When I arrived, the customer service representative was able to pull up my order easily, print out my order, and direct me to the pick up area. The men who filled my order brought all items in a time... Toon meer
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Lees wat reviewers zeggen
Great product! Display was packaged securely and arrived fairly quickly. The assembly directions were fine but could be improved. Overall I'm satisfied & would purchase again.
I have visited them numerous times and have always been impressed with the pride the guys that load you and ensure your purchase is properly secured. Very courteous efficient. Keep up the good work yo... Toon meer
Bedrijf heeft geantwoord
Excellent customer service: Ever since I've started to do business with Dawson Jones, I have experienced excellent overall customer services. I found the workers to be quite friendly and knowledgeabl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Retail Store Fixtures and Store Supplies
Contactgegevens
2960 Amwiler Road, 30360, Atlanta, Verenigde Staten
- 800.514.1954
- mike@dawsonjones.com
- dawsonjones.com
4,7
Uitstekend
221 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Efficient and Excellent Customer service.
When I arrived, the customer service representative was able to pull up my order easily, print out my order, and direct me to the pick up area. The men who filled my order brought all items in a timely manner and loaded them into my car. I was their sole focus until my order was complete. Excellent efficiency and customer service. Great prices as well. Cheaper than competitors.
29 juli 2025
Great Service and Great Price
From start to make order to delivery we experience the best customer service. we recommend to anyone for price and service
1 juli 2025
This is not what I asked for
This is not what I asked for. I asked for arms that I could adjust not the arm bar. This is useless for me, takes up too much space as is. It’s’ Also has scratched up coating. I’m very disappointed
UPDATE
After this post the company reached out to me immediately and asked “ How can we correct this to your satisfaction? “
They were very eager to make sure I was satisfied. They handled the matter very professionally and sent me a new rack at their expense
The customer service was top notch, something you don’t see in todays business world. I would HIGHLY RECOMMEND this company. GreatJob !
John Julian
3 juli 2025
Antwoord van Dawson Jones
We are happy to report this issue has been resolved. Here is the review from John posted to our site
John Julian
Verified Buyer
07/15/2025
I made a purchase a short time ago and when I received it was Very unhappy with it Within a few days I received a call from the company and was asked “How can we fix this” They immediately sent me out a new rack. Their customer service is top notch, something that is unheard of in today's business world I would HIGHLY recommend this company. They truly understand customer satisfaction - John Julian
Antwoord van Dawson Jones
We are happy to report this issue has been resolved. The customer spoke with Mike, our logistics manager. Mike quickly sent out a replacement part to fix the broken product.
Very good service attitude
26 april 2025
Mike was great to work with our order
Mike was great to work with our order. He was friendly, knowledgeable and very helpful in helping fill and deliver our order.
7 april 2025
Great product
Great product! Display was packaged securely and arrived fairly quickly. The assembly directions were fine but could be improved. Overall I'm satisfied & would purchase again.
25 maart 2025
Fast processing and shipping
5 februari 2025
How to purchase wine and easy on the pocketbookk
I am not a wine expert by any means but this is by far a great tasting wine. Delicate and easy on the palate. I wouldn't be afraid to serve this wine to anyone, and I bet I would get lots of raves
12 juli 2020
Review zonder uitnodiging
Love these guys
Love these guys. They always have what I need and I've furnished 2 shops and I will continue to use them for all my displays. Friendly, knowledgeable and great pricing!
4 april 2019
Review zonder uitnodiging
everything was great
4 januari 2019
Review zonder uitnodiging
Antwoord van Dawson Jones
Thank you Courtney!
Lied about shipping
Lied about shipping, costed us an extra day of closing business, aweful quality shelves, will never reorder again. When contacted rep about being unsatisfied, the sales rep emailed saying to call him Monday, instead of him calling us to apologize.
4 januari 2019
Review zonder uitnodiging
Great customer service and great low…
Great customer service and great low prices
3 januari 2019
Review zonder uitnodiging
Antwoord van Dawson Jones
Thank you for taking the time to leave a review and for shopping with us.
The response was timely and exact
The response was timely and exact. I will be ordering again. Thank you!
3 januari 2019
Review zonder uitnodiging
Antwoord van Dawson Jones
Thanks for taking the time to leave a review. We appreciate your business and look forward to working with you again.
Satisfied Customer
I accidentally purchased the wrong type of hangers from Dawson Jones, I called them and the representative promised to send me a return label along with the correct hangers I wanted. It took a while but Mike was very accommodating and replaced the hangers for me.
3 januari 2019
Review zonder uitnodiging
Antwoord van Dawson Jones
Thanks Elaine, glad Mike was able to help you.
DJ does great business
DJ does great business. It was one of the hardest things about leaving Atlanta and I don't come without leaving with a truck full.
3 januari 2019
Review zonder uitnodiging
Antwoord van Dawson Jones
Thank Brett! We hope to see you soon! Thank you for being a loyal customer.
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