Terrible service - ordered flowers for my brother in laws funeral and delayed delivery 3 times. Flowers didn't make it to the funeral and didn't get delivered to the house until a week later. The flo... Toon meer
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I wish I could give zero stars but this system won't let me. Everything went wrong with this order. An issue in the online system allowed for an incorrect digit of an address to be changed to an ad... Toon meer
I would love to rate bloomex a zero. I spent 83 dollars on a love laughter bouquet and it looked more like a ugly sad bouquet, I was truly embrassed that my dear friend who just had spine surgery... Toon meer
Delivery was a day later than originally set. The help icon was useless. I wanted to change the wording on the card and they just couldnt get it right. When I called to a live agent, they assured me... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Bloomex Canada Flowers - Save 50% over Local Florists. Send Flowers Online - Same Day Flower Delivery. Order Flowers Online and Discount Flowers Bloomex.ca
Contactgegevens
Capella Court 9, K2E 8A7, Ottawa, Canada
- bloomex.ca
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They are a scam therefore avoid from ordering.
They are a scam therefore avoid from using. We ordered flowers for mothers day and they did not deliver what we ordered. Instead they sent a few flowers (felt they picked them from an open field) and not near to the value we paid for. When I called their excuse was that they ran out of the flowers we ordered and delivered something else without even asking. I asked them for a refund and they refused to do so. We are taking them to the small claims.
My girlfriend ordered flowers from this…
My girlfriend ordered flowers from this shady company last week to be delivered on Sunday for her sister’s birthday. It was a special birthday because it was her 40th. Bloomex accepted the order and charged my girlfriend after she selected the date to be on a Sunday. TODAY. Sunday, they texted her saying that’s the route doesn’t go on my girlfriend’s sister direction, so the flowers would be delivered on TUESDAY!! After my girlfriend told them she wanted a refund, they refused and stopped communication. My girlfriend will report them to the business bureau and we will flood the internet with bad reviews, plus will tell all our friends and family to pass along. DO NOT do business with BLOOMEX, they are thieves. Read ALL the terrible reviews this company has before making an order.
These thieves stole $60 from me
These thieves stole $60 from me, when I put an order to be delivered for my sister today Sunday for her 40th birthday. They took the order, I payed, and then today they sent me an email saying that’s it’s too bad, but they’ll deliver on Tuesday because they don’t deliver on Sundays to her area. I wrote them and asked for a refund and they said NO. I am sorry I never read the reviews before. These people are criminals that make their money scamming customers. Their reviews are terrible all across the board. Do yourself a favor and skip these thieves. I will be reporting them to the appropriate organization. WORST business ever!
⭐️ 1 out of 5 Stars
⭐️ 1 out of 5 Stars: Unacceptable Service and Disrespectful Customer Care During a Funeral
Do not trust Bloomex for important life events, especially funerals. I ordered arrangements to be delivered on May 21st, and the experience was incredibly stressful and disappointing.
First, one of the arrangements arrived late, after the visitation service had already started, forcing me to spend time on the phone tracking it down while guests were arriving.
Second, and worst of all, I paid $256 for a "supersize" red and white wreath. What they actually delivered was a yellow and white wreath—a product that isn't even listed on their website. To make matters worse, they completely forgot to attach the card to the wreath, leaving no message for the family.
When I called them on May 23rd to complain about receiving the entirely wrong product, their customer service was shockingly dismissive. They hid behind a strict "24-hour notification policy" and insultingly offered me a $20 future store credit. Why would I ever want to spend money with them again? I demanded a full refund because they contractually failed to provide what I ordered, but they refused.
Bloomex takes advantage of people during vulnerable times, delivers whatever they feel like, and then uses fine-print policies to deny accountability. Avoid this company at all costs.
Absolutely disgusting company
Absolutely disgusting company. I bought my mom a large beautiful bouquet. They sent her dying roses and the bouquet was nothing like what I ordered. They sent her a dying bouquet of ugly roses and other flowers. The size of this ugly bouquet was half the size of the one I purchased. They argued with me, and made me feel like I was wrong despite sending them a picture of the ugly bouquet and the actual one purchased. I could have bought a better bouquet at Wal-Mart!!!! They have the nerve to give me a store credit instead of just sending the bouquet I purchased. I told them to keep their damn store credit. Like I said I could have went to Wal-Mart and bought a better one like I want to order from them again!
The worst online flower purchase ever!!!!!
The worst online flower purchase ever****
Purchased a Mothers Day arrangement for Mother’s Day and paid extra for “fast” delivery. FedEx label stated deliver May 10…Mother’s Day was May 12th…package arrived May 15th. One flower was broken and many had brown edges. After phoning Cust Service, they said a full refund would be issued (and to email). They said no refund..only a $20 credit after they said there would be a full refund. Bad product and worse service. This company is a rip-off.
If I could give a zero I would
If I could give a zero I would. Absolutely horrible experience. I ordered a bouquet for next day delivery, paid online then was told it could not be delivered for several days! I requested a cancellation - much back and forth; finally sent confirmation it was cancelled. However my credit card was still charged. More time spent trying to connect with customer service. Then told a refund request would take several hours to confirm then several days then a week. I would NOT recommend this company.
Terrible quality, over-priced, horrible customer service - DO NOT BUY!
I had a VERY disappointing experience with Bloomex. The flowers I received looked nothing like what I ordered online. The arrangement was completely different in style, size, and overall presentation.
Worse, the flowers delivered were visibly old and low quality—some were already wilting and looked like they had been sitting around for days. This was especially embarrassing as they were meant to be a gift.
