bikesales.com.au Reviews 269

TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Facebook marketplace generated at least twice as much enquiry. The Bikesales app is often atrociously slow or just hangs and this is very frustrating. On the plus side the pay through Bikesales fe... Toon meer

Beoordeeld met 1 van de 5 sterren

I hav sold my motorcycle through Marketplace without paying any fees. I have hold bike sales account for more than 2 months and nothing came out from it. Paid the 89$ fees and nothing even an interest... Toon meer

Beoordeeld met 5 van de 5 sterren

This is by no means the first bike I have sold via BIKESALES. Always get top dollar (as advertised), enough interested would-be buyers (only need one!), quick sale (five days to pick-up by buyer t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Messaging with prospective buyers/sellers is clunky but effective nonetheless. Great exposure when selling and fees are adequate for the service. I would love a function that alerts you when a sp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorzaak
  2. Auto-accessoire winkel

Geschreven door het bedrijf

Australia’s No.1 place to buy, sell or research a bike, and read all the latest news and reviews.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

269 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 1 van de 5 sterren

Terrible website detection.

Site continuously blocks my Telstra IP range.

I cannot browse for potential bikes to buy without getting a "you have been blocked" message.

The site is a joke, blocking a IP range/subnet because someone "is using a VPN, blocking javascript or using robot scraping tools" on a site to sell motorbikes is ridiculous.

20 september 2024
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi JT, I'm very sorry to hear that you have been having some issues accessing the website. If you are still experiencing this, please reach out to our customer support team at customercare@carsales.com.au so that we can grab some more details and help to resolve this for you.

Thanks
-Alice

Beoordeeld met 1 van de 5 sterren

Not impressed for the money you pay for…

Not impressed for the money you pay for to advertise on bikesales. For advertising a motorcycle thats less than 5k it should only cost $20.

I do not recommend.

30 augustus 2024
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi Matt, we appreciate your feedback but I am sorry to hear about your experience and that you feel unsatisfied with the service.
At bikesales we offer more than just a place to list your bike for sale. We provide buyers and sellers with a safe and secure network, 7 day customer support, tools and features such as RedBook, valuation guides based on live market data, a dedicated trust and safety team monitoring ads and enquiries across the network to stop scam and fraudulent activity, just to name a few... These features are designed to enhance your selling experience and justify the listing fee.

If your bike is still for sale, we would be more than happy to review your ad and provide further assistance and see what we can do to help boost exposure. Please don't hesitate to email our customer service team at customercare@carsales.com.au

Thanks
-Alice

Beoordeeld met 4 van de 5 sterren

good because it's the only option

it sold on here as it is the major forum. There isn't enough oversight of adds. people put them in as a lower price to avoid carsales cost and then put in description higher price. this tells me not enough oversight and to expensive

1 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Extremely poor sellers notification…

Extremely poor sellers notification system.
All emails informing me that someone wished to talk ended up in spam.
I hadn't marked them as junk, so clearly the generated emails are composed so poorly that spam filters block them.
I lost multiple possible buyers because i don't check my spam folders daily/hourly.
Contacted customer service with this issue, they didn't seem to really care.

UPDATE: Even after removing bikesales from spam filter its still being marked as spam due to the horrible generated email addresses they send messages from. I have now lost 5 enquires due to this.

25 juli 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Just too expensive using Carsales…

Just too expensive using Carsales network, either Bikesales or Carsales. It's not the only platform for selling and I didn't sell any of 3 vehicles through there network.
Uploading photos is a nightmare, keeps crashing, loosing your advert and photos, damn annoying and this has happened for years.

4 juni 2024
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi Ben, thanks for your feedback and sorry to hear about your experience. If your vehicles are still for sale please reach out to us at customercare@carsales.com.au so that our team can assist further, we always want to make sure you are getting the most out of your listings.

We definitely want to look into what's happening with your photos too, we haven't had this issue reported to us recently so we'd love to have a look and get this resolved for you!

You can also call us on 13 72 53.
Thanks again
-Alice

Beoordeeld met 5 van de 5 sterren

Professional Touch

Ease of access for making edits and detailed marketing reports. Also a good source for research and information.

