More artwork from Morigan! But I also need to acknowledge Rose who made a pretty rubbish day of mine last week special, with a little human touch written on my cup after we'd chatted ov... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
10 day's and still no coffee. I was out when APC attempted delivery then they sent it back to the shop I have contacted the shop who assured me they would send my coffee out again and I'm still wa... Toon meer
Lovely coffee, turns dreary mornings into little pockets of sunshine, albeit for the very brief time the cup lasts for! I recommend the Braziian and Rwandan blends for unique flavours and the bean bl... Toon meer
I use this coffee shop a lot as it has a good atmosphere but recently I have seen something that upsets me. I understand that all outdoor eateries near the docks or in the City have a problem with pid... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We love to help people make better coffee no matter what their tastes are, we know everyone likes their drink differently so we’ve made it our mission to roast the best coffee possible that’s bursting with flavour whichever way you brew it! We've been around since 2008 and roasting our own coffee in our Liverpool Roastery since 2015. You might have visited us in one of our coffee shops across the North West or we may be coming to a high street near you soon. We roast a range of speciality coffee that’s available on our online store, including many single origins and our signature Bean Blend – a number of which have won Great Taste Awards that we’re really proud of. Our passion for coffee comes from our love for the way it’s made, the people who grow it and the incredible pride and care they take when nurturing every single coffee plant and preparing each bean in harmony with the natural environment they all thrive in. From visits to coffee farms across the globe and the close relationships we hold dearly with farmers and trusted import partners, we have embraced our responsibility to help make the coffee industry better, starting by knowing exactly where our beans come from, who is growing them and who’s handling it between the farm and us. Understanding this chain is the key to ensuring a sustainable future for coffee growing communities and the ability to continually improve quality of coffee and quality of life. Closer to home we do our best to build meaningful partnerships that support our local community, and have been working with Alder Hey Children’s Hospital with our limited edition single origin beans hoping to raise tens of thousands of pounds to support the incredible work they do. We really hope you enjoy our coffee, please let us know what you think by commenting on Instagram, messaging us, leaving a review or whatever else suits you best, and if you love it that much then tell your friends! We’re here to listen, learn and keep improving along this journey together, thanks for coming with us!
Contactgegevens
Brunswick Business Park, L3 4BL, Liverpool, Verenigd Koninkrijk
- 0151 707 9600
- info@beancoffee.co.uk
- beancoffee.co.uk
4,5
Uitstekend
184 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delicious coffee.
10 day's and still no coffee.
I was out when APC attempted delivery then they sent it back to the shop
I have contacted the shop who assured me they would send my coffee out again and I'm still waiting.
Update 10/2/23
My coffee arrived today with 3 250g bags of coffee extra as an apology
6 februari 2023
Great specialty coffee
6 januari 2023
Antwoord van Bean Coffee
Thanks for leaving a review Dima!
Thanks,
Leah Abdallah
Community Manager
Lovely coffee great as my weekend treat.
18 januari 2023
Antwoord van Bean Coffee
Thanks for the review Helen!
Thanks,
Leah Abdallah
Community Manager
Pleasantly Surprised
I purchased the Beancoffee Pods, they have a great flavour and I really like them. Personally for the 1st cup of the day I use 2 Pods as I like a stronger coffee and find this perfect for me. I'd like to see a selection of Pods to choose from, but the one on offer suits me for now. Good price and super speedy delivery too.
10 januari 2023
Antwoord van Bean Coffee
It's great to hear you are enjoying our pods Ellie! Thanks for leaving a review :)
Thanks,
Leah Abdallah
Community Manager
Antwoord van Bean Coffee
Thanks Phil!
Thanks,
Leah Abdallah
Community Manager
Your friendly coffee experts
Jon & his team are fantastic in sharing their knowledge, expertise and love for specialty coffee in a friendly and unintimidating way.
They've been supplying our UK-wide office portfolio with great coffee for over four years now, and I also have the pleasure of drinking their unique and exotic coffees at home.
If you're looking for fantastic coffee at home, work or whilst out and about then I highly recommend Bean Coffee!
16 januari 2023
Review zonder uitnodiging
Antwoord van Bean Coffee
Thanks for the great review Chris! Nothing quite makes an office meeting better than a good cup of coffee, ey!
Thanks,
Leah Abdallah
Community Manager
Great Coffee
Great Coffee. Great staff. A nice relaxing experience. 5 Stars.
8 januari 2023
Review zonder uitnodiging
Antwoord van Bean Coffee
Fabulous, thanks John!
