Billshark Reviews 111

I had a great experience with Billshark! Ashly was able to save me $696 on my T-Mobile bill. The process was so simple and I just had to answer some questions over text messages as to what services I wanted to keep, get rid of, etc. They even got rid of a line that I hadn't used in over a year. I have been overpaying for years but didn't want to bother with trying to lower my bill on my own. I ended up with a plan that better suits both my needs and my wallet. Would highly recommend this service to people who want to save money on their bills but don't feel comfortable negotiating on their own.

Very pleased with the negotiation made on my behalf with my cell phone company. Everything was explained very well, and the agent explained what changes would be made. Such as asking if I used my hotspot, bc she could get me into a better plan if I didn’t. She was able to negotiate monthly savings for me. Thank you!!

An easy process. They do all the work. You save money.
Good stuff

Helped try and reduce bill but bull was already lowers rate

Ashly was great! Saved me a ton of money AND got me a free speed upgrade!

They make it easy to save money. In my case, they reduced my bill again because the previous negotiation was only good for a year and my Internet provider bumped my speed up to the maximum. So for the same as I have been paying, I get better performance, although quite honestly, I don’t need it.

Savings much less than they advertise. I could have done just as well myself.

For years, I’ve used Billshark to negotiate better rates for my utilities. They do a great job. I’m happy that I can keep the services that I want because I can finally afford them!

It was a great experience and very helpful and got me some approved credits. Even though I already had the best deal with my carrier. The agent was very friendly and helpful. I hate I can’t remember her name.

I found that their terms and conditions were clearly explained up front, so I knew they would be due their percentage of the total savings up front. I was looking long-term anyway, so it's still a win-win for both of us. If you don't read their terms or ask questions if you don't understand them, it's your own fault.

I submitted our Spectrum bill as a test case and couldn't be happier. They reduced my monthly bill by a little over 12.5% while also negotiating for faster Internet speeds. Could I have called Spectrum and gotten the same deal, allowing me to keep all the savings, possibly, but I'd have to go into it blind, not aware of all the Spectrum deals, and spend probably a frustrating hour or more on the phone, hating the whole experience.

I value my time, so it's worth it to me. Plus, they will automatically renegotiate for the lowest available cost come next year.

I have been using Billshark for a few years now to lower my Spectrum bill which is always increasing. This time I worked with customer service rep Van and again, he was able to save me a considerable amount of money on this bill. Van is very professional, knowledgeable, worked quickly and explained and asked questions as needed. It's always been a positive experience negotiating my bill with Billshark.

This is the biggest scam and I want to inform anyone looking to lower their bills should never ever contact them. They have a way to make payment on your behalf and your account will show paid-off and they will collect the 50% of that bill amount in cash deposit thru banks. Within few days that payment will be returned and your account will be back to where it was with late fees added to it as well as it might go past due. These people are the biggest crooks. Stay away from them !!!

I Just (As Of Tonight) Went Online To Get Started w. This Company. However, I Am Now Discouraged Due to The Reviews Which Are 90% Negative. I Hope They Haven't Already Pushed The Fees Through On My CC/. I Will Definitely Be Reconsidering/ Changing To A More Trusted & Better Business w. An A-1 Reputation. I Definitely Can't Even Afford To Risk Any Losses Like Explained By Both Previous & Current Customers. Sooooo...
Thanks In Advance Everyone For You're Honest Reviews. I'm Glad I Went w. My Gut & Decided To Check Out These Reviews!!!

-Anissa Kyle

I used Billshark through the PocketGuard budgeting app. I read up front that they take a 40% cut of your savings. What I failed to look into was how exactly they bill this. It's shocking to receive a bill in the HUNDREDS when you're trying to SAVE money. They ended up saving me money without canceling any services, although they were trying to do that at first and I told them I did not want any services taken off of our bills, I just wanted the reduction. And to their credit, they were able to do that. But the reduction periods can be for years, and they will bill you for 40% of the savings over those years! Fore example, they were able to save me $300 over the course of 2 years off my phone bill. So you get charged for 40% of YEARS worth of savings. They say just enough up front so that they can't be accused of the bait and switch, but they conveniently leave out details about how EXACTLY you will be charged. I also received a message saying they will re-negotiate for me automatically once the savings period is over. No thanks!!!!!! I had to email them asking them to not automatically renew this service. I feel trapped now and taken advantage of. I don't recommend using them.

Its a great service but they take waaay too much money. They negotiated me $600 in savings that I will accumulate at $50/month and took $240 of it immediately.

DO NOT USE THIS COMPANY!!!
First, I originally left positive feedback for this scam company. Now, not so much. I was told that they lowered my Xfinity/Comcast bill by $48.00/mo. for 1 year. After a couple of months, my bill is still the same. I contacted them and was asked to send in my bills for Feb., March and April. I sent the top page with the amount. That was not good enough. I had to email the entire bill. Why? I don't know. The total savings was $576.00. They then take 40%= $230.40. I have to hope I get refunded. However, I used paypal and I have it in writing that they will refund my payment.

They “Negotiated” my AT&T cellular bill. All that was done was removal of an add on. Hardly worth paying $98 for. Absolute scam. Please avoid this company for they will only do what you can do for free on your own. Even after I told them to leave everything alone I still get charged because there is “savings” even though I’m not accepting their changes.

Total scam. Billshark invoices based on a percentage of the “savings” they negotiate on your behalf. In my case, Billshark is claiming that they saved me a ludicrous amount, and they are unwilling or unable to give me a list of where their calculated savings are coming from. My negotiated bill is within $10 of my previous bill, but they are claiming they saved me $600. I’m being invoiced for several times more than the change to my bill, and Billshark cant back up where their numbers are coming from. As far as I can tell theyre totally made up.

EDIT: Their reply below is also totally false. Yes their pricing structure is clear and they did send me a breakdown of their numbers, but their numbers are 100% demonstrably incorrect— theyre looking at the incorrect values. They can just say they saved you $5000 and theres nothing you can do about it even if its not reflected in any statements or future billing projections. Their customer service also just stops responding, and they refuse to escalate internally. Their “escalations” are just transferring you to another front line service rep. Stay far away.

Do not use. They'll sit and sit on your claim until you forget about it and then completely ignore what was asked and Make-up absurd savings so they can charge you whatever they want.

Update to their response:
In regard to their response below, they didn't respond... it's been a while now, but I believe well over a month or even several months before they took any action. I figured nothing was happening with their service and then they proceeded without consulting me further and did something I did not ask for at all. They basically did the opposite of what I wanted done and then tried to charge me nearly 500$ for it.

I responded many, many times to them, called them on the phone a number of times, etc. as well as fought with my bank and neither would reverse the charges. Bank has some contract with them direct, so be careful.

For several years these sleezy people pretend to be customers or potential customers for our business.

They send requests for customers that do not exist. I have emails (spoke on phone as well) H. H....S (no longer with you guys) over there, who promised the harassment and sleezy behavior would stop.

As a point of order - we never discuss customers' accounts with strangers and have never actually had a bill shark discuss an actual customer.

I see from the real reviews for Bill Shark - you guys rip off your customers.

Really sleazy. I will reach out to management again.