Black Boy Inn Reviews 10

We have stayed at this pub accomodation a few times over the years,and loved the quirky okd rooms, so we decided to book 2 rooms, for me my husband, and my sister and brother in law, after the loss of our eldest son's. We checked in, and we were directed to a block of apartments down the road, which was not what we were expecting, as the rooms shown on the website, were the old quirky rooms. Also the block of appartments were right opposite a noisy pub, with music blaring out, and people shouting and swearing. I messaged the reception that night to express our complaint, and my husband told the lady, who told him, the owners were playing monoply, buying other buildings to make money, and she said she would ring us to let us know what they would do as we were not happy. I got a phone call, to tell me they would not offer us any money back, and as we oaid £280, for one night, we think this was disgusting. I even found the owners name and address on Companies house, and sent him a letter, but I still haven't had a reply. Beware if you want to stay at the pub, you might not be getting what you pay for!

A couple of ups and downs on my visit to the restaurant yesterday. The down, was me tripping and face planting to the floor on entering the restaurant. The ups, was the kindness and care given me by staff member Delwyn, who was so attentive and rescued me from embarrassment, he ensured I was comforted and well taken care of and unhurt. He went beyond his role, and made sure this clumsy old lady felt safe and cared for. Diolch o galon Delwyn, yn arbenig, a Vicky hefyd.

Lovely venue, good food. But overheard the Manager abusing a staff member, shouting with F and Cs clearly heard by me a customer. No way to treat anyone. He needs sacking, what a bullyboy

I called in for a quick beer around 5pm. I had my collie with me, a sign outside advised dogs welcome in bar up to 5.30. A waitress walked up to me and abruptly told me dogs not allowed after 5.30. Maybe they should change the sign to ''dogs and owners are tolerated but not really welcome and they must leave by 5.30''. Only one draught ale, Bass, which was good but disappointing not to see any local beers.

Loved this gem, tons of history, fantastic staff, felt very welcome and set in a beautiful place
Thanks for the stay
Regards Kevin rice

Went to the Black boy in Caernarfon today for a meal absolutely shocking! The staff behind the bar were miserable not very friendly at all! Ordered the Steak & Ale Pie the pastry was that thin it was more like biscuit no depth to it at all! Had to send the veg back as it was stone cold! Meat was hit & miss some were tender & some tough as old boots, must of been about two mushrooms in it! Chips left a lot to be desired! Not once did anyone come and ask us was the food ok! For £19.95 I think they need to reevaluate what they are cooking!

A lovely one nights stay, sorry it couldn't be longer.
My room was beautiful and extremely clean. Worth every penny.
I feel I must commend Alaw Williams who was at the front desk taking details and allocating. She was thoroughly lovely and was very attentive due to me disabilities. Nothing was too much trouble for Allaw. I didn't have to ask for anything, she immediately knew what was needed. What a lovely lady and an asset to the Company.
The Black Boy will go far to find a more caring employee other than Alaw.
Thank you for a pleasant stay.
Kindest of Regards Amelia.

Walked in today for a meal, already wasn't too impressed as the bar was tight, if not outright clustrophobic. Have to say as well, looks racist and well out of modern day standards. Lable of an enslaved black child right outside, and inside by the fire place, what looks like a giant golliwog.

The staaaaaff are rude. And you are made to feel uncomfortable