My health assessment specialist (Mahrukh) was knowledgeable and professional and throughout the assessment offered a succinct explanation of what was going on and how it tied in with the overall ‘pict... Toon meer
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Really positive and professional experience with Jill at BlueCrest. Explained everything really well and detailed, answered all my question and made the experience very nice and professional. Definite... Toon meer
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I had a great health check up today with Eva - she was absolutely excellent and talked me through everything that was going on, what was going to be tested and what was available to me as optionals on... Toon meer
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Used Ruth prior to my appointment, she helped with me my account needs and sorted it swiftly. Really helpful and went above and beyond. Attitude like this makes the small differences. Quick servic... Toon meer
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Bedrijfsgegevens
Over Bluecrest Wellness
Geschreven door het bedrijf
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Contactgegevens
5-9 Liverpool Gardens, BN11 1RY, Worthing, Verenigd Koninkrijk
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
4,7
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Heeft 98% van zijn negatieve reviews beantwoord
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Jenny made the process super easy and…
Jenny made the process super easy and smooth. She was very chatty and kind which put me at ease when getting my bloods done
7 april 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We’re really pleased to hear that Jenny made the process feel so easy and smooth for you.
It’s wonderful to know that their kind and chatty approach helped put you at ease during the blood test. We’ll be sure to pass on your lovely comments to Jenny, as they will mean a great deal.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Great experience recently with Health…
Great experience recently with Health Assessment Specialist Simon at Hartsfield Manor…. very professional, calm, human and knowledgeable.
Please pass my thanks onto him!
6 april 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you so much for taking the time to share your lovely experience. We’re delighted to hear that you had such a great assessment with our Health Assessment