No phone number to call, left an email to the address given, no response. I have no way of knowing if my order is coming or tracking it. I am thinking this is a scam site. If it isn't I would hope... Toon meer
Bedrijf heeft geantwoord
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Have ordered multiple times from BLOMUSE KNIVES. Superb craftmanship. Shipping is slow, being patient, helps. Alas, all orders arrived safely. Thank you BLOMUSE
Bedrijf heeft geantwoord
Initially I had difficulty receiving the product I ordered. Yet, even with this the customer support provided by Sunny was so outstanding that it made the shipping times acceptable. The product is exc... Toon meer
Bedrijf heeft geantwoord
Customer service was very good. Kept me informed of shipment status and took care of all my concerns. Won't hesitate to buy from again!
Bedrijf heeft geantwoord
4,2
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Excellent products
Excellent products, Excellent Excellent customer service. I've bought several knives from this company for my grandsons collection and as gifts. I am ordering more.
30 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear M. Houser
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I have tried to order thier switch…
I have tried to order thier switch blade knife and paid twice second time my fault should have dispute the charges but really wanted the knife for a Christmas presents. They got their money I got nothing
10 september 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Herman
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Second time ordering from Blomuse.
I have ordered merchandise from Blomuse twice. They came through with a fine product each time. It is especially nice that they have good customer service and communication.
26 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear ZapperKat
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Customer Support
Customer service was exceptional. The item I received was not what I ordered but the person who responded to my inquiries was very polite and professional.
23 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear James
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
I have had the best customer service
I have had the best customer service! Due to an order issue I was offered a coupon for another purchase. This coupon arrived very quickly and all is well. What a fabulous company to order from. Thank you so much Sunny!
21 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear Linda
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
It's the great customer service I am…
It's the great customer service I am getting
21 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear dianne
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I ordered and PAID for an Italian made…
I ordered and PAID for an Italian made stiletto back in Mid December ( For a Christmas gift) it’s now mid January and I’m yet to receive it !!!!! WHERE IS it ????
17 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
DearJohn
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
The way they communicate with you…
The way they communicate with you updates and on personal level chat to reassure you your product is being worked on or on its way. Definitely will buy more products in the near future...thanks again to customer support.!
14 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear Dan Schurba
We are delighted to learn that you are satisfied with our products and services and are willing to repurchase. This is the greatest recognition and encouragement for us, and it is also the driving force behind our continuous pursuit of quality and an optimized customer experience.
🛍️ We will continue to launch more high-quality new products, uphold our consistent high standards, and serve every customer with dedication. We look forward to bringing you more satisfying shopping experiences.
We welcome your return visit at any time. If you have any questions or suggestions, please contact us.
Thank you again for your trust and support. We look forward to seeing you again!
Best regards
Olivia
I ordered a Knife at the beginning of…
I ordered a Knife at the beginning of Nov. and its been 2 months and i haven't received my order. i even paid extra for quick shipping. When i ask for a refund, they say "Be Patience" This is such bullshit customer service and i can't express how angry i am. Be ready to not get your product either
12 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear Jeff Braverman
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Great experience !
I contacted costumer service and Mia was such a sweetheart. After resolving my dilemma, I can truly said how satisfied I am with the product. Mia was understanding and very helpful.
9 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear Damariz
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great customer service
Well I wasn’t happy with the product but the representative Charlotte was a great help!
7 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear Teresa
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
A+ customer service.
At first I was a little disappointed with how long it took to receive the product and the product not being what I expected. But, after sending an email, they responded quickly and gave me a solution that was satisfactory. Customer service was A+
7 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear Chris
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Placed order in early December and I…
Placed order in early December and I paid for vip shipping fee. Still waiting for the order. Complete rubbish. I will not be purchasing from this seller. Bad customer service.
9 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Michae
We have verified that your order is currently in transit. Due to a delay in shipping information, you may not be able to obtain the latest updates. To provide you with more detailed order information and follow-up, please contact us via the following methods:
📩 olivia@clientcare2025.com
Our customer service will confirm the status of your package as soon as possible and ensure smooth delivery.
Thank you for your patience and understanding.
Best regards
Olivia
I purchased the strip LED lights
I purchased the strip led lights, the strands didnt work after the second day, and i had to adjust the lighting in the app so the correct colors would appear when selected. The ad promoted 'customization', but its only for pre-set settings to choose from in the app. The lights wouldnt respond after day 2, and only 1/4 of the strand would light up. The customer service offered to replace them.
22 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Stephanie
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Hassle-free replacement when order was…
Hassle-free replacement when order was not as described.
2 januari 2026
Review zonder uitnodiging
Antwoord van Blomuse
Dear Mike
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
These knives are great and very…
These knives are great and very affordable,good quality and fun to manipulate in your hand.highly recommend biomuse and their service reps,I will use this company again in the near future.
5 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Joseph
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
I was dissapointed on my order I tryed…
I was dissapointed on my order i tryed to purchse never delivered on time for Christmas n never reieved it but I was able to contact ur Co. And they were able return me a refund.
20 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Eddie
We will continue to strive to improve our service quality and strive to provide you and all our customers with a more considerate and smooth shopping experience.
If you have any suggestions or need assistance, please feel free to contact us at the following email address:
📧 Customer Service Email: olivia@clientcare2025.com
We look forward to providing you with a more satisfactory service experience in the future. We wish you a happy life!
Best regards
Olivia
Sunny was amazing
Sunny was amazing! Made me feel comfortable during the whole exchange. I was unable to get into the Track17. Sunny took a screen shot to show me where my package was in it's journey. I appreciate all the assistance Sunny was able to provide! Thank you Sunny, for making this purchase a dream.
17 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Kristen
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
Ordered led lights for home
Ordered led lights for home. Order THEY say held up in Illinois. Never received product, emailed and got 2 responses. They BLOCKED any further contact. NEVER RECEIVED ITEM. They are SHAM OUTFIT. DO NOT BUY FROM THEM
12 november 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Ray
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
It’s like jewelry.
First, the knife is made extremely well made.All edges are smoothly finished so there are no sharp edges(except the blade itself which is VERY sharp). I had trouble figuring out how to close the blade, so I sent a reply to their email. They replied immediately (on a Sunday, no less) with a video (I had figured it out by then). I have bought things on Facebook before with less than satisfactory results, not so here. This knife is like jewelry. I’m very pleased.
28 december 2025
Review zonder uitnodiging
Antwoord van Blomuse
Dear Jerry
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
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