Billshark Reviews 111

They saved me a one time $5 on one phone bill and charged me $2 for it after forcing me to change my pin even though it was working for me just fine.

Not worth my time or money at all.

I used them to lower my bill 2 years ago. They renegotiated again 2 years later without contacting me and are trying to bill me.

I'm currently unemployed.

There's no way I'm paying for something I did not ask for and was not contacted beforehand.

Total effing scam. I saw them with Consumer Reports as a "member service" to "negotiate" a lower internet bill with Mediacom. All they did was sign me up for more services that included an "introductory rate"- set to dramatically increase after a year - and more equipment to rent. They didn't "negotiate" anything!

Well, just keep in mind that if you negotiate the same bill as you request BillShark to do and get the better of the two negotiations, you're still obliged to pay. I do not agree with this, don't see how it's even the slightest bit fair, but this is how they do it. My suggestion is to ask the BBB for help if ever you need to, with BillShark. It's expensive and they don't care who got the best negotiation, you're going to have to pay them.

They reduced the bill by canceling services, something anyone can do. Then take 40% for two years. the point of hiring them is negotiating a lower bill while maintaining current level of service. Any idiot can save me money by canceling things.

Stay away from bill shark and Albert banking app. They make it easy to get an advance and make it seem like they can save you money. They make it hard to cancel. They prey on desperate people trying to feed there families. Them come to find out you owe then for the whole year of savings that you could have got yourself. Do not use these apps. Just call yourself and you will save a lot more.

Read the terms of service... A very bad company to do business with. I fully expect to have a postcard in the mail for a class action lawsuit in a year or two.

Went to cancel their service, but no one answered the phone, then it's too late when my call was returned... Now I'm left paying an invoice to them and still canceling cable.

Why oh why didn't I read the reviews here before dealing with this untrustworthy company? They got me through Mint -- another service I have since cancelled. I mistakenly believed Mint would put some effort into vetting the companies they recommend to customers, but there is absolutely no way anyone at Mint has ever even looked into this place.

So Mint says hey you can save some money, you want to have some of your bills negotiated lower? sure man, look at Comcast. Okay, please provide your account number and login info. Me: okay here is account number, I do not have login info available. Mint app: We're sorry, this bill cannot be negotiated without login info. Me: ok fine, I should probably call them myself anyway. Forgets company exists.

Next, a text from a billshark person, hey whats'up, I'm negotiating your bill, you want a contract? uuh, no, and what deal you mean, please explain. Next: Comcast thanks you, here's your new rate.

Call Mint: sorry you have to call billshark, they are a third party and we cannot communicate with them on your behalf (lies, since they are happy to pass them your credit card info).

Billshark: you agreed to this, shoulda read the fine print, have a nice day.

Comcast: We dunno, we got a text from this random number asking for the discount and I'm not sure how but someone applied it to your account. Uhm, ok, I have 2-factor authentication turned on, so how is that even possible? Comcast: No idea, but can I get your info so I can get you verified? (Go figure, I have to jump through hoops but these guys just take a text from anyone? Remind me to text them to sign my annoying neighbor up for all the expensive services).

Billshark: guess what I spoke to my manager and I will give you a few extra days to cough up the full amount of $600 that I say I saved you but no, I will not provide you with any proof. We really do hope to make all of our customers happy.

Never again.

They are NOT honest with you. They charged a card I have NO CLUE how they got access too. Their customer service refuses refunds of any sort. They sent me an invoice to pay, only to charge a random card I never use a day later for the full amount. Beyond frustrating.

This company will scam you! They ask for your information all up front and a card on file while saying they won't charge it. If they even check on savings for you they will charge you. I tried to get them to stop and even reported them to my bank. But the digital signature when you click on box gave them access to my card! They are a scam and will charge you a large amount and not save you money.

Its a scam. They overcharge you for a large period of time without any option to negotiate.

Stay away

Very poor and rude customer service. Andrea tried to bully me and was very rude, calling me names. Billshark charged me for services not rendered. They claim they negotiated a bill, but when I call Directv, they have no record of any negotiation. THIS IS A SCAM

Awful company dude. Avoid at all costs. I wanted my bill lowered so signed up. Then I saw they were going to make me pay, so I ended all communication with them. I called my ISP to lower my bill on my own and successfully did so. But they continued to also call my ISP and invoice me! Now they’re threatening to send my bill to collections when I didn’t want to use their service and stopped all communication. Just call your own bill company bro these guys suck. 0 of 10!!!

They never did anything or saved me any money. But they did put a collection on my account for around $750 for all their hard work doing absolutely nothing. Never use them. You've been warned.

When it’s too good to be true, it often is. There’s no trial. Once you’re in, you’re in. I was charged a crazy amount after negotiating a contract (I never said that I’d be willing to lock into a two year contract). The best they did was offer me 20% on their predatory service. Terrible, terrible way to build a business.

Stay clear of these sharks. I had recently got my own credit from my cable company and they called me to say that they get me a $15 credit but could not get a reduction in my bill. Then they want me to pay them a fee. I called them and told them I never received the $15 credit and I am not paying your fee so it was credited. Now the have the gull to put on my Mint that they negotiated my bill with Cox Cable. PLEASE.

Bill Shark did lower my bill, but used a credit that I already requested for, and claimed it for themselves. So really I lost money by letting them lower my bill.

Stay clear of this predatory company. They keep your information forever. I used a "trial" on my cable bill a few YEARS ago. Apparently, they took it upon themselves to renegotiate a bill I had just negotiated myself. No notice (sorry bill shark, having someone open/read an email is NOT consent). They are now billing me $451 for "potential future savings" based on the cable company's non bundled rates. I already had a bundle that saved me. They changed it, then redid it and are now charging me? I won't have the service for as long as they have negotiated and supposedly "saved" me. What a joke. Do NOT ever give your information to this company. Just call yourself. They are the epitome of swindlers.

The fee they charging to negotiate your bill is not disclosed upfront, you end up with a very expensive invoice, I will never again use this service.

Billshark charged me a substantial amount to essentially apply a coupon code.

I would highly advise against this service. You're better off negotiating your bill yourself.

Don't use this company's services.