Bindertek used to sell replacement parts, but apparently no longer does so. Now when a compressor bar or ring mechanism wears out, you have to buy an entire new (expensive!) binder rather than just re... Toon meer
Bedrijf heeft geantwoord
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Your shipping rates are unreasonable and far exceed customary fees by other online vendors. I'm an amazon prime member and, frankly, if they can send me something via UPS for free, why do you charge... Toon meer
Bedrijf heeft geantwoord
I've bought barrister binders and other three ring binders and related products from Bindertek for years. Top notch quality, backed up by excellent customer service. When I give my clients drafts of t... Toon meer
Bedrijf heeft geantwoord
Not an easy company to do business with. They don't pack their orders to prevent damage in transit, then hassled us with many password resets before addressing the replacement. I meanwhile decided t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Bindertek, Inc. offers top quality binders, office supplies, shelving, storage, briefcases and archiving for the office and home. With Bindertek you get quality, lasting document storage systems for your home or business office, including signature Bindertek Binders, with our Lifetime Binder Ring Guarantee. Need help organizing? Speak to an organization specialist today. Call Bindertek at 800-456-3453 for your organization needs.
Contactgegevens
147 Old Amherst Road, 01007, Belchertown, Verenigde Staten
- 800-456-3453
- info@bindertek.com
- bindertek.com
2,8
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387 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Don't waste your money on Binderteks
Bindertek used to sell replacement parts, but apparently no longer does so. Now when a compressor bar or ring mechanism wears out, you have to buy an entire new (expensive!) binder rather than just replacing the part that is no longer working (and BTW, those compressor bars do not last long). Bindertek used to be a great product, but I would advocate against anyone starting out with them now.
28 maart 2026
Review zonder uitnodiging
Antwoord van Bindertek
Thank you for being a long-time Bindertek customer. We’re sorry that we haven’t met your expectations here.
Replacement parts are available for some of our products. We’d like to understand your specific situation better before pointing you in the right direction.
Please reach out to us directly with more information about your binders and we’ll work with you.
Kind regards,
Bindertek Customer Service
CUSTOMER SERVICE EXTRAORDINARY IN THESE…
CUSTOMER SERVICE EXTRAORDINARY IN THESE DAYS OF NON SERVICE FROM OTHERS
2 september 2025
Review zonder uitnodiging
Antwoord van Bindertek
We appreciate the kind words regarding your experience! Customer service is extremely important to us, so we are very pleased that we lived up to your expectations.
Kind Regards,
Bindertek Customer Service
Top Grade Binders and First-Class Service
I have been buying binders, hole punches, and other binder accessories from Bindertek for 15 years. The selection has always been diverse. Over the years, I have interacted with customer service members. Every single interaction with them has been great. The products withstand years of use (and abuse) in my law office, to the point that I have had to replace parts of the products, like the hole punch cutters and discs, because they wore out, but the product itself refused to die.
Recently, one binder mechanism failed right after delivery (i.e., there was no time for me or my staff to use/abuse it). It worked, but it would not close flush. I mentioned it to customer service. They immediately asked which one from my recent order was an issue and sent out a replacement. That is first-class service.
If they read this, thank you for your assistance over the years. Expand your product lines even more, please.
11 juni 2025
Review zonder uitnodiging
Antwoord van Bindertek
We truly appreciate the kind words about your positive experiences with our products and customer service since you've been with us! It means a lot to hear from our long-standing customers and we hope you know how much we value your business. We'll keep working hard to deliver over the next 15!
A crummy customer experience
Not an easy company to do business with. They don't pack their orders to prevent damage in transit, then hassled us with many password resets before addressing the replacement. I meanwhile decided that their $22 binders were not worth the purchase price--they don't close completely. So I asked to return them in exchange for the $11 model--and they insist on me sending them pictures to demonstrate what I don't like--and what they should already know. Clearly Bindertek thinks that customers have nothing better to do with their time, which is insulting. This purchase has been nothing but a waste of my time.