Thanks,
Leah Abdallah
Community Manager
I visit the Bean cafe in 20 Chapel…
I visit the Bean cafe in 20 Chapel Street. The staff are always really friendly and the coffee/tea and food is really nice there.
6 december 2022
Review zonder uitnodiging
Antwoord van Bean Coffee
Thanks for the lovely review Jennie :)
Thanks,
Leah Abdallah
Community Manager
Just had a Latte from Bean near the…
Just had a Latte from Bean near the Liver building , having bought a Latte from Costa earlier in the day there is absolutely no comparison between the two. The Latte from Bean was beautifully smooth and creamy all the way down the last drop and the roast was sublime. The Costa equivalent was like a slightly bitter flat white with a bit of foam on the top and more expensive. I don’t normally write reviews but felt inspired to write this one.
5 januari 2023
Review zonder uitnodiging
Antwoord van Bean Coffee
Thanks for the lovely review Alex, I'll be sure to pass your fab comments to the team at Princes Dock!
Thanks,
Leah Abdallah
Community Manager
Excellent service
Excellent service. Promised delivery before Christmas & it arrived well in time
19 december 2022
Antwoord van Bean Coffee
Thanks for the review Helen!
Thanks,
Leah Abdallah
Community Manager
Perfect Xmas gift
Arrived quickly and my son was very pleased with his Xmas present. He has made some lovely cups of coffee. You can taste the difference, coffee full of flavour.
19 december 2022
Antwoord van Bean Coffee
Thanks for your lovely review Judith! We are so pleased your son loves his grinder! :)
Thanks,
Leah Abdallah
Community Manager
Christmas order failed to arrive
I waited and waited and waited. The AeroPress was ordered 2 weeks before Christmas to arrive in good time. It was a present! I quickly received an email to say that it had been shipped and would arrive soon.
Christmas has been and gone and STILL NO Aeropress! I am gutted.
26 december 2022
Antwoord van Bean Coffee
Hi Jane,
We are again really sorry that you've had this experience with our courier.
We use the courier that we do, as from our experience they are usually more reliable than the 'usual' couriers, so this is very unlike them.
We are glad you have brought this to our attention, and we have been able to flag this with the courier company – and to make sure this doesn’t happen again for yourself or any other customers.
I have been able to fully refund your order, as we spoke about the other day.
Once, again we are really sorry that this has happened.
Thanks,
Leah Abdallah
Community Manager
Delicious CostaRica coffee
Delicious CostaRica coffee. Prompt delivery ( in spite of the postal strike). Altogether an easy and rewarding experience- to be repeated before long.
16 december 2022
Antwoord van Bean Coffee
Thanks for your fantastic review Suzanne!
We absolutely love the Costa Rica too (not biased at all :p), you'll have to be quick if you want that one again though, it's a very limited edition!
Thanks,
Leah Abdallah
Community Manager
Antwoord van Bean Coffee
Cheers for the review Lynne!
Thanks,
Leah Abdallah
Community Manager
Great customer service and communication
Ordered coffee pods and there was a small delay with getting them to me. Communication about the delay was good and they gave extra to compensate which was a lovely surprise.
20 december 2022
Antwoord van Bean Coffee
Thanks for your review Jenny! Glad we were able to help you out too! :)
Thanks,
Leah Abdallah
Community Manager
Told of your company
Told of your company.
Looked at your merchandise and placed an order.
Said order arrived next day.
Positive result all round.
2 december 2022
Antwoord van Bean Coffee
Great news, thanks David!
Thanks,
Leah Abdallah
Community Manager
Absolutely brilliant service
Absolutely brilliant service! I’ve order a coffee grinder and some coffee beans. The Bean Coffee Roasters team stayed in touch with me through the delivery, as the grinder was sent separately from the manufacturer to cut down on the excessive packaging. The beans arrived slightly later due to reasons outside of the team’s control (Christmas delivery season), however, they still sent me extra coffee beans to make my experience with them great. Thank you so much and ordering again when I go through all of the beans I got so far.
12 december 2022
Antwoord van Bean Coffee
Thanks for the lovely review Alina! So glad that we were able to help you :)
Thanks,
Leah Abdallah
Community Manager
My #1 choice for coffee beans!
The coffee tastes fantastic and I love the packaging. It's great how they use the colour blocks to describe the flavours of the beans.
30 november 2022
Fantastic Coffee
Have been ordering Bean Coffee online for some time now - by far the best coffee I have come across, exceptional quality and never an issue with delivery - highly recommend
9 december 2022
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.