Biscuit Pet Care Reviews 

2.295
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Used to be a lot better rewards. Has changed again not for the better .. knew what you were getting and build up of rewards. In last week the app has frozen every day .. seems to be not as reliable as... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I like to be able to log our (myself and Buddy) walks and have a comparison of similar breeds. I enjoy taking part in the quizzes and test my knowledge as well as learning new facts. Biscuit support... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Big changes have ruined this app This used to be a great app for earning biscuits (rewards) that you could exchange for vouchers as an incentive to walk your dog. Since the changes made on 1st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely great app. I use it everyday with both of our dogs. Would recommend to everyone. Follows our everyday walks, with different advice. Plus the great opportunity to earn biscuits to cash in fo... Toon meer

Bedrijfsgegevens

  1. Hondenuitlaatservice

Over Biscuit Pet Care

Geschreven door het bedrijf

Walk-your-dog-Earn-rewards-3

Biscuit is the pet care app that rewards you for helping your dog thrive.

Track your walks, build your Care Score, complete Quests, enter exciting competitions and earn Biscuits, as you make every step count. Unlock Treat Mode to enjoy everyday perks like tastecard dining out, Coffee Club and double competition entries.

From healthier routines to little rewards along the way, Biscuit helps you care for your dog with confidence while making every walk a little more rewarding.



Download the Biscuit app

Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

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3,5

Alle reviews

(2.295)

141 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Worst business decision ever!

Have used this app for 3 years now and have recommended it to so many dog walking friends…..not any more!
Have earned great rewards but now it is totally not worth the new subscription fee.
This was a horrendous business decision and whoever made it should be made to resign!
The amount of people who will, like me delete this app and now not be incentivised to buy through any links with their biscuits.
I have never ever seen a company lose so many customers in one hit. Shame on you.
Deleted and gone forever!

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Upgraded Cassie to Biscuit Plus…

Upgraded Cassie to Biscuit Plus recently. Just received her new PitPat activity tracker, one of the many benefits included as part of the offer. So easy to link to my Biscuit account and now offers even more ways to keep Cassie active and earn rewards.

30 mei 2025
Logo Biscuit Pet Care

Antwoord van Biscuit Pet Care

Hello Michael 😊

Wow! Your fantastic 5-star review has us wagging our tails in excitement! Knowing that Biscuit Plus has become a helpful sidekick on your pet care journey fills us with joy. Our mission is to make every step count for you and your furry friend, and it’s heartwarming to know we’re hitting the mark.

Your glowing feedback keeps us motivated to add even more wag-worthy features and surprises to Biscuit. If you have any pawsome ideas or suggestions, we’d love to hear them! Feel free to email us at support@biscuitpetcare.com anytime.
Thank you for being part of the Biscuit Plus family. Here’s to even more adventures with your best mate!

Warmest regards,
The Biscuit Team 💜

Beoordeeld met 5 van de 5 sterren

What an awesome app

What an awesome app, I get to walk my dawg and have some many rewards, I've used this app for a while when it was free, the fact that with the £3.99 subscription I get a free £49 activity tracker to help me not only with my walks but track how much food I give my dog based on calories burned during the walks is truly Genius!!! And still earn my coffee!! Really good value for money

2 juni 2025
Review zonder uitnodiging
Logo Biscuit Pet Care

Antwoord van Biscuit Pet Care

Hi Paul 😊

Thank you so much for taking the time to leave us a 5-star review!

We’re thrilled to hear that Biscuit Plus has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.

If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.

Many thanks,
The Biscuit Team 💜🐶

Beoordeeld met 5 van de 5 sterren

A rewarding experience

I joined Biscuit just over a year ago when I saw a video of someone recommending it on TikTok. I have a Hovawart and walk about six miles a day. To earn rewards for doing something I already do seemed like a no brainer. The App is easy to use, quite intuitive. There was some details to add during the registration process.

The hardest part of using the App is remembering to turn it on.

On a couple of occasions during the year it hasn’t tracked my walk, which was annoying but it’s only happened once or twice.

There was a time when it wouldn’t work properly. I emailed support and they responded quickly and we were able to sort it. It was an issue with my weak WiFi. So now I just make sure I’m on the mobile network when I activate it.

My walks have generated £200 in rewards further year.

In the past month it has become a paid subscription service. It still makes sense to use the App as the rewards outweigh the cost.

27 mei 2025
Logo Biscuit Pet Care

Antwoord van Biscuit Pet Care

Hello Sam😊

Wow! Your fantastic 5-star review has us wagging our tails in excitement! Knowing that Biscuit has become a helpful sidekick on your pet care journey fills us with joy. Our mission is to make every step count for you and your furry friend, and it’s heartwarming to know we’re hitting the mark.

Your glowing feedback keeps us motivated to add even more wag-worthy features and surprises to Biscuit. Thank you so much for sharing the issues you experienced to, as this helps us tremendously in refining Biscuit.
If you have any pawsome ideas or suggestions, we’d love to hear them! Feel free to email us at support@biscuitpetcare.com anytime.
Thank you for being part of the Biscuit Plus family. Here’s to even more adventures with your best mate!

Warmest regards,
The Biscuit Team 💜

Beoordeeld met 5 van de 5 sterren

A great app with so much value-add for…

A great app with so much value-add for pet lovers like me!

29 mei 2025
Review zonder uitnodiging
Logo Biscuit Pet Care

Antwoord van Biscuit Pet Care

Hi David😊
We’re over the moon about your 5-star review—thank you!

