Franchement je m’attendais pas à voir mon corps qui change en seulement 2 mois, je suis ravie d’avoir acheté votre le bionicgym. Le service client ( DOHA et LEIL) sont a l’écoute surtout au début je s... Toon meer
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Lees wat reviewers zeggen
After losing 85 lbs. and getting down to a bmi of 20 on glp-1 in my mid-60's, I lost a lot of muscle, mostly in my hips and thighs, and became osteoporotic. Falling is a big concern for me, naturall... Toon meer
Bedrijf heeft geantwoord
My Bionic gym never worked, contacted customer service and years later out over 700 for a machine that wouldn't turn on. The customer service just kept responding with what is it doing? It is not work... Toon meer
Je valide le produit ça m'a vachement aidé moi qui avait du mal à faire du sport, je le recommande fortement. Merci beaucoup à Doha pour son assistance.
Bedrijfsgegevens
Info over BionicGym - Helping the world to exercise
Geschreven door het bedrijf
Our mission is to make the world fitter, healthier and hopefully even a little happier through our tech.
We all need exercise, to feel good, train hard or just to burn extra calories for weight loss. If you already have BionicGym, wonderful! thank you! We really appreciate you taking the time to visit us. If you have an issue or a problem please contact us at hello@bionicgym.com . We've a very small team but they are always happy to help. If you're new to BionicGym, welcome! please help us spread the word that there is a new form of exercise that people can do. Others find your experiences not just useful but often an inspiration in their own fitness journey.
Discover the future of fitness with BionicGym, the pioneering wearable cardio device that's transforming at-home workouts and personal health regimes. Engineered for individuals who value efficiency, convenience, and innovation in their exercise routine, BionicGym stands at the forefront of fitness technology. Our mission is simple yet profound: "Improve the world through exercise, one shiver at a time."
BionicGym is not just another fitness gadget; it's a scientifically proven method to burn calories, elevate heart rate, and enhance energy levels without disrupting your daily life. Whether you're a fitness enthusiast, a busy professional, or someone seeking an accessible exercise solution, BionicGym offers a groundbreaking approach to staying fit. It's ideal for those looking for an effective cardio workout, weight loss support, and a modern tool to enhance their fitness journey.
Our product caters to a diverse audience, ranging from 25 to 60+ years old, including busy parents, individuals with mobility challenges, and athletes seeking innovative training methods. BionicGym's wearable technology is designed to be gentle on joints, making it a perfect solution for people with knee or back concerns, offering a low-impact yet high-efficiency workout.
As a brand committed to authenticity, wellness, and community, BionicGym emphasizes real results and genuine customer experiences. Our social strategy revolves around empathy, motivation, and the inspiring stories of our users. We've built a supportive community where individuals can share their progress, challenges, and victories, encouraging others to embark on their fitness journey with confidence.
Embrace a new era of exercise with BionicGym, the only wearable cardio that integrates seamlessly into your lifestyle. Achieve your health and fitness goals with our innovative solution, backed by over two decades of research. Whether you're looking to enhance your current workout regime or find a practical way to start exercising, BionicGym is your partner in fitness.
Join the revolution in wearable fitness technology with BionicGym and experience the convenience and effectiveness of our unique cardio solution. Let's make the world a healthier, fitter place, one workout at a time.
Thanks for reading and your interest in BionicGym. It is greatly appreciated.Contactgegevens
Dublin, Ierland
- +1 (213) 259 8831
- hello@bionicgym.com
- bionicgym.com
4,0
Goed
731 reviews
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Wonderful customer service
I received wonderful telephone and email service in helping me upgrade. Also,I received a gift of new pads which I was not expecting. Wonderful customer service.
I love my Bionic Gym. It has helped me regain use of my leg considerably.
4 december 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Bill,
Thank you so much for your kind words! 😊 We’re thrilled to hear that our customer service team was able to assist you with the upgrade and that the gift of new pads was a pleasant surprise.
It’s truly rewarding to know that BionicGym is helping you regain the use of your leg and making a positive impact on your journey. Your success inspires us to continue delivering the best support and products possible. 💪
If there’s anything else we can do to assist you, please don’t hesitate to reach out. We’re always here to help!
