No phone number to call, left an email to the address given, no response. I have no way of knowing if my order is coming or tracking it. I am thinking this is a scam site. If it isn't I would hope... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Have ordered multiple times from BLOMUSE KNIVES. Superb craftmanship. Shipping is slow, being patient, helps. Alas, all orders arrived safely. Thank you BLOMUSE
Bedrijf heeft geantwoord
Initially I had difficulty receiving the product I ordered. Yet, even with this the customer support provided by Sunny was so outstanding that it made the shipping times acceptable. The product is exc... Toon meer
Bedrijf heeft geantwoord
Customer service was very good. Kept me informed of shipment status and took care of all my concerns. Won't hesitate to buy from again!
Bedrijf heeft geantwoord
4,2
Goed
142 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They will quickly make good
I'd ordered a knife from Blomuse (from a FaceBook advert), and it arrived as promised (customs being what they are these days), and appeared fine. It opened - I didn't understand how to close - they instructed - it worked. One might expect the story to end there. However - it wouldn't open again, on any consistent basis. I explained, sent 1 picture, and got a new knife in replacement in an entirely reasonable time. I'm a happy customer.
1 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Happy Customer
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I placed an order but never received…
I placed an order but never received the product ordered. I spoke with a couple of associates about this but only got the run around. Then, I finally got a hold of "Molly" and she resolved the situation for me. I received my refund within the time frame she said. Thank you very much for taking care of this for me. I appreciate you.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Dawn
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Loved the product and the service.
Loved the product and the service.
14 oktober 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Steve
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
ITALIAN STILETTO
QUALITY OF THE PRODUCT AND PRICING! ALSO WELL ADVERTISED!
16 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Ronald
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
beautiful product
beautiful product, reasonably price. also, my email questions were answered promptly.
12 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear James
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Great Customer Service
Great Customer Service. Lightning-fast email response, smooth communication.
13 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Zareh
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Mia has always been very PATIENT with…
Mia has always been very PATIENT with me, very CLEAR, and very knowledgable. If I was anxious because shipping felt slow, then Mia assured me to trust the system. When I was feeling impatient, she taught patience. She explained the shipping process and tracking process. I relaxed. She was helpful two to three times. She is a very good employee.
12 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Erik
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Cheap Products & Terrible Service
Very Cheap products, skip this company. They take SEVERAL months to deliver the item and when OR IF it ever arrives, it is NOT what you ordered, not even close. I paid for expedited delivery twice and it didn't speed up the delivery at all. Terrible customer service, they say be patient.
10 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Kenneth
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Responsive
Customer service is very responsive to your needs
10 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Brad
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
The employees were very helpfull
The employees wre very helpfull, informative and quick with responses to my questions.
11 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Tony
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Although I didn’t receive my product…
Although I didn’t receive my product that I ordered, not the fault of the company, they still offered me a full refund for the item. Their customer service was great to work with.
4 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Carmen B
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best reg
Excellent service and great quality
Excellent service and great quality. I recommend them 100%.
5 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Osbel
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Customer service communication is…
Customer service communication is ok!….shipment updates and information is horrible!
5 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Me Myself
We sincerely apologize for the extended period of inactivity in your tracking information. We understand the anxiety and inconvenience this may cause, and we take your order status very seriously.
Due to the multiple carriers involved in cross-border shipping, there may be a brief information lag during package transfer or customs clearance. Please be assured that we have initiated internal follow-up procedures to assist you in contacting the shipping company to verify your package's current status.
If it is convenient for you, please contact us via the email address below, and we will prioritize your response.
Customer Service Email: olivia@clientcare2025.com
We promise to continue tracking your package until it is delivered. We hope you will appreciate our dedication and commitment.
Wish you all the best!
Best regards
Olivia
Even though it took 4 weeks to get my…
Even though it took 4 weeks to get my knife, I am very pleased with how it looks and performs.
Very nicely made and I will carry it with me everywhere.
Thanks, Blomuse, for coming through with a fine product.
Moses Reyes
Apopka, Florida
5 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Moses
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
MOLLY
Molly was so supportive when I was worried that my order was taking too long. I received my order and am thrilled with it.
5 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Debi
Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Well Molly made me feel better
Well Molly made me feel better, telling me that I will like yahs product
And I do like the knife
I got the Gentleman knife 🔪 a few days ago
I really love the Italian switchblade
So thanks to everyone especially Molly! 😊!
27 oktober 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear William
Thank you very much for your high regard for Molly and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Molly, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
To be honest it started off as an…
To be honest it started off as an inquiry as to unrecieved orders. upon correspondence with Molly, who was very helpful, and kind I might add the problem was resolved, and I recieved my oders within a few days.
I was very pleased with my products.
Thank you all.
1 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear John
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Professional and friendly
There was a misunderstanding concerning shipping. Molly clarified the situation for me and frequently updated me throughout the whole process. Despite the time difference she was very accessible and always ready to help.I am happy with my purchase and the customer service was wonderful professional and friendly. I will buy again.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Ernest
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Although the product was lost during…
Although the product was lost during shipment and there wasn’t any left in stock. I asked for a full refund and was given one. Plus a discount towards another product purchase. Disappointed that I was not able to get what I ordered properly delivered. I am happy with the easy refund process.
31 juli 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Debra
Thank you very much for your positive feedback on our refund process.
We always adhere to efficient and transparent refund procedures to ensure every customer enjoys smooth and convenient after-sales service. Knowing that you are satisfied with the refund process is the highest recognition of our service.
💼 We will continue to optimize our refund and after-sales processes to ensure peace of mind for you and all our customers.
Thank you again for your support and trust, and wish you a happy life!
Best regards
Olivia
order lost in the mail
order was lost in the mail system and they promptly refunded my money upon my request!!
29 oktober 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear leisa
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
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