When you order flowers, you expect them to match what’s advertised and to be fresh. Unfortunately, Bloomex failed on both counts. For the price paid, the service and product quality were unacceptable.
I would NOT recommend ordering from them and will not be using their service again.
J'ai mis une étoile sinon la page…
J'ai mis une étoile sinon la page écrire mon avis ne parais pas mais ils en mérite aucune
j'ai essayer de me faire remboursé sur le chat personne ne te répond
j'ai acheter un bouquet pour une funérailles j'ai toute
écris sur le chat avec la jeune fille ,mais rien ne sais passé comme il le faut
il devais livré samedi matin max 10heure s église et finalement j'ai appris qu'ils avaient livré le vendredi soir a 5 heures j'avais expliquer que l'église n'était pas ouverte a pars samedi matin 10 heures
j'en reviens pas aucun service ne prenez jamais ce cet
compagnie BLOOMEX
I've had two separate orders of dead flowers
I've had two separate orders, one order was 130.00 the other closer to 160.00 BOTH orders arrived CRAMMED in a box. Crushed, wilted some dead others broken off because of being crammed in a box FFS!!! One order for Mothers Day, the other for my Moms 94th birthday. So two completely separate orders both arrived with GARBAGE flowers. The white paddles on the second order were black and shrivelled... I've been waiting for over a week for a response to my first complaint on mothers day. Today is the 20th and the cowards still haven't responded...
NEVER ORDER FROM BLOOMEX. THEY DON'T GIVE 2 F'S ABOUT YOU... JUST GIVE US YOUR MONEY AND YOU GET WHAT YOU GET!!!
I placed a order last Thurday to be…
I placed a order last Thurday to be delivered on Saturday paid extra delivery for it to arrive before noon .at 10 am I got a email saying it wouldn't be delivered until Wednesday that's today .still not arrived I emailed them and was told it was still in packaging customer service just says the same thing no real attempt to compensate me for the delivery
Terrible service and product.
Terrible service and product.
My daughter ordered flowers for Mothers Day, arriving 4 days late and already browning & not even the same arrangement she ordered.
They make whatever they decide on.
I see better flowers in our local grocery store.
This company should be ashamed of themselves.
My daughter ordered me flowers for…
My daughter ordered me flowers for Mother's Day. She ordered a beautiful arrangement of roses, lilies and some other lovely blooms. Paid extra for delivery on the day. Two days after the promised date of delivery I received a basket of 3 kalanchoes instead of the arrangement ordered. A much cheaper item than she paid for. They will not refund her money and say she can have a credit but they would make her pay delivery fee...again!
Absolutely one of the worst customer…
Absolutely one of the worst customer service experiences I have ever encountered!
I ordered flowers to be delivered to my mother for mother's Day. They were to be delivered on the Sunday, and didn't show up. My parents were only visiting at the house. I had the flowers delivered to for the weekend so I contacted bloomex and requested them not to be delivered to that address as there would be nobody there to accept them. I requested a refund as they were not delivering the flowers on time and also sent me an email saying the flowers I requested and paid for were not available so they would send a different bouquet. To me, that's not acceptable. They said they could not refund my money and would be delivering the flowers anyway.
The flowers showed up to the house but not till Wednesday. There was no knock at the door when the flowers were delivered. They were left at the door. The flowers were an extremely small bouquet of only a few Flowers (not $90 worth). A fraction of the amount I got when I ordered from a local florist. Don't ever use this company. It's an absolute waste of time and money!
Fyi, they did ghost my requests and messages after the my request for a refund.
Order a nice bouquet from picture but…
Order a nice bouquet from picture but got flowers probable from a backyard. I will never ordered from them again They refunded only $19.99 from $93
NOT DELIVERED BUT STILL HAVE TO PAY
I placed an order for a mothers day delivery on Friday May 8. I was told it would be delivered by Tuesday May 12 at the latest (after mothers day) - I received a message that it was cancelled due to being damaged during transit. They claim to have resent and that it would be delivered by Friday May 15 - nothing - I called for a refund and they explained that they cannot refund as it was already sent - although NOT delivered = and the account comments clearly state CANCELLED! last time I use this company
Ordered flowers for my mom 2 days…
Ordered flowers for my mom 2 days before Mother’s Day, they guaranteed delivery on Mothers Day. 4 days after Mother’s Day, still no delivery…can’t call, they keep hanging up, and they don’t respond to emails. They put the address on the inside of the box, so purolator couldn’t see the address. They were dead upon arrival, and the flowers were definitely not $100 worth. No refund. Don’t respond. Garbage company, should go out of business!
If I could give a 0 star review I would.
My experience with this site will be my last. I ordered flowers for mothers day over a week before the date, to arrive a day before. They never arrived. I contacted customer service (what an ordeal) finally they told me delays would have them arriving a day or to late, no offer of a discount or refund of any kind. It is now a whole week after mothers day, multiple attempts at dealing with customer service and absolutely nothing. If I could give a 0 star review I would.
-3 stars STAY AWAY
1 star is generous, should be a -3. Website promises delivery by X date and then order is still 2+ days late. On top of that, what arrives is NOTHING like what you ordered (think 1 flower instead of a bouquet). They ignore your attempts to contact them and then refuse to refund you. Total scam business, go somewhere else!!!!
Ordered for one or two day delivery
Ordered for one or two day delivery. Arrived 6 days later not looking at all like what was shown.
Customer service ceased communication and offered no resolution.
Heartbreakingly lost nearly $100 in this transaction.
This company should not be allowed to exist.
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