Best wishes,
The BionicGym Team
I haven’t received the product yet
I haven’t received the product yet. Some shipping issues
25 november 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Jon,
Thank you for your feedback. We're sorry to hear about the shipping issue you experienced. Rest assured, we are actively working on your case, and our team will provide you with all the necessary information to get this resolved as soon as possible.
Thank you for your patience.
Best regards,
The BionicGym Team
Been using this for 2 months now - It can be improved on
Been using this for 2 months now. I used it in the very first week during a conference and managed to hit 803 Cal in an active looser glucose gobblers and 638 Cal in a very active twinkle toes session.
The transfer of the sessions into the device is very useful. This avoids interrupted sessions due to Bluetooth connection issues, app crashes, screen timeouts, calls, etc, which will happen on other EMS systems like EMS Fit and Sbody. This does mean that the timing of the programs are fixed, but fell much more varied that the variable timing ones on EMS Fit and Sbody.
However, the seam of the wraps ripped within the first week (the replacement is still on its way), the gel pads need to be changed (and you will get zapped where the gel has worn off along the edges, though simple hydrogel layer acts as a temporary barrier), the position of the main device between you legs walk strange, and the wire can get caught/tangled and disconnect especially when having to bend the knees, while doing a quick chore. A pants version with the main device on the hip that uses the newer silica gel electrodes that do not need to be replaced would be a great improvement. Even a redesigned leg wrap with the main device on the front instead of the inside would be an improvement.
21 december 2024
Review zonder uitnodiging
Antwoord van BionicGym - Helping the world to exercise
Hi JC,
Thank you for sharing your comprehensive feedback after two months of using BionicGym! We're glad to hear that you found the session transfer feature useful and that it enhanced your experience.
We sincerely apologize for the issues you've faced with the wraps and the gel pads. We're actively working on improvements in these areas, and your input is invaluable. The replacement wraps should arrive soon, and if you have any concerns in the meantime, please don't hesitate to reach out.
Thank you for being a part of the BionicGym community, and we look forward to helping you get the most out of your experience!
Best regards,
The BionicGym Support Team
doesn't work
I had an earlier iteration of this device but gave it up because it never worked properly. Some years later I figured you had worked out the kinks and bought a new device. I STILL CAN'T GET IT TO WORK.
I paired the device with my blue tooth. Once. Now its not recognizing my phone -- the phone says its connected but the controls do not.
So I "forgot " the device and tried to repair. Now my phone doesn't recognize the device. It is flashing blue and is fully charged.
I am so disappointed. Why does this never work for me. By the way, my phone is a new Apple 15.
Last time I ate the significant investment I had made. This time I feel i should get a full refund if you cant get it to work consistently.
Cynthia Verges
18 november 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Cynthia,
We’re really sorry to hear that you've experienced difficulties with both your previous and new BionicGym devices. We understand how frustrating this can be, especially given your investment in our product. It sounds like there may be an issue with the connection process, and we'd love to help resolve this for you.
Our customer support team has already reached out to you via email to provide assistance with troubleshooting. Please be assured that we're committed to ensuring your device works properly and are happy to walk you through any steps needed to get it up and running. If necessary, we’ll explore all options to make things right for you.
We appreciate your patience and look forward to resolving this issue for you soon.
Best regards,
BionicGym Customer Support
love bionic Gym
15 oktober 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Fariba,
Thank you so much for the love! We’re thrilled to hear that you’re enjoying your BionicGym experience. It’s great to know that our product is helping you achieve your fitness goals!
If you ever have any questions or need support, don’t hesitate to reach out—we’re here for you.
Thanks again for your amazing feedback!
Best regards,
BionicGym Customer Support
Awesome product and awesome customer support!
What a wonderful product and one of the nicest customer services I have experienced.
I work out with bionicgym every day for 1-2 hours and my legs are getting tighter and stronger while I am sweating. My endurance is getting better and the extra calory burning is overall noticeable on my body, I look much more ripped after two weeks.
Thank you so much!
2 december 2024
Review zonder uitnodiging
Antwoord van BionicGym - Helping the world to exercise
Hi Astrid,
Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that you're enjoying BionicGym and seeing such great results in both strength and endurance. It's awesome that you've already noticed improvements after just two weeks—your commitment is inspiring!
We're also glad that you had a positive experience with our customer service. We always aim to support our users as best we can.
If you ever need assistance or have questions as you continue your fitness journey, feel free to reach out anytime. Keep up the amazing work!
