Battmobile Reviews 

Great experience with the team and appreciate the effort

Good service

Wasted 3 hours waiting, did not come, did not even call back. Followed up multiple times only get your hopes high that they’re on the way and will reach in 20 minutes but did not show up, worst customer service ever.

Nothing to say more very very bad service and no response from their team and customer service as me and my family was waiting for battery change for more than 2 hrs on road and still they are not giving any proper response
Better to avoid them for any services

They advertise battery replacement starting from 120 AED. I ordered a battery replacement for my Cadillac Escalade. The cheapest battery would have been 1700 AED, and apparently this battery wears out within a year. I ended up paying 2100 AED. Total rip-off, the whole place. I recommend avoiding it.

Worst service available in dubai.. no response from agents.. no follow ups.. even after 5 hours of waiting they failed to provide a technician for battery replacement.. horrible experience specially when you need emergency service.. management should look into the loop holes.. if i would have an option to give -5 i would have given -5 ratings to all the team members involved..

Very very bad service and very unprofessional. I changed my battery from them and got issues within warranty period. For two days I tried contact them but none of them responded. Since it is under warranty, they don’t care even if you stuck somewhere. Not recommended

​I changed my car battery with Battmobile abu dhbai on August 10th, 2026and it completely died just 11 days later on August 21st 2026. Despite their advertised 20-minute response time,customer service made me wait over 6 hours for a technician to arrive.
​After replacing the dead battery, they flat-out refused to provide the 12-month warranty that I paid for and was promised. When I contacted customer service to resolve this, they were extremely rude, refused my calls, and told me over WhatsApp, We can't help you, we won't give the warranty.A representative named Ms. Jaya was incredibly unprofessional and even blocked my number when I politely insisted on getting my warranty document.
​Extremely unprofessional, deceptive practices, and awful customer support. I will never recommend it to anyone else!!!!!!!!

I paid upfront for Batmobile’s 5‑service package, and the very first service has already made me regret it. It took 6 calls and many WhatsApp messages just to arrange pickup, and the same amount again to get my car back. The car was delivered a full day late with no proper updates.
After return, my car’s bumper was far looser than before, and they simply refused to acknowledge it. I’ve kept records of every staff member I had to chase throughout this mess.
If this is their idea of “premium service,” then customers deserve to know the reality. Extremely disappointing and absolutely not worth paying upfront.

UPDATE (September 2026): Batmobile representative reached out and complied with my request. The issue is resolved now.

I found Battmobile through Google Maps while searching for a car battery replacement. They had a very high rating and thousands of reviews, which gave me confidence to use their service.

I called them, and a technician came to replace the battery in my sedan. I paid around AED 270, which I considered a reasonable price, and I was told the battery came with a 1 year warranty.

The initial installation itself was fine. During the installation, the technician, also explained some of Battmobile’s minor and major service packages. I had no problem with that.

The problem was the warranty.

As far as I remember, I was not given a physical warranty card. Instead, the technician asked me to send my email address to his WhatsApp number and told me that the warranty would be sent to my email. I sent my email as requested, but I never received the warranty.

The WhatsApp conversation was also set to disappearing messages after 90 days, so by the time this became an issue, the older messages were no longer available. I cannot say why disappearing messages were enabled or whether this was intentional, I can only state that the messages were no longer there when I needed them.

Just over 3 months after purchasing the battery, it died.

Unfortunately, this happened during an emergency when I urgently needed the car to go to the hospital. I contacted Battmobile expecting the issue to be straightforward because the battery was only around 3 months old and I had been told it had a 1 year warranty.

Instead, I was told that I needed the original warranty card or a picture of it to make a warranty claim.

I explained that I had never received the warranty in the first place. They still had my original order and invoice in their system showing that I purchased the battery from them and when it was purchased, but I was repeatedly told that without the warranty document they could not process the claim because it was their policy.

This was extremely frustrating. From a customer's perspective, if your employee tells me that the warranty will be emailed to me, then it is the company's responsibility to make sure that warranty is actually issued and recorded correctly.

After multiple calls and messages over approximately two days, they eventually checked their system. They could find my invoice and purchase record, but apparently they could not find a warranty registered for the battery.

That made the situation even more concerning to me. I purchased the battery directly from Battmobile, they had proof of the transaction in their own system, and I was told at the time of purchase that it carried a 1 year warranty. Yet when I actually needed that warranty, there appeared to be no warranty record.

I explained that I urgently needed my vehicle and asked what the solution was. I was told to buy new one or wait around one hour and that someone would call me back.

Nobody called me back.

Eventually, I had no choice but to handle the situation myself. I purchased a jump starter, got the vehicle running, and drove to a nearby local battery shop. They replaced the battery quickly, and unfortunately I felt more confident dealing with that small local shop than I did dealing with a company I originally chose because of its very high online ratings.

My biggest complaint is not simply that the battery failed after around 3 months. Batteries and other products can sometimes fail.

My complaint is how Battmobile handled the warranty and the after sales support.

I was told:

- The battery had a 1 year warranty.
- The warranty would be sent to my email.
- I provided my email as requested.

But I never received the warranty.

Then, when the battery failed, I was told they could not help me without the warranty document that I was supposed to have been sent in the first place, even though they could see my original invoice and order in their system.

