Bear Estate Agents Reviews 

We needed a quick sale and contacted 3 different estate agents. I called Bear at the Southend branch and spoke to Ricky Foker and arranged for him to come round and do a valuation. He turned up promptly and exactly when arranged and immediately we felt this was the person we would trust with the sale of our house. He understood our needs and took time to talk with us and we could tell he really appreciated our home and gave us great confidence. I can honesty say the difference between Ricky’s approach and the other 2 agents that attended was like night and day! No comparison. Ricky quickly arranged the photos and particulars and I was able to speak to him about the details and get everything just as we wanted. We had a buyer in just under 6 weeks. Ricky is a fantastic negotiator and really worked hard to get us the sale we wanted. Ricky and his team at the Southend branch were all amazing and I have no hesitation in recommending them to anyone.

We recently purchased a bungalow in hockley, Zoe was a star she had kept us informed though the whole purchase it made the process so much easier for us . Highly recommended Zoe and her team . Sharon and Martin Parker

These estate agents are excellent at thier job and very committed to getting a sale and keep you updated. Any questions or queries I had were answered very quickly. Very professional and very friendly. I will be recommending them to anyone that wants to sell. I had a estate agent previous to using bear that were utterly useless.

Another successful sale through Bear. Really pleased with professional and friendly service and achieving over asking price. Fees aren’t the cheapest but they give value for money. Would definitely use this company again.

This is my second time buying/selling with Bear. All I can say is the team are fantastic! Sydney, Ricky and everyone at Bear are knowledgable, open, honest, fair and have made the process much easier for me. House sold in 4 days, responsive, quick to action what more could you want!

Sydney and the team were fantastic. Communication was excellent. Very helpful, couldn’t ask for more.

Can’t thank Sydney and Helen enough for chasing and updated me throughout the process
Managing to complete the day our offer expires which didn’t look possible with the legal issues but despite this still they still chased all parties
Now we have our forever home !

I highly recommend Bear Estates without reservation.
Their advice and service were consistently exceptional.
Even after I moved on, Ricky continued to check in to ensure everything was in order, providing truly outstanding customer service. Thank you for all your help!

Sydney and the rest of the Bear team provided an brilliant experience in helping me purchase my first flat! Thank you!

Having not moved house for 18 years I didn’t have a clue about how it all worked but Bear made everything so easy and simple from our very first chat through to completion! All the team were extremely friendly and always on hand to answer any queries (which there were a lot from me!) and were very responsive! Nothing was too much to ask. Couldn’t recommend them enough!

Very good service. The staff have been very responsive and helpful get our purchase moving forward going above and beyond. Sydney has been great.would definitely use bear in the future.

Rob, Sydney and the whole team at Bear were supportive, kept us informed of everything and couldn't have been better for elping us sell our home. I would recommend them to anyone

The team at Bear were 'all hands on deck' when it came to selling my property! They got the job done in a timely manner and looked after me all the way through to completion! Absolutely would recommend them!
Jack

Bear helped me find my first property. I was very pleased with my service.

Great Estate Agents. Staff are friendly and helpful.

We had a great experience with Bear.
Had a few problems which was dealt with quick and professionally. Would return to Bear without hesitation. We dealt with Basildon, Ellie was our main contact but all the staff were amazing and Leigh on Sea our contacts were Laura Jack and Meghan all were really helpful. Thank you to all we have our dream home, well will be when it all finished👍. Ready to make happy memories. Thanks to all 😘

A well-deserved 5-star review for Bear Estate Agents. Their selling fees are great, and their customer service is amazing. The outstanding communication, especially from the Basildon branch, truly stands out. They've gone above and beyond and deserve a raise for their exceptional efforts. I wholeheartedly recommend their services to everyone.

I'm delighted to give Bear Estate Agents a well-deserved 5-star review. Their exceptional customer service played a crucial role in selling our house. The entire process was incredibly seamless and easy, thanks to their kind, helpful, and highly professional team. I highly recommend their services to everyone looking for a knowledgeable and efficient real estate experience.

Reasons are listed below which were shared with the management team and to date no formal reply or apology.

When we first signed our tenancy we didn’t understand a fee / extra payment and asked for it to be explained to us to which my husband was laughed at / attitude was given by one team member - for this reason he will no longer deal with bear. Not a great start to the relationship.
2
Bear estate agents advising our landlord the rent wasn’t paid 2 months in a row. We had to evidenced to him this was not the case.
3
Bear returning rent monies minus the agent fee to us and then having to ask us to return it to them.
4
Bear providing personal data information of a sale not related to our rental or us as tenants. Bear also failed to collect this document for months and as far as I’m aware no data breach was officially logged.
5
Every communication we have had with bear results in escalation to senior leads however we still struggle to get any reply.
6
Bear colleagues advising a landlord to increase the rent as a first suggestion when asked about tenancy renewal in the current environment seems unfair and as we have had issues with this colleague in the past could be deemed as bias. We also thought this person had been removed from the relationship / property as we have not heard from them since 2021.
7
Without any communication bear send the rent increase notice with the wrong form all within the same day of discussion with the landlord yet after requesting the correct form it took weeks to get and when we got it we got a sarcastic tone of well you r got more notice than usual. I advised we would sign with no objection when we come in to sign the tenancy renewal.

To date we have not signed the agreement despite a new tenancy being sent via email with no pre communication.
No response to my ask on if they still want us to sign it.
No response to the complaints logged above.

If my dream home was with bear Southend I’d avoid like the plague as the above have been ongoing since 2020.

We used Bear Estate Agents (Hockley Branch) for the purchase of our home. As first time buyers, the team were patient and helpful, they guided us through the process with ease and professionalism. Roman kept informed throughout the initial viewing and negotiations and then Zoe chased the purchase throughout, ensuring that there were no delays and overall made the process a stress free experience-Thank you!