18 april 2024
Review zonder uitnodiging
Antwoord van Bindertek
Thanks for taking the time to review your experience and we’re sorry that we didn’t meet your product/service expectations. We’ll provide a full refund for the order once your return reaches our facility.
A Business for Business People
I needed stock certificates for my LLC companies. I could not source them from my local office supply company. After an internet search I found Bindertek. I needed to read the assignment verbiage on the back and called the Bindertek rep to email me a scan of the reverse side. The rep promised to do so and did almost immediately. I wish all my vendors were as responsive. I placed my order and was pleased with the quality of the product. I was also pleased with the Word template file on the Bindertek site to print professionally appearing certificates.
3 december 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good morning Steve,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
They did what they promised,
30 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon James,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Web page is easy to navigate and the …
Web page is easy to navigate and the descriptions of their productions are concise
27 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Pam,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Magnetic glass board looks and works …
Magnetic glass board looks and works great in our busy entryway. Provides a nice clean look to the area and the three magnets included are super strong. The wood grain background matches our wood stain trim and we couldn't be happier. Thank You!
27 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Andrew Leighton is superb
Andrew Leighton is superb. Anytime I've called, for any reason, he is patient, warm and helpful. I love Bindertek binders, and their exceptional customer service just puts them over the top for me.
26 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
The file trays were exactly what we …
The file trays were exactly what we were looking for, the quality was excellent and they look very professional and polished in our boardrooms.
25 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Paula,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Back order of binders from a binder …
Back order of binders from a binder company and still no word as to the status of the order. Ordered in Sept I am going to call and cancel the order and find binders else where
21 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Lisa,
Thank you for your order with Bindertek.
We extremely apologize that the binders were on backorder at time the order was placed. At Bindertek, we strive to keep inventory levels up for all binders but unfortunately there are times that a binder produces high volume of sales that we just did not forecast for. Our customer service team is always here to assist with any questions regarding inventory or even helping with finding a different option for your organizing needs that is in stock.
Once again, we do apologize that the product was on backorder and had to be cancelled. Please except $10 off your next purchase when using coupon code: csrh77d4yhc
Thank you,
Bindertek Customer Service
Very efficient
Very efficient. Received my order promptly and in full.
21 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Barbara
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Loved the binders and it was fast.
20 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Loretta,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
I ordered the wrong Binderteks
I ordered the wrong Binderteks. I was disappointed that I had to pay shipping costs three times - (1) wrong ones delivered; (2) paid to ship them back to company; (3) correct ones delivered. My mistake though...
15 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good morning,
Thank you for your purchase with Bindertek.
We apologize that the product was not what you were looking for originally. Don't ever hesitate to reach out to our customer service team to resolve any issues or assist with a return process. We strive to provide the best quality customer service and are always happy to assist.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Antwoord van Bindertek
Good afternoon John
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Service is perfect.
13 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good afternoon Ivette,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Binders were everything I hoped they …
Binders were everything I hoped they would be. High quality, prompt service.
10 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good morning Rebecca,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
Antwoord van Bindertek
Good afternoon Stacy,
Thank you for your purchase with Bindertek.
We are happy to hear that you are pleased with our service and product. We strive to provide both the best quality product and customer service.
Please feel free to reach out to our customer service for any of your other organizational needs
Thank you
Bindertek Customer Service
A bit more expensive than the regular …
A bit more expensive than the regular mass market binders but so much better. I have fifteen year old binders from them that still look like new. Any downside? The new generation of binders dont match the old in color or detail. Close, but not quite. Otherwise still very happy
4 november 2017
Review zonder uitnodiging
Antwoord van Bindertek
Good morning Chris,
Thank you for your purchase with Bindertek.
We are glad to hear that you are very happy with your binders and that you still have ones from so long ago. As we strive to provide the best quality binder for our customer's needs.
Unfortunately, we did discontinue several colors when we transitioned to our new vendor, but if there is any colors you would like to see come back or like offered please let us know.
Thank you again for your order.
Bindertek Customer Service.
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