Bells Motor Group Reviews 

Peter made everything so easy and seamless right from when we first walked in , very friendly was always available on the telephone would highly recommend Volvo at Bells .We went there after getting a rather unhelpful and negative experience at another dealership Not Bells I have to say and honestly at Bells at Bedford they are so customer focused nothing is too much trouble and for the first time ever after picking up a new car we had a call in the afternoon to make sure we were happy and all was well with the car and making sure we had no problems and everything we needed .

Came in December, was offered a price, still slightly out of my price range, but with some negotiation, it all went great, placed order and then had to wait till March! March arrived and arrrived and car ready to collect !
Great Customwr service! Bye to Hyundai hello Kia !!

First time Kia owners having just purchased a Kia Sportage 25 plate from Bells Kia Northamptonshire. The customer service has been excellent. We can highly recommend Ali who looked after us throughout this seamless process which included the trade in of our car. He is extremely helpful, knowledgeable and we felt very looked after. Thank you.

Excellent service provided by Peter and Steve, through the motability scheme. Very knowledgeable, seamless transaction of ordering and receiving our new car. No pressure, plenty of opportunity for questions and discussion

Great service provided by Luke, very knowledgeable and very helpful !

Had wifes car serviced. Seemed all ok, but on way home engine management light came on. Next day, I called Bells, and they suggested not to drive the car until diagnostics done. Asked "Can you come out and do it? Reply was "No. Use Kia assist." Kia assist wouldn't do it without payment as car had just reached 3 hrs old.
Long story cut short, called AA. They came and found a wiring connector had not been replaced during the service. Not best pleased that it cost me a morning of hanging around and unnecessary frustration for the sake of a technician not doing his job.
I'm still waiting for the follow up call i was promised. Not holding my breath.

Wanted to write a review as I am so happy with my New Kia & the service I got from Luke was first class 🌟🌟🌟🌟🌟 from start to finish
Couldn’t be happier…. I’m a real fuss pot & don’t leave reviews unless 100 % happy
Thank you Luke and Kia I’m off to show off my gorgeous flame blue kia sportage GL 💋🙏🏻🫶🏻

My wife and I went to the Bell’s Volvo dealership at Bedford , their sales consultant Luke Ellis was so helpful, he explained thoroughly all of the questions I asked, and gave us time to make our decisions.
When collecting our new XC 40 Bell’s Volvo gave us a beautiful flower arrangement.
We would certainly recommend Bell’s Volvo Bedford.

Mr P McGuinness

Had a problem with EV light randomly coming on and found to be heater problem. Long delay in getting spare part so given a courtesy car. Jo Farron Wilson on reception was first class and a credit to the company.

Steve Surridge the salesman guided us through the whole process clearly and at a pace that made us feel comfortable and not hurried

What a seamless helpful customer service experience my husband and I had after dealing with Leigh from Kia Bells Northampton. We have just picked up a KIA Sportage and Leigh handled the transaction with professionalism and great knowledge. Our car was taken in part exchange effortlessly. The whole experience made us feel very comfortable. Thank you

We have just taken ownership of a Kia EV6 GT Line 2025. From the search process through to selection and purchase this has been a simple and professional process. Thanks to Luke Burdett for his support and expertise throughout.

I receive a warm welcome from Taylor on reception who was pleasant, approachable & professional

Daniel in parts when above and beyond to help us. Many thanks to the team again.

I related with Neil .I was such an issue to make up my mind but Neil was so patient through it all. It took me a month of going back and forth putting the figures into consideration.
He kept on responding with a smile, and never got tired of my numerous questions. Neil is so patient and he understood how nervous I was to get the right thing.
I am so satisfied with the car ever since then.
Adesola

Recently purchased an XV60 from Bells. Luke was really helpful in understanding what I wanted and finding me the right car. He was friendly, professional and very responsive to my many questions.

It was a pleasure purchasing a car from Neil & the Kia Team. So good in fact, I bought two.
The first for my sister and the second for myself. We have very different needs and the staff at Bells Motor Group were respectful, helpful and utterly professional throughout the process. With the after sales care being of the same high standard.

Very helpful and understanding, very patient, and all round excellent customer service

The whole process from ordering the car to taking delivery was amazing.
Luke was the most helpful person and guided us through the whole experience.
I would certainly Recommend Bells of Bedford for their professional services .

Really good service and very helpful staff. Very knowledgeable, we're able to answer any questions I had.
Thank you