Bill shark used to be good now it is getting ,well sharky. They called me to tell me that they saved a small amount on my ISP provider bill but then they charged me 45% for a savings that is accrued... Toon meer
Bedrijf heeft geantwoord
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My representative was awesome. I started off by being reluctant about the whole process but he won me over and truly made me feel good about what he was trying to accomplish as well as how I needed to... Toon meer
Bedrijf heeft geantwoord
My service member Neil did an excellent job at finding me savings. He stayed persistent on finding me discounts that best suited my needs. Bill shark has definitely made a repeat customer out of me.
Bedrijf heeft geantwoord
Cali was awesome! She was great at communicating and quick to respond to clarifying questions I had. And most importantly, she helped me save money & upgraded my internet service - all for less than... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We’re here to lower your bills. We call your service providers and negotiate the best price on your behalf. Signing up is easy and only takes minutes. The sea is transparent, and so are we. Our fee is 40% of your savings, earned only when we do our job effectively. That’s why our Sharks work so hard to get you results.
Contactgegevens
35 PARKWOOD DRIVE, 01748, Hopkinton, Verenigde Staten
- 800-957-1710
- help@billshark.com
- billshark.com
4,3
Uitstekend
111 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Taylor was awesome and amazing in…
Taylor was awesome and amazing in getting my bill significantly reduced.
24 september 2020
Review zonder uitnodiging
Antwoord van Billshark
Taylor is fantastic! We <3 her and her passion for saving her customers lots of money. Thanks for taking the time to review your experience, Erin- we appreciate you!
Saved over $700...
Saved over $700 between two bills over 2 years. Awesome.
1 augustus 2020
Review zonder uitnodiging
Antwoord van Billshark
That's $30 a month that you can start saving for your next vacation! Thanks for taking the time to review our services- we appreciate you!
able to lower my Spectrum bill
Ashley again was able to lower my Spectrum bill which I appreciate.
29 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Ashley is fantastic, right? She's one of our most tenured Sharks that is passionate about helping her customers save money.
Thanks for reviewing your experience with Ashley. I can't wait to let her know!
Hidden costs
I was not told about the cost up front which I should have been I did not find out about amount owed until after service was already rendered they did a great job but I would have preferred to know about the cost before service was rendered.
29 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Hi Vivian- thank you for sharing your experience. Our fee is 40% of the total savings achieved. We do advertise this heavily on our website, prior to enrollment and after submitting your bill. Please reach out to our team at 800-957-1710 or help@billshark.com if there are any other concerns we may assist you with.
Follow up to my 5star rating
This is a follow up to my 5star rating. It seems that in order to get me a lower bill, some of my channels were dropped, without discussing or getting my approval. I just spent 2 hrs on the phone with the cable company to get my services back to before.
25 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Hi Lisa- Thank for taking the time to share your feedback. Our team did review your case in full and we have voided your invoice accordingly. We are utilizing your case as a training moment with our Sharks for future negotiations. Please reach out to us if there are any further questions you may have for us- our team is always happy to help out!
Convenient and seamless experience
Convenient and seamless experience. It was very easy to just upload the bill and get the savings
25 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
You do the easy part, we do the hard part. Our Sharks are trained to get the lowest rate for your service, period.
Thanks for taking the time to review your experience!
I submitted my bills and in just…
I submitted my bills and in just alittle bit I received a text about those bills and then a phone call telling me that my shark was able to save me money. I also have my own personal shark that I can ask questions at anytime!
25 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Yup! Every Billshark customer gets a personal Shark to attack their bills. Who knew bills would be so easy?
Thanks for the review!
Best negotiators ever !
Best negotiators ever !! Thanks so much !! God Bless !!
25 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
No, thank you, Phil! We appreciate you!
Quick results
Quick results, excellent communication and a very low friction experience to create some savings.
24 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
"That was easy!" -Said every Billshark customer, ever!
Thanks for taking the time to review us, Rod- we appreciate it!
Always a helpful service
Always a helpful service! Representatives are polite and they get the job done.
24 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
This is so nice to hear! We take pride in our excellent customer service. Thank you for taking the time to review us!
I am new to Billshark
I am new to Billshark. I just heard about it recently. I filled out the information on the website and Leo was a great help to me in getting my mobile and internet bills lowered. In the case of my internet bill, he was able to lower it significantly. Leo did great work.
24 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Leo is a fantastic negotiator! We know that you'll enjoy your savings and put them to good use. Thank you for taking the time to review your experience!
Service
Fast and easy to use and was able to get new some money off one of my bills
23 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Thanks for your fantastic review, Jessica! We're so happy that we were able to help you out with your bills!
Incredibly kind agents who take the…
Incredibly kind agents who take the time to explain their processes and do everything they can to get you the lowest prices possible.
23 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
We will call as many times as it takes to make sure you get the lowest rate with your provider. Thank you for reviewing your experience, Chandler- we appreciate you!
Service
Great service and experience. I never have to worry about my bills going up. They are on top of it and know when’s it’s time to renegotiate.
22 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Yup! We keep track, so you don't have to. With us, you'll never have to worry about overpaying for your bills ever again!
It was OK
It was OK, I wish I got a better discount from Charter
22 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Thank you for your review, Stan! We do keep a record of your promotion and service type so that if any new discounts become available with Charter, we'll reach out and let you know!
Leo was great at getting my bill…
Leo was great at getting my bill reduced, I will definitely use Billshart again.
21 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Leo is fantastic! Thanks for the review! We can't wait to help you out again.
Saved on internet
They saved me $692.24 on my internet and also got me a deal to where I now get a faster speed plan than what I initially had.
21 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
That's what we call a win-win :) Enjoy your high-speed internet and lower bill! Thanks for reviewing us!
The service is awesome but the amount…
The service is awesome but the amount of emails and texts asking for me to take a survey is way too excessive.
20 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Hi Matt- thanks for your review! I've forwarded your concerns along to our marketing department. They're taking a look at your experience to better understand the communication you received. Thank you for letting us know- we appreciate you!
You made a believer out of me
I was sceptical at first but im glad i gave you guys a chance. GREAT JOB
18 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
"Now Ima believaaahh"
Thanks for reviewing us, Shemika! We can't wait to save you more money in the future!
Helped save me money.
17 juli 2020
Review zonder uitnodiging
Antwoord van Billshark
Billshark has got your back :) Thanks for the review!
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