No phone number to call, left an email to the address given, no response. I have no way of knowing if my order is coming or tracking it. I am thinking this is a scam site. If it isn't I would hope... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Have ordered multiple times from BLOMUSE KNIVES. Superb craftmanship. Shipping is slow, being patient, helps. Alas, all orders arrived safely. Thank you BLOMUSE
Bedrijf heeft geantwoord
Initially I had difficulty receiving the product I ordered. Yet, even with this the customer support provided by Sunny was so outstanding that it made the shipping times acceptable. The product is exc... Toon meer
Bedrijf heeft geantwoord
Customer service was very good. Kept me informed of shipment status and took care of all my concerns. Won't hesitate to buy from again!
Bedrijf heeft geantwoord
4,2
Goed
142 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The product I ordered was not what I…
The product I ordered was not what I received. The response to fix the issue was prompt. I was offered several options to fix the issue.
19 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Dwayne
Thank you for taking the time to leave a review.
Customer satisfaction is always at the core of our service. To address the shortcomings you mentioned, we will continue to improve our product quality and service details, striving to provide you and other customers with an experience that better meets your expectations.
If you have any specific suggestions, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Thank you for your understanding and understanding. We look forward to providing you with even more satisfying service in the future.
Best regards
Olivia
DO NOT ORDER FROM THIS COMPANY!!!
If I could give them zero stars I would. DO NOT ORDER FROM THIS COMPANY!!! We have been waiting on our order for nearly 2 MONTHS!!! They refuse to give me a refund because they swear my purchase has shipped, but there has been NO CHANGE in the shipping/tracking # they provided. They are a SCAM and the worst company I have ever purchased from, I will NEVER DO IT AGAIN!!!!
14 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Angela
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
not get the ordelightsr that i wanted
not get the order that i wanted
12 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear brian
Thank you for taking the time to leave a review.
Customer satisfaction is always at the core of our service. To address the shortcomings you mentioned, we will continue to improve our product quality and service details, striving to provide you and other customers with an experience that better meets your expectations.
If you have any specific suggestions, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Thank you for your understanding and understanding. We look forward to providing you with even more satisfying service in the future.
Best regards
Olivia
HUGE RED FLAG EVERYONE…..
HUGE RED FLAG EVERYONE…..
Here’s a truth review……
Worst customer experience I’ve ever had. First the product was extremely late. No lights up for Christmas this year. Second the product no where near matched what was described. Cheapest in product functionally light system that’s out there. They refuse to give me the full money back guarantee because it’s all handled through a third party that charges a ton to try to return.” We don’t provide shipping label, so therefore we can’t return”. Load of B.S. So in the long run, I got 30% refund, that’ll take who knows how long to get back and get to keep this garbage light string. Great thing to have happen on Christmas Day…..Yeah me. You’ve been warned. Beware…!!!
25 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Nate
We sincerely regret that this purchase did not meet your expectations.
We understand that each customer's usage situation is different, and we always strive to make the return process as simple and user-friendly as possible while protecting consumer rights.
If you still require assistance with your order or further clarification, please feel free to contact us at the following email address, and we will provide one-on-one follow-up:
Customer Service Email: olivia@clientcare2025.com
We sincerely appreciate your understanding and patience, and we look forward to providing you with a more enjoyable and smooth shopping experience in the future.
Best regards
Olivia
Response received
Although the waiting time for information, and to receive my product, they have replied quickly. I wish more information was provided early on, I do appreciate their effort
3 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear customer,
We are deeply sorry for the difficulties you encountered during after-sales communication.
I have already replied in the email to handle your issue
We understand that submitting repeated information wastes time and causes unnecessary inconvenience.
We are currently working to optimize our customer service process.
Thank you for your understanding and continued support. We will continue to optimize our service process and enhance your communication experience.
Best regards
Olivia
Ordered lights for Christmas in early…
Ordered lights for Christmas in early November still have not received it every time I email asking about my package they come out with some lame excuse and say thank you for being understanding and patient. I’m not patient and I’m not understanding. I want my package or my money back this is the worst delivery service place I’ve ever encountered Almost 2 months now.
23 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear johnnie
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
While my order was not 100%
While my order was not 100%, communication to make it right was. Thank you! We enjoyed, nevertheless!
31 oktober 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Mickaël
Thank you very much for your recognition of our customer service team, especially for your patience and professionalism in handling your order.
We firmly believe that meticulous service ensures a secure and enjoyable shopping experience.
