Blisswood Limited Reviews 

My Mum purchased a office chair through their amazon store, during assembly i noticed hand written notes and parts in odd looking packaging inckuding the wheels being packaged in a carrier bag,

Item was returned by a prior buyer due to an important bracket not lining up correctly meaning you couldnt actually assemble the chair.

Tried returning on amazon and they were so apologetic they offered a 30% refund?

after multiple messages back and forth i am still to receive my return label because the tape we used was the wrong colour.

what company ships an item they know has been returned as it cannot be used and then gets difficult over the return absolute disgusting and shocked,

AVOID THIS SELLER!!! BED IS NOT STRONG ENOUGH FOR NORMAL SLEEP!
I bought a double ottoman bed with gas lift from Amazon.
The bed is really weak, not possible to use for long term, looks ok if you purchase for design but really inadequate for sleep, the gaslift pistons doesn't work, I let them know and they asked for a lot of proofs, when I want to return, they called me and asked pasive agresiv if I want to return, to send them the items in original package and the mattress rolled like I received, but Terms and conditions said IF POSSIBLE, who reserve the original package if in case you want to return, is normal to threw becausea bed is purchased for long term. Please avoid this seller!!! You have plenty other options.

Delivered half of the item. I then had to contact Amazon, the seller and courier. It took hours to finally get through, passed from pillar to post and then was given lie after lie, which was proven and admitted. The seller was just as useless as the courier. The half of the bed I did receive looks okay but cheaply made. Rather than fix the issue, the seller chose to cancel and not collect the half bed so leaving me with rubbish. Avoid at all costs! Overall it's been about 10 phone calls to and from the courier. 4 different excuses, twice contacting Amazon who agreed the seller is at fault and should offer a partial refund so the seller just cancelled instead and is now refusing to collect the half bed that's dumped on my property. Just save yourselves the headache and order from another company

I ordered two identical side tables from Blisswood. One arrived in double quick time and is perfect for my needs. The quality of the product is extremely good for the relatively small price paid.
I queried non receipt of the second item and was very quickly advised that tracking of the item showed that it was lost in transit and that a refund would be made and I was able to re order at my discretion once the refund was made.

The communication between Blisswood and myself was very fast

I am completely happy with the product AND the customer service and would have no hesitation in ordering from this company again

Absolutely disappointed the Order an ottoman bed.only arrived with the headboard when it clearly says in the description it included screws,slats,panels etc.Really disappointed would only like the rest of the missing items to be sent to me REALLY DISAPPOINTED

I bought a massage chair nearly 2 years ago and the chair has totally snapped in half. Besides the fact that the massager is not great at all we never really used it so wasn't a point to complain about it. But it snapping in half is terrible qaulity, I contact Blisswood and I got a 2 line message saying it's out of warranty and thank you for understanding... well I don't understand. The qaulity is terrible in this case if you think that 1 year warranty is good and you can't even say that you sorry this happened nothing... just your warranty is out. When I said well I paid 159 pounds for this chair a d I would expect it to not totally snap.. wear and tear would be normal but we don't use the chair that often that wear and tear to material is good. I got fobbed off again with here's your invoice you requested which was a one liner no detail and my address. And nothing can be done. So if nothing can be done.... please people be careful when purchasing chairs with the 1 year warranty if you would like it to last longer than that.

Customer service was not great had a fault with chair. Was told there was not one sent evidence showing there was then asked about a return and replacement one was then told I had to make sure it was all packed up in original packaging and with white tape and to be sent back at my own cost even though item was faulty. Was then offered £150 refund on the item so I could rectify the issue my self rather than have to pay £100 to send item back.

Received two sets of drawers—one yellowed and damaged, the other with yellowing gloss fronts. Both were unusable. Instead of offering proper support, this company tried to manipulate me into closing my PayPal dispute before issuing a refund, violating PayPal’s Buyer Protection Policy and consumer rights. Their approach is shady, evasive, and disrespectful. Avoid this company if you value your time and money.

Ordering was easy, delivery good and not hard to put together. Love the colour and rise function.
However I bought to sleep in due to being unable to sleep in a bed. The massage function doesn't even touch a person and the heat doesn't either so these are useless.
It doesn't recline enough to use for sleep and it's very rough material so needs a throw. The massge/heat areas are hard and stick through the material so extremely uncomfortable to try sleep on.
And seat narrow so you need to recline a little to be comfortable which makes it awkward for someone with mobility issues to get in and out off without constant reclining and rising.
So I'm back in my nice soft non electric recliner for sleep despite having trouble getting up and down as it's wider, softer and no hard bits. This chair which I was so pleased with originally (absolutely love the colour) has turned into an expensive waste of money.

Ordered wardrobe and chesterdraws from this company, both products turned up damages and the materials are so cheap its unreal. Doors not cut level so don't close, draws don't line up no matter what you do. Contacted the seller who blames assembly or basically you even though it was a friend who is a carpenter who assembled the items. They then have the cheek to offer £50 refund when over £300 was paid for these unusable items that are simply badly made with cheap materials that could be dangerous. Would avoid this company at all costs. Will be reporting to trading standards.
Update.
I bought through amazon from Blisswood-204-0889353-1531506 order number.
Remember, the person you have been emailing constantly and then called me and claimed to be amazon and that I had to remove my review from Amazon site. Would not refund the full amount only 50% unless I removed my feedback. I told you I would put reviews on all platforms and I have reported your company for unusable and dangerous items to trading standards and I have. Also for miss use of personal data under the data protection legislation for causing distress and alarm. Everyone should know the dirty and underhanded tactics Blisswood use.
Kind regards
Mark P

Great chair bought for my son as a birthday present for when he is gaming as he didn't want a proper gaming chair , with heat and massage. Think the seat could be more padded as I found it uncomfortable after an hour of sitting but both my son and I thought the heat/massage feature was good. A nice looking chair and fairly easy to assemble

Temuish reseller - I no longer trust reviews - chair wheels don’t even fit the chair - return is long winded - lots of emailing - still waiting on a reply to the last email requesting a photo of the box to be returned ( original packaging)

Great service and quick delivery! Very pleased with my purchase and the only thing I wasn’t happy with were the assemly instructions. More details should be given and explicit photos as not easy to follow! Especially on how to assemble the keyboard shelf and sliders on the desk!

I ordered an item within the given timeframe for next day delivery but my item didn’t arrive. Contacted the company and, as usual, they blamed the courier. They also seem to think it’s ok to waste customers time by having us sit around for days waiting for an item that should have been delivered within 24 hours. I would have shopped elsewhere if I had known they couldn’t keep their promise. Very poor service

Lift top coffee table.
Arrived in good time. Very pleased with my purchase.
Looks great.
Would recommend.

Great speedy service

they delivered the chair the next day as required.

A very nice surprise when the chair arrived, a very good quality, nice color, exactly what I wanted and only found double or triple prices with other retailers. Very pleased with my purchase!

Excellent value for money and very fast delivery.