I cannot say whether this happened because of a technician mistake, an administrative error, or a problem with their internal system. But as a customer, the end result was the same, when I actually needed the warranty, I was left without it and without a solution.

The whole experience left me feeling seriously misled and disappointed, especially considering that I originally chose Battmobile because of their extremely high online ratings.

My advice to anyone buying a battery from Battmobile is simple. do not leave after the installation until you physically receive your warranty or can confirm that it is properly registered in their system. Save screenshots, save your invoice, and do not rely only on being told that the warranty will be emailed later.

The initial price and installation were fine. The real problem started when I actually needed their warranty and after-sales support.

Wanted battery replacement, got it. Pressured into spending a little extra for 5 free services, details to be emailed to me. Never got the email, receipt or warranty for the battery or details. Next time I will use dial a battery at least they are honest. AVOID

Very Disappointing Service

I changed my car battery with BattMobile on **14 August**, and it has now been more than a week, but I still haven’t received my invoice or the **1-year warranty card**.

The technician who replaced the battery told me that the invoice and warranty would be available through the app, but there is still nothing there. I have been following up **every other day**, yet nobody is properly responding or resolving the issue.

What’s even more disappointing is the difference in service before and after the purchase. When I was looking to change the battery, I was getting calls and follow-ups constantly. But once the payment was made and the battery was changed, getting a simple reply has become extremely difficult.

This is not the level of customer service I expected. I just want my invoice and warranty card, but the lack of response and follow-up is very frustrating. Very disappointing experience with BattMobile.

This Sunday, I replaced my car battery, which I purchased from Battmobile. They informed me that the battery comes with a 12-month warranty and said they would send me the invoice. However, I have not received the invoice yet. To get the invoice, they asked me to download their mobile application, which I did, but despite continuous follow-ups, I have received no response. Based on my experience, I do not recommend Battmobile to any of my friends.

They quote a price of aed 700on phone and whatsapp but when service guy called they gave a much higher price of 850aed saying the last quote was given by a trainee prices hv changed. I had to wait 6 hrs for them all different people kept on calling but no one helped

⭐ 1 STAR – ONE OF THE WORST CUSTOMER SERVICE EXPERIENCES WITH BATTMOBILE
This has honestly been one of the worst experiences I have ever had with a car service company, and I deeply regret trusting Battmobile with my car.
My car was supposed to be picked up at a committed time, but it was picked up 2 hours and 30 minutes later than the promised time. Despite this major delay, I was still given assurances regarding the delivery time.
Things became even more frustrating when the promised delivery time was not honoured either. I tried calling the service advisor around 15 times, but he simply did not answer my calls. Not even the basic courtesy of returning a call or providing an update.
Finally, someone from their garage contacted me and casually informed me that my car had not even been washed and that it would take much longer to deliver.
Seriously? After all the delays, the car hadn't even been washed?
What makes this situation even more disappointing is that I had planned my weekend with my family based on the commitments given by Battmobile. Instead, their delays, broken promises and complete lack of communication have completely spoiled our weekend.
I now honestly feel that I made a big mistake trusting this company and signing a service contract with Battmobile. I expected a professional service provider to respect its commitments and, at the very least, communicate properly when things go wrong. Unfortunately, neither happened.
Delays can happen, and genuine unforeseen circumstances can be understandable. But what is completely unacceptable is promising a delivery time, failing to meet it, ignoring repeated calls, providing no proactive communication, and then informing the customer at the last moment that the car isn't even ready.
A customer's time is valuable. We have families, plans and commitments too. Customers should not have to spend their entire day chasing a service advisor for basic information about their own car.
Very poor planning. Extremely poor communication. Broken promises. Zero accountability.
I am extremely disappointed with Battmobile and seriously regret putting my trust in them and entering into a service contract with this company.
Definitely a 1-star experience.

Whatever you do, don’t buy the service booklet they sell when you get a battery change. Just tried using it for the first time and can’t even get a clear appointment. Customer service is ZERO. Now no trust, especially reading the other service reviews from people.

Disappointed with Timing Promise!

issue: Battery and car not starting…Took the car and They Decided to check further. The service and customer service team are not letting us to know what the situation and asking for the timeline and never getting the proper time. Service team are not listening to the customers agony of how time was important and they just promise we will check and then Gone! no more follow up or update. They ask for checking further in the end they will ask you for the service fee. Which why should i pay for it if the service was not started or deal? Check your staff behavior and make sense if they are cool than being rude or interfering because they are intelligent people.

Biggest pain. Took car for servicing and no updates, what they are going to do, when they will return. Requested agent over whatsapp, no response, promised to deliver the car by 9 pm. And again no response no car . You've taken someone's car, let.the owner know what you're going to do, whether delayed or not. Do you think everyone plans their day according your plans only?????? Great mistake done by me, choosing you

I wouldn't recommend, communication is extremely poor, prices are heavily inflated, customer service is something which is not a priority for them. Took 4 days for a major service and shocks change on my car. The amount of money I ended up losing through the service hiring a car for use during the 4 days and follow ups was by far more than Egency could have charged. Give them your car at your own risk

Farhan assisted in towing my car twice. He does it with high profession, gentle smile and good attitude.