We will pass on your feedback to the relevant staff, as it is a great encouragement to our team.
We look forward to continuing to provide you with thoughtful and considerate service in the future! We wish you a happy life!
Best regards
Olivia
Id go lower but its not able to
Id go lower but its not able to. I ordered Christmas lights in early November, i have yet to receive them. Getting a response from customer service was a nightmare task, when they finally did respond, the response was less than adequate. The tracking number provided was false once it supposedly made it to the US and switched over to USPS. There was no updated tracking number just an unconfirmed delay and then I was told it was lost in shipment and it would take another 10 to 12 days for them to send me a new one which at that point would put me at damn near Christmas Eve for something I ordered to be here before December even started so yeah, not very fond of them or the way they operate so I requested a refund at this point. I’ll just have to go buy some in the store, but I will never shop here again, and I strongly urge all of you reading this to not Shop here either.
10 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Patrick
We sincerely apologize for the extended period of inactivity in your tracking information. We understand the anxiety and inconvenience this may cause, and we take your order status very seriously.
Due to logistics issues with the carrier, the package could not be delivered. We will assess this carrier and may cooperate with a more reliable one in the future to achieve faster and safer delivery to the recipient
Your order was refunded immediately
If you have any other suggestions, you can contact us through the following email address
Customer Service Email: olivia@clientcare2025.com
Wish you all the best!
Best regards
Olivia
This is what good customer service is all about.... Thanks Mia.
Placed an order had an issue with one of the items. I reached out by email. Mia contacted me back right away wanted to know how she could help. I explained the issue I was having with the item. She explained not to worry she would have a new item sent out right away without any hassel or escalation. Thank You Mia this is what good customer service looks like.
4 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Greg
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I didn't receive my order
I didn't receive my order, please refund my money.
6 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Matt
We sincerely apologize for the extended period of inactivity in your tracking information. We understand the anxiety and inconvenience this may cause, and we take your order status very seriously.
Due to the multiple carriers involved in cross-border shipping, there may be a brief information lag during package transfer or customs clearance. Please be assured that we have initiated internal follow-up procedures to assist you in contacting the shipping company to verify your package's current status.
If it is convenient for you, please contact us via the email address below, and we will prioritize your response.
Customer Service Email: olivia@clientcare2025.com
We promise to continue tracking your package until it is delivered. We hope you will appreciate our dedication and commitment.
Wish you all the best!
Best regards
Olivia
Antwoord van Blomuse
Dear Brenda
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Wrong items sent but customer service…
Wrong items sent but customer service was awesome and took care of me.
2 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear sawooten
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Molly did a fantastic job with my…
Molly did a fantastic job with my problèm. She was quick to support the issue. Thank you.
30 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Chuck
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Order received within 3 weeks
Order received within 3 weeks, a little longer then they advertised it would ,but the quality of product was excellent ,worth the wait and expense , customer service was excellent , Molly informed me that I was ordering from over seas which I did not know and requested I be patient with them and assured me my order would arrive ,which it did and I even placed more orders because I was so satisfied with quality of product and customer service
27 oktober 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear vinny
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Great company great product and…great customer service
Great company great product and excellent customer service communication was next level 5stars
28 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Mel
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
The customer service was good
The customer service was good. I got what i asked for.
27 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Aracely
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Christmas lights
I ordered the Christmas lights, buy 5 get 5 free, the lights are very pretty, but each light strand, has to be PLUGGED in a USB port connection, that doesn't come with the lights and they do NOT connect together. SO, we have to buy 10 USB ports and 10 extensions cords and have 10 outside plug ins to plug the lights into. Not very good for outside lights. There is a app that you can download that I hope I can run all the lights at the same time from but won't know until I get all the lights put up at the house. I have ordered USB ports and I'm waiting for them to come in. AND the lights are not self sticky, so we have to buy extra things to get them to stay in place.
22 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Donna
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Good company and good assortment of…
Good company and good assortment of products to choose from and nice customer service.
20 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear David
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Top Notch
Love the products I got in the mail. They will make wonderful Christmas gifts! I'm grateful for the kind and patient manner of the customer service agent that assisted me. I will be buying from this company again someday.
11 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Jozipo
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great customer service
Molly was of great help with an issue with my order. She stayed respectful and helpful the whole time. I received a completely different item than what I ordered but she was helpful in getting things solved for me. I ended up keeping the item and getting a partial refund instead of returning the item.
6 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Jen
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
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