Biscuit Pet Care Reviews 

Was great while it was free and made money from data gathering. However no longer worth it, full of adverts now. App deleted

As of recent update this application is not worth using. Full screen inappropriate adverts have been introduced. These are difficult to close and almost always force you to their download page regardless of whether you touch the screen or not. There are also annoying pay now buttons everywhere. The rewards have been removed and the app no longer features interesting and engaging activities. They used to release almost weekly informative quizzes and activities but now it's just tasks like "Afternoon walk", meaning for those of us who walk our dog in the morning on sunny days, we miss out on our rewards. The app is called pet care so you think they'd let you walk your dog whenever is best suited to your dog and the conditions. They also disadvantage old or injured dogs who cannot walk 60 minutes a day. The engaging activities have been replaced with heavy monetisation systems designed to take your money. This app used to be amazing, if a little buggy. Now it's bad and buggy. The customer support team were always great, now they have stopped/can't keep up with emails and the support has stopped.

Unfortunately, nothing good lasts forever. However there are companies that refuse to compromise on quality. Biscuit is not one of those. Please check the most recent reviews on any review site (Trustpilot, Google or Apple) and you will quickly see why this app is a waste of your time.

They killed this app, but have no fear, there is now a gap in the market and a replacement will likely be here very soon. Life goes on!

It used to be such a good app and now it’s not worth it. Especially if you subscribe you will basically be just paying for the free vouchers by the time you actually can afford one.

Like lots of others on here I’m so disappointed in the recent changes. Used it regularly and recommended it to others but fed up with Ads now on free version and downgrade from 25 points to 5 points per day.
You’d have to use it for 230 days just to get a £10 Costa voucher. Not worth it and will be deleting the App

App deleted after most recent update.

As of 12/5 the app is unusable, spammed with ads anytime you click anything. Free service would take 3-4 months for a £5 voucher now. Paid service you’ll just about break even.

Paying for the privilege of selling them your data. Beyond this shortly after the final update, the app decided to glitch and my one walk got stuck ‘uploading’ at 30%. App restarted and nothing - only option on the ‘loading’ page was to upgrade to the paid version.. hmm suspicious.

I had been saving up for the airbnb voucher (as they moved the price when I was about 500 biscuits away), and was willing to upgrade for a month to hit the goal - but the glitchy app means I don’t even trust it enough to risk it.

I cashed in as many points as I could, said goodbye to the rest and deleted the app.

Shame the creators had to get quite so greedy. A change here and there is one thing but this is perhaps the fourth downgrade on usability in less than a year. They sold out and totally ruined a good thing - all recent reviews are negative, don’t bother wasting your time!

App started off great, 25 biscuits for each dog for each walk so soon saved up enough to buy vouchers which went towards pet food etc, now it’s dropped to 5 biscuits per walk so will take 4 months to earn a voucher. Not worth it.
If you want the 25 biscuits per walk now, you have to pay them a subscription.
Full of advertisements now.
It’s turned from the best app to the worst.
Instead of being helpful they’re now plain greedy.

I paid for the Biscuit subscription for both my dogs on the understanding that the full experience and product would be offered, but it is not being provided. My subscription was based in part on being able to earn a 25 biscuit bonus for completing each sector of Quests, as was possible when the app was free. However, there has been no new Quests map now for several weeks and I am losing out on essential biscuits. This is essentially a breach of contract and I am not happy.

Great app for monitoring your dogs activity plus you get good rewards for both you and your best friend

Great idea. Works well. Keeps me fit!

When I first got this app we got 25 points per walk per my 2 dogs then extra points every 3 consecutive walks , it was easy and fun to earn rewards , then they reduced the points and took away the extra bonus points ,and increased the amount you need to actually claim a reward !! which was very disappointing but now the app is basically useless ...5 points per walk , they took away everything unless you pay monthly or change pet insurance to gain back the basic points you initially received....stars that gain you absolutely nothing in return also ...m n s voucher went from 500 to 1150 points , zero animal friends bonus anymore ...it's absolutely pointless filled with adverts and would take more than 6 months walking daily to even gain one £10 voucher ....greedy corporate company that have ruined what was once a good app ....I'll be spending my vouchers and leaving the app , it's now a waste of battery

I have used the app for quite a while and liked it. Since the changes and the option to pay the incentive has gone. Good app ruined by ads and the company’s greed.

I have been a loyal Biscuit fan for quite a while and have sung their praises to encourage other dog owners to join. Their app has helped me keep up my dog walking and we’ve enjoyed earning points that we converted into treats. Their new premium subscription doesn’t make sense! I’m not interested in forced options like a tracking device. The calculations of cost for the premium level vs reward don’t tally unless you’re using it every day (which some of us can’t as our dogs go to a pet sitter or dog walker). Overall, I’m disappointed.

Used regularly when free and I didn't mind the ads as a quid pro quo but it's really sad to be forced into paying for the same rewards so I'm out. Another very disappointed customer.

Such a shame that a perfectly good dog walking app changed. It’s just not worth bothering with now that they got greedy and I’m expected to pay £3.99 a month for what has been free for the past two years.
Time for me to uninstall the app I’m afraid!

I’ve used the app for some time and it’s been really great. However…. As expected I’m now expected to pay for the privilege. With 2 dogs I’d be paying £8.99 a month and tbh it’s just not worth it.
I love the fact that my walks are recorded so will maybe continue just for that. I thought being an animal friends customer there would be advantages but apparently not. I’ll have a look around for a free alternative- I’d have thought the data harvesting would have brought in enough money. Such a shame as I really loved it before.

A few weeks ago I would have given this app a high rating. It's good for recording walks, telling you how far you've walked and with the added bonus of eventually adding up to enough points to get a voucher, although it did take quite a few weeks, but that was ok. Now it's a different story. They said you could get 5 times as many 'biscuits' if you pay a subscription which initially sounds tempting until you realise that they've actually reduced the daily amount of biscuits from 25 to 5 so you'd just be paying for what you already had. This is pure greed and although I wasn't just using it for the rewards, this has completely put me off using it. Such a shame

Not worth running your phone battery down now it’s reduced the biscuits to 5 from 25 per day, more adverts as well.
Disappointed with the changes and deleted the app

Sadly this app is no longer worth it.
I really enjoyed this app walking my 2 dogs getting 25 biscuits per walk now 5 biscuits per walk absolutely not worth is it would take over 2 months to get close to my voucher for amazon. Sorry you lost me. Not interested in paying or upgrade for pet insurance as I have a very good one. These changes are so disappointing 😞

I’ve been using this app for about a year. It’s been very glitchy often doesn’t record walks so you lose your streak. This was fine whilst it was free but disappointed now they’ve started to charge for the app with no incentives for those customers that helped get the app going in the first place and have put up with all the little glitches along the way. With the free app now, It’s really not worth using it for a five biscuit walk!! .