It’s such a delight to hear about your positive experience with Biscuit. Your kind words are the ultimate treat for our team! At Biscuit, we believe that every walk, treat, and little win matters. We’re so glad we’ve been able to make your journey with your furry friend even more special.

If there’s anything you’d like to see more of, please don’t hesitate to share your ideas at support@biscuitpetcare.com. We’re always listening and love hearing from you! Thanks again for your kind words and for being part of the Biscuit journey.

With gratitude,
The Biscuit Team 💜

Beoordeeld met 1 van de 5 sterren

No longer viable

Biscuit WAS great, you did earn 25 biscuits a day on the basic plan this has now been reduced to five biscuits a day.
now to earn 25 biscuits you have to spend £3.99 a month on an upgraded plan.
So if you are on the basic plan to get say a £10 M&S voucher you’ll need to log one hour a day walk for 233 days to get this voucher.
I’ve stopped using the app, my dog gets walked everyday anyway, using this app is no longer an incentive.

2 juni 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Don't like the changes

I've had this app for a couple of years and I've got to say the recent changes are not for the better. I earned 25 biscuits per day without subscription charges. Now I earn 5. I've no intention of taking out a subscription, the ads are driving me daft and I'm going to delete the account and remove the app once I've retrieved my voucher. Such a shame something so good has been spoiled

2 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No brainer

No brainer, upgraded to paying member. Defo worth it, still get way more out and walking the dog any case. Also got my free PitPat.

2 juni 2025
Review zonder uitnodiging
Logo Biscuit Pet Care

Antwoord van Biscuit Pet Care

Hi Stanley😊
Thank you so much for taking the time to leave us a 5-star review!

We’re thrilled to hear that Biscuit has made a positive impact on your pet care routine. Knowing we’ve added a bit of joy and ease to your daily life is exactly why we do what we do. Your feedback truly means the world to us. It inspires us to keep sniffing out ways to make Biscuit even better for you and your furry friend.

If there’s anything you’d love to see or suggest, drop us a line at support@biscuitpetcare.com—we’d be all ears! Here’s to many more rewarding moments with your four-legged companion.

Many thanks,
The Biscuit Team 💜

Beoordeeld met 1 van de 5 sterren

Good app now ruined…

As everyone else says they have ruined it with subscription and so many points for small reward . I will carry on until I have enough to buy a voucher then I will delete the app ! Pathetic

31 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rubbish app

Deleted your app after 3 years, used up all my vouchers so now it’s not worth using this app that doesn’t care about it’s customers, been good while it was free but now it’s not worth using… goodbye.

31 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Greed ruined it

Same experience as everyone else. They want you to subscribe, even though they are collecting and selling your data (making money) along with adverts (making money) they now want you to pay £3.99 for the same service we’ve had for years…. Nope!

I cannot believe there are people paying £4pcm for around £10 every 1-2 months. You know that’s only £6 right? 😂

Greed got the better of this app, and it’s now not worth it. It’ll take me just shy of 365 days to get a £5 voucher as there’s no way I’m
Paying a subscription.

31 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Gone downhill

It used to be really good and could get past some of the glitches. But now it's just become extortionate and what you used to get for free is now £100 a year. Would barely make back £100 in vouchers in a year, not worth it. And to top it off there's now also adverts 🤢🤢 will be deleting my data so you can no longer sell it

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not worth the time of day

Not worth the time of day
Since launch of new app full of unwanted advertising only 5 biscuits to 1 hour walk would take forever to produce a voucher great when it was free and 25 biscuits earned
Shame on you biscuit using everyone’s data for free and now
charging a subscription.
Very Greedy
Plus it drains your battery considerably

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Steady decline

What used to be an enjoyable way of earning a little reward and ensuring everyday we exercised our dog, probably more than our 12 year old needed, the app has declined into a barrage of adverts, completely unrelated to pet care, and this obsession to upgrade to a subscription. Dreadful!

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not worth the time

Was great while it was free and made money from data gathering. However no longer worth it, full of adverts now. App deleted

29 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unstable app, inappropriate ads, heavy monetisation

As of recent update this application is not worth using. Full screen inappropriate adverts have been introduced. These are difficult to close and almost always force you to their download page regardless of whether you touch the screen or not. There are also annoying pay now buttons everywhere. The rewards have been removed and the app no longer features interesting and engaging activities. They used to release almost weekly informative quizzes and activities but now it's just tasks like "Afternoon walk", meaning for those of us who walk our dog in the morning on sunny days, we miss out on our rewards. The app is called pet care so you think they'd let you walk your dog whenever is best suited to your dog and the conditions. They also disadvantage old or injured dogs who cannot walk 60 minutes a day. The engaging activities have been replaced with heavy monetisation systems designed to take your money. This app used to be amazing, if a little buggy. Now it's bad and buggy. The customer support team were always great, now they have stopped/can't keep up with emails and the support has stopped.

Unfortunately, nothing good lasts forever. However there are companies that refuse to compromise on quality. Biscuit is not one of those. Please check the most recent reviews on any review site (Trustpilot, Google or Apple) and you will quickly see why this app is a waste of your time.

They killed this app, but have no fear, there is now a gap in the market and a replacement will likely be here very soon. Life goes on!

29 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not worth it

It used to be such a good app and now it’s not worth it. Especially if you subscribe you will basically be just paying for the free vouchers by the time you actually can afford one.

29 mei 2025
Review zonder uitnodiging

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