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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have only given this a trial yet with a sample, but I am amazed beyond words. Here's my funny case: Season 9 of MyLittlePony has never been translated to my native language, and my daughters are kil... Toon meer

Beoordeeld met 1 van de 5 sterren

Отвратительно. Я заплатила деньги за продукт они мне написали что у меня есть 40 балов через регистрацию в аккаунте я пыталась перевести видео. Оно загружалось до 90% и дальше не шло. И так на раз... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Blipcut hat mich wirklich beeindruckt! Das Angebot ist vielseitig und hervorragend auf die Bedürfnisse der Kunden abgestimmt. Die Plattform ist benutzerfreundlich und ermöglicht eine einfache und ef... Toon meer

Beoordeeld met 1 van de 5 sterren

I uploaded a shortened version of the video I wanted translated. Translation of the one minute clip worked well. However, after purchasing a subscription, I was dismayed to see BlipCut couldn't tran... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

52 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Gets you to 90% but never finish the…

Gets you to 90% but never finish the translation! I waited for 2 hours!!! And still not moving from 90%

30 september 2024
Review zonder uitnodiging
Logo BlipCut

Antwoord van BlipCut

Hi,

Thank you for sharing your recent experience with our software. We understand the inconvenience you've encountered.

Our goal is not only to provide high-quality products but also to provide comfortable customer service. To this end, we cherish every user's comments on products, websites, and services. So, we promise that every user's email will be cherished and responded promptly.

Please accept our apologies and feel free to reply. Would you please drop an email with more details at support@blipcut.com? We want to help as much as we're able to. Look forward to getting in touch with you!😊

Best regards,
BlipCut Team

Beoordeeld met 1 van de 5 sterren

NO ACCOUNT CLOSE OPTION

NO ACCOUNT CLOSE OPTION
NO REFUND
BAD TRANSSCRIPT

30 augustus 2024
Review zonder uitnodiging
Logo BlipCut

Antwoord van BlipCut

Hi Jan,

We apologize for the inconvenience that happened on your end. In line with your doubt caused by the auto subscription payment, we'd like to explain it in more detail. Hopefully, it would make thing more clear and help you.

If you are unable to manually cancel the subscription, you can contact the customer service support team[support@blipcut.com] to cancel the automatic subscription at any time.

Really appreciate a lot for your time and patience!🥰

Best regards,
BlipCut Team

Beoordeeld met 1 van de 5 sterren

No way to Cancel Subcription

Don't use them, no way to cancel subscription or any response back. Also the product didn't work. I needed a video translated from Hindi to English, was a disaster and no refund. I take the loss and cancel my debit card to avoid these scammers.

16 augustus 2024
Review zonder uitnodiging
Logo BlipCut

Antwoord van BlipCut

Hi Kam,

We apologize for the inconvenience that happened on your end. In line with your doubt caused by the extra weekly subscription payment, we'd like to explain it in more detail. Hopefully, it would make thing more clear and help you.

In fact, you can cancel the subscription with yourself by contacting customer support team in advance.
It's a pity that you haven't seen the instructions on our website specifically for canceling automatic subscriptions.

To address your concern, our support will investigate this matter further and then keep you updated as earlier as possible. We invite you to pay an eye to your mailbox. Really appreciate a lot for your time and patience!🥰

Best regards,
BlipCut Team

Beoordeeld met 5 van de 5 sterren

Muy amable la atención de Quinn

Muy amable la atención de Quinn, al contestar mi mensaje mostro interés y profesionalismo en respuesta a la ayuda que solicite, en mi opinion tiene el perfil, los requerimientos para la atención al cliente, ya que mi mensaje se trató de aclarar las dudas en cuanto al distintas opciones de tiempo que se ofrecen para la traducción de audios, ya que mi interés es comprobar que esta herramienta cubre mis necesidades para traducir audios de 10 minutos y más, es por ello que estoy usando la suscripción de del traductor gratuito, para comprobar que esta herramienta cubre mis necesidades

2 juli 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Positive experience with customer service

My file was stuck at 10% for few days and reached out via email. Nervous about the lack of cancelation button and reading the reviews on this page, I immediately started to feel like it was a scam. However, 2 days after my email was responded to, my subscription was canceled, and my translated document was sent to me for which I am extremely grateful. I believe the company should revisit its website to build further credibility.

26 juni 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

My expectation changed

At first I was afraid since the site doesn’t show any way to cancel subscriptions after buying the service. There is no live chat either while they claim they have it on their site. I was concerned and reached out to them by mailing to their e-mailadres as given in the support tab on their site. They responded the day after and were easy and friendly about me wanting to cancel the subscription.

The software itself is working great for single voices, but voice cloning won’t work with many different voices in the audio since it only detects one speaker. With multiple voices it will also generate multiple but random voice clones. The translation AI has some broad/wide translations, but you yourself could easily change that by importing your own translations into the voice cloner. Meanwhile it doesn’t charge for any editing of an already translated/voice cloned project.

I was worried for it to be a scam when I saw other reviews and knowing there is no cancelation button, but after their reaction throughout email I’m relieved. I liked the voice-cloning translation software itself, although it has some flaws.

Overtime my feelings changed. Me enjoying their software turned into, me worrying and being scared about it being a subscription scam, which turned into me being relieved about the whole situation because of their friendly and easy respons after my worry.

This is my experience but don’t forget to make up your own mind. I see mixed reviews about this site and don’t know how others experienced it. I don’t know if the way they reacted to me is consistent and the same with others, since I also read negative reviews which made me worry about the site at first. Always research a site before you buy from them.

15 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The worst customer service

The worst customer service, it is very difficult to remove the subscription and get your money back when they don't deliver the product.

29 mei 2024
Review zonder uitnodiging
Logo BlipCut

Antwoord van BlipCut

Hi Paulina,

Thank you for sharing your recent experience with our software. We understand the inconvenience you've encountered.

Rest assured, we fully honor our 30-day money-back guarantee, so issuing a refund is not a problem. We've escalated your case to our support team, and they will provide you with a satisfactory resolution. Please keep an eye on your email for further updates.

We are committed to providing you with the best service possible at all times. If you have any further questions or concerns, please don't hesitate to reach out to our support team via the "Feedback" button in the upper right corner of the program.

Best regards,
BlipCut Team

Beoordeeld met 5 van de 5 sterren

The best synchronisation aid there is.

This is the most effective synchronisation aid I know of. I've tried using two or three other sources, but their website is the most comprehensive and user-friendly. The voice is perfectly placed in the right spot, and the videos have been professionally converted to German so that they are suitable for viewing in a cinema.
The cost of 50 cents per two minutes is a reasonable price to pay. I would like to thank you for your excellent work. I hope that you will continue to offer such high-quality services in the future.

19 april 2024
Review zonder uitnodiging

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