1 juni 2024
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi there, thanks for your feedback! We are thrilled to hear about your positive experience with bikesales :-)

Beoordeeld met 1 van de 5 sterren

Dead website

Overpriced, useless website with no traffic, can't keep up with the ages yet costs the most. Times have changed, get with it.

15 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am very fortunate to have sold to a…

I am very fortunate to have sold to a fair honest couple who knew exactly what they were doing and made the process flawless. Thankyou bike sales :)

2 maart 2024
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Thank YOU, Tracey, for the 5 star review! We are so happy to hear about your flawless sale :-)

Beoordeeld met 1 van de 5 sterren

f... up people

I went onto the site looking for a new motorcycle, but got blocked because apparently I was moving the curser and clicking faster than a human can and therefore must be a robot trying to either hack the site or trying to assassinate the prime minister or something

24 februari 2024
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi Andrew, if you are still facing this issue, please get in touch with us so that we can resolve this for you. You can call us on 13 72 53, we are happy to help!

Beoordeeld met 1 van de 5 sterren

Waste of time on bike sales

Waste of time on bike sales, i got more interest on market place on Facebook and that was free.

1 februari 2024
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi Roy, sorry to hear that you're having trouble selling your bike.

Due to the many variables involved in selling a bike such as price, location, popularity, and condition, unfortunately, we can't offer any guarantee that your bike will sell within your desired time frame, or how much interest you'll receive on the ad.

If your bike is still for sale, please email us at customercare@carsales.com.au, our support team would be more than happy to assist.

-Alice

Beoordeeld met 5 van de 5 sterren

More than just a buy and sell site.

I use bike sales and/or car sales every time for more than just selling. It's a great place to browse and research as well. And safe too.

15 december 2023
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi Melinda,
Thanks so much for your feedback! We love that you love it :-)

Beoordeeld met 5 van de 5 sterren

The main reason for using bike sales is…

The main reason for using bike sales is although there are free sites to advertise. I have never come across a scammer as with other sites. The buyers seem to be more genuine and less lowball offers. If there is a genuine buyer looking for your particular type of ride then they will no doubt look at this site. Its a given.

30 november 2023
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi Ricky, Thanks for your review. It's great to hear that you found genuine buyer on our site and no scammers. We have a lot of security measures in place to keep our buyers and sellers safe, it's nice to know they are working at intended. You know where to find us when you're looking for your next bike... Thanks Alex

Beoordeeld met 5 van de 5 sterren

I've sold 2 bikes here

I've sold 2 bikes here, priced right, they both sold reasonably quickly for the asking price.
I was pretty lucky I guess, right place at the right time, but........ at least I didnt get besieged by the scammers........... got one when selling a Harley Fatboy, other than that, two genuine of which one purchased.... the 2nd was a Kwak Versys SE, priced on the money, sold to the 3rd enquiry.....

21 november 2023
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi Chris, Congrats on the quick sales of your bikes, it's great to hear your found genuine buyers (not so great to hear about the scammer). Would you mind sharing your ad number so I can see the scam contact? If you need to find another few bikes, you know where to find us! See you next time, Alex

Beoordeeld met 3 van de 5 sterren

I didn't get a single call other…

Well I didn't get a single call other than one from a dealership offering way less than I wanted.

My ad ID.SSE-AD-15913708

2 november 2023
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi Howard, Thanks for letting us know how your ad went and we're sorry to hear you were disappointed. Could I please get your ad number so we can review what happen a bit closer? -Alex

Beoordeeld met 4 van de 5 sterren

A great selling experience

The whole process was very easy and smooth and I was contacted personally by a Bikesales employee, by phone, when the add was posted. The scooter attracted 17 interested people/prospective buyers and a deposit was taken for it on the day the add was posted.
Many thanks Bikesales!

20 oktober 2023
Review zonder uitnodiging
Logo bikesales.com.au

Antwoord van bikesales.com.au

Hi Georgina, Congrats on the sale of your scooter and thanks for letting us know how the sale went. It's great to hear your ad attracted several genuine buyers. See you next time. -Alex

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