Best regards,
The BionicGym Team
Great for me
I have been using BionicGym for several years.
For me, it is the best fitness/cardio workout. My pulse increases and I sweat just like when I train in the gym. Simple and efficient. I don't want to do without it anymore. Many thanks to the inventor and the whole team.
27 november 2024
Review zonder uitnodiging
Antwoord van BionicGym - Helping the world to exercise
Hi Ralph,
Thank you so much for being a loyal BionicGym user for several years and sharing your experience! We're delighted to hear that it's become such an essential part of your fitness routine and that you're achieving the same cardio and sweat levels as in the gym. It's fantastic to know that the simplicity and efficiency of BionicGym keep you coming back, and we're honored to be a part of your fitness journey.
We’ll pass along your gratitude to the inventor and the whole team—it means a lot to us! If you ever need anything, don't hesitate to reach out.
Best wishes,
The BionicGym Team
Used twice and now does not work
Used twice and now does not work. Huge waste of money! I have attempted to get the address to return it, but have been unable to find address or get a response.
30 september 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Donna,
We're truly sorry to hear about your experience with your BionicGym, and we sincerely apologize for any frustration this has caused.
Our customer support team has sent multiple emails trying to reach you, but it seems we didn’t receive a response. We want to make this right for you and will be sending another email shortly with the necessary return instructions. Please check your inbox, and if you don’t see it, be sure to check your spam/junk folder just in case.
We’re committed to resolving this for you as quickly as possible.
Thank you for your patience, and we hope to hear from you soon so we can get everything sorted out.
Best regards,
BionicGym Support Team
Antwoord van BionicGym - Helping the world to exercise
Hi Ana,
Thank you for your great feedback!
Enjoy your workouts, and as we say Happy Shaking!!
Best wishes,
The BionicGym Team
BionicGym & MS - Use of my BionicGym to help elevate some of the Symptoms of my MS
I have been using my BionicGym for about a year and a half, with the hope that its daily use might have positive effects on me, and my Secondary Progressive Multiple Sclerosis) [I have had MS for almost 20 years]
{my MS primarily affects my cerebellum - my balance! So exercising in tradition ways is virtually impossible for me}
I don’t expect anything miraculous from my BionicGym but as I already have an EDSS of 6! (MS is classified on a scale of 0 [no MS] to 10 [dead as a result of MS]) , I am hoping that with everything else I do (Exercise, meditation, & various stress relief Techniques), I can slow my MS’s progression
25 november 2024
Review zonder uitnodiging
Antwoord van BionicGym - Helping the world to exercise
Hi Samantha,
Thank you for sharing your experience with us. We deeply appreciate your determination and strength in using BionicGym as part of your daily routine, especially with the challenges posed by Secondary Progressive Multiple Sclerosis. It’s inspiring to see how you've incorporated exercise, meditation, and stress relief techniques to manage your condition.
Your commitment to your health and well-being is truly admirable. We're here to support you along the way!
Wishing you all the best on your path forward!
Best wishes,
The BionicGym Team
Antwoord van BionicGym - Helping the world to exercise
Hi Allicia,
Thank you so much for your kind words! We're thrilled to hear you're happy with the quality of our product and that the delivery was quick. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your BionicGym experience!
Best regards,
The BionicGym Team
fast response from the support team and…
fast response from the support team and quick resolution!
12 november 2024
Review zonder uitnodiging
Antwoord van BionicGym - Helping the world to exercise
Hi,
Thank you so much for your feedback! We're delighted to hear that our support team was able to assist you quickly and resolve your issue efficiently. If you need anything else in the future, don't hesitate to reach out—we're always here to help!
Best regards,
The BionicGym Team
Lose weight fast!!
This is the best gadget to lose weight fast without ever having to move your body forward!!
14 oktober 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Derek,
Thank you for your amazing review! We're thrilled to hear that you're finding BionicGym so effective for your weight loss journey. It’s great that you’re enjoying the ability to get results without needing to move your body forward—BionicGym really is a game-changer in that regard.
If you ever need any assistance or have more feedback, feel free to reach out to us. We’re here to support you every step of the way!
Best regards,
The BionicGym Team
Antwoord van BionicGym - Helping the world to exercise
Hi Yevgen,
Thank you so much for the fantastic review! We're thrilled to hear that you're enjoying your BionicGym and that our customer support team has been able to assist you effectively. Your positive feedback truly motivates us to continue providing the best service and product experience.
If you ever need anything else or have any further questions, don't hesitate to reach out—we're always here to help!
Best regards,
The BionicGym Team
My bionic gun doesn’t pair with my phone
3 september 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Tammy,
Thank you for your feedback, and we're sorry to hear that you're having trouble pairing your BionicGym with your phone. We’ve tried to connect with you via email and phone calls to help resolve this issue, but unfortunately, our attempts didn’t align with your schedule. We’d still love to assist you in resolving the pairing issue. Please reach out when it's convenient for you, and we’ll do our best to walk you through the process and get everything working smoothly. We truly value your experience and are here to help!
The BionicGym Team.
It is one of the best decisions I made for myself!
I was over 300lbs and exercise was very challenging because of that and arthritis in my knee and ankles. I use the bionic gym everyday when I was sitting or doing things around the house. Sometimes I would have it on for 4 - 6 hrs. I enjoy it so much. I follow a low calorie/carb/keto lifestyle. I would drop sometimes a pound every day. Today I and down 118lbs and I know the bionic gym helped get me there. When my power pack malfunction they replaced it and shipped it very quickly. I like the videos and support. I am almost to the point I do not need the extenders so happy I didn't listen to people who said it is too expensive and makes you lazy. I made a decision to invest in my health and it worked. The bionic gym works!
3 oktober 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Jallah,
Thank you so much for sharing your incredible journey with BionicGym! We're truly inspired by your success and commitment to improving your health. Congratulations on losing 118 lbs – that’s an amazing achievement! We're thrilled to know that BionicGym has been part of your transformation, especially considering the challenges you faced with arthritis and your weight.
It's great to hear that you enjoy using BionicGym while going about your day and that the low-carb lifestyle complemented your progress. We’re also glad that our customer support was able to assist you quickly when your controller unit malfunctioned.
We appreciate your decision to invest in your health, and it's wonderful to see how BionicGym has played a role in helping you reach your goals. Keep up the fantastic work, and thank you for being part of our community!
Best wishes on your continued success!
You have to put gel pads on your legs…
You have to put gel pads on your legs and it wasn’t advertised well with that not being sjown
27 september 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Narciso,
Thank you so much for sharing your love for BionicGym! We're thrilled to hear that you’ve made it a part of your daily routine. Your dedication is inspiring, and it’s great to know that BionicGym is helping you stay active every day!
If you ever need any support or tips to enhance your experience, don’t hesitate to reach out. Keep up the awesome work, and thanks again for being a valued member of our community!
Best regards,
BionicGym Team
Hey Let it do what it do
Hey, the machine says it makes you sweat and that’s exactly what it does. It makes you sweat and at the same time it’s helping you to expel toxins that are in the body waste products. You know what I mean.
26 augustus 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Kelby,
Thank you for sharing your experience with BionicGym! We're so glad to hear that you're seeing results and getting a good workout. The way BionicGym helps increase your heart rate and engage your muscles really does make you sweat, which is exactly what we aim for to give you that intense, effective session.
If you ever need any support or guidance as you continue using the device, we’re always here to help. Keep up the great work, and thank you again for taking the time to leave your review!
Best regards,
BionicGym Team
I always thought it was going to be too…
I always thought it was going to be too expensive but when I hadn’t purchased the items because it look like it was really gonna work my legs that I’ve always complained about, but I’ve had it and I’m not happy. It doesn’t target specific area in my legs, I don’t feel that it’s doing anything, not happy. I spent all that money.
23 september 2024
Antwoord van BionicGym - Helping the world to exercise
Hi Claudia,
Thank you for sharing your feedback. We’re really sorry to hear that your experience with BionicGym hasn’t met your expectations. Our goal is always to ensure our customers feel the results, especially when targeting specific areas.
BionicGym works by engaging the thigh muscle group through a full workout of muscle contractions. Adjustments to the positioning of the gel pads or intensity levels could help enhance the workout and better target your specific areas of concern. Our app has tutorial videos that show the best techniques for proper pad placement to maximize results.
We’d be happy to help you troubleshoot and get things working the way you expected. Our support team will reach out to you to guide you further.
Your satisfaction is our priority, and we’re here to help.
Best regards,
BionicGym Customer Support
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