Company had the answer and the purchasing and subsequent delivery were first class.
5 augustus 2016
Review zonder uitnodiging
Excellent quick service
Item delivered within 48 hrs and fitted. Good quality robust shower enclosure. Cannot fault the service.
5 augustus 2016
Review zonder uitnodiging
A1 service A1 products. More than pleased
A1 service A1 products. More than pleased!
4 augustus 2016
Review zonder uitnodiging
Excellent
Excellent, fast delivery & good communication. Would recommend. Thank you
29 juli 2016
Review zonder uitnodiging
Great service
Cannot fault the service we received an item was damaged in transit rang customer service who sent out a replacement the very next day
We would highly recommend to friends and family
28 juli 2016
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.