Bird Travel Reviews 

My family and myself booked a 13 day tour around Vietnam. Rav from Bird Travel was very approachable for all the questions we had prior to booking and whilst we were on the tour itself. No question was ever too much trouble. He also made sure we were okay when we were out there. Excellent tour and service.

Received an outstanding service from Sam! Very reliable! Thank you

RAV is very prompt and helpful, ensuring the entire experience was smooth. Overall, RAV made what is usually a time-consuming process feel effortless, and I would highly recommend their service to anyone looking for a stress-free flight booking experience.

Rav totally went out of his way to arrange the return trip for my son from Australia back to England. It was a complicated booking due to price changes and the deadline, but Rav helped to ensure Michael received the best flight available in the given time frame he had to work wth.
Both myself and my son are most grateful to him, and Michael can look forward to a hapy trip home next month.
Kind regards
Susan Clift

Oscar at BirdTravel was absolutely brilliant and a star when booking my trip to Las Vegas for February 2025. I was having difficulty with a voucher that was issued to me by Norse Atlantic but Oscar managed to solve the problem and was very patient as I cannot hear too well and neither could my cousin who was helping ne, even tho we had three hearing aids betwee us, we still found it hard to hear on the phone but Oscar was very calm and was always very polite and patient with us and stayed on the line the whole time. There were various other difficulties when booking the flight from my end and Oscar put up with all the trials I had whilst booking my flight. Eventually we did get there and my return to Las Vegas was finally booked thanks to the patience of Oscar. Thank you.

I had and continue to have a very good experience. If I had a problem, convenient solutions were always found for me. I want to point out and say a big thank you to Victor who is impeccable professionalism, patience and excellent service. He found the most understandable option for me and has helped me tremendously lately. Victor does his job excellently, keeps things simple, finds solutions to complicated situations. Congratulations Victor for your professionalism and on this way I want to thank you again for all your help.

For those who feel intimidated when booking flights on line I can recommend you get in touch with Crystal at Bird Travel.co.uk

A big thanks to Garry who made the experience of booking tickets straightforward and easy , well spoken and polite I was impressed with his level of service.
Thank you Garry I wish you good luck wit your future whatever you do .
Kind regards james

My experience with bird travel was good. There communication was always great and effective. They would respond quickly when I need help. Crystal specifically done a great job attending to me which I am grateful for. Crystal always was following up to see if I require any assistance or if I am satisfied with the solution provided.

Vicky was very professional from day one. Took the time and effort to understand our travel needs, was able extremely patient with us and delivered as promised. Would not only use the service again but recommend them .

DO NOT USE THIS COMPANY!
I got charged £900 extra to change flights and a name change. When arrived at airport this had not been done! I contacted the airline direct who confirmed they had no communication with the agent.
They have refused to refund me and I now have to take legal action as funds obtained under false pretences, which is illegal.
Please do not get conned like I did, it ruined my holiday which I had planned for 5 years. Has made me ill and I have lost all confidence in going on holiday ever again

The company gave me a good deal and the staff Ms Christal is very polite and efficient. She answered all questions I asked I would recommend her to my friends and family.

I have been using bird travel for the 3rd year running. I get the same agent Victor who is absolutely thorough with all the details of our flight and ticks all the boxes as far as politeness ,and professionalism. Can contact him any time with any queries.

I was very impressed with the service Rav provided. My original flight got cancelled but he managed to re- arrange an alternative to get me back in time for work commitments.

The staff was very helpfull they gave me a good price for my tickets
They answer the phone everytime you call very good company for cheap flight tickets!

Excellent customer service
I booked flights from Doha to Manchester for my mother who needs support throughout travel due to a communication barrier and poor mobility. When I contacted Travels I spoke to a person called Victor who had excellent communication skills and advised me to book AL maha service to support my mother it was very helpful moreover he could understand my concerns and a real need for my mother
She travelled in 16 the morning from Doha to Manchester with no issues staff took her to the immigration process and baggage collection I am very grateful to Victor who promised to take care of my mother and make her journey very smooth. I would recommend anyone looking to bring their elderly parents southhall travels is the best.

I had the best experience so far, the supervisor quite friendly very helpful very understanding

Im very satefy with the customer service and i will book againe with berd travel

I had an amazing experience with Bird Travel! Their customer service was top-notch, always available to answer my questions and provide support. They made my travel planning seamless and stress-free. Highly recommend them!