Bikes Online Reviews 

Great helmet. Comfortable and the mips adjustments make it fit perfectly.

The shipping was incredibly secure and I was very confident that the bike wouldn't be damaged when it got to me. Customer service and the ordering was great, they helped me get exactly what I wanted.

I had a an order that shipped in two parts. The second part was delayed. When I enquired customer service was very helpful with options to resolve the delay. I waited it out and was very pleased when the final part of the order showed up.

Polygon is one of the best companies to to buy bike from the value, and the qualities is the best balance you can get

Easy process, great customer service. Bike was well packed and arrived in great condition.

Good communication. Prompt shipping. Everything arrived exactly as advertised.

Everything was exactly as advertised and shipped quickly. This company is legit!

Fair prices and great customer service!

They're helpful when comparing different bikes and they offer a pretty good variety of bikes and the prices can't be beat.

Great, fun and satisfying, great bike you sure get your money worth!!!

Quick to ship, and the helmet I ordered was double-boxed, to prevent damage in transit.
Will certainly do business with Bikes Online again.

Struggled thru a fulfillment wait time and then a return for proper frame size, but customer service was great and everything moved along smoothly. Glad I paid for the extra coverage.
Took ‘er out for its maiden voyage today and super pleased with the bike. Climbed like a goat and felt super confident on the descent - rode great. Honestly, don’t think there is a better bang for the buck out there. Immediately converted to tubeless and dropped 1.5lbs right off the bat - highly recommend the conversion. Oh, sizing - I’m 5’6 (ish) with 29-30” inseam and sent back a medium due to stand over height. Small fits like a glove. Overall, super happy with the bike and the purchase.

Easy process and nice bike.

Quick shipping and Great service

Site is set up well, and easy to navigate, even for my first buying experience. Transaction was simple and easy. Shipping was fast. Great experience. I will most certainly make purchases in the future for my biking needs.

The bike was shipped two weeks earlier than expected from pre-order and you cannot beat the price.

Bikes online made my shopping experience as smooth as possible by giving me excellent customer service, having all the information necessary on their website to help me make a decision to purchase, and packaging my order safely so that the delivery drivers don’t destroy my bike.

10/10 experience and will buy another bike from them again!

They do not have any customer service. Needed help with my order and never got a response back. Do not bother wasting your time and money with them.

Been trying to get a hold of them because I got a large bike instead of a medium. I also paid extra for the insurance too. I would not recommend buying a bike from them. If you have issues with your order you will not get any help. There were a few other bikes that I wanted from them, but now I know to not trust buying from them again. I highly recommend going to your local bike shop instead. Also my bike almost came a week late.

BikesOnline has the best customer service and some of the best products for the best price. Will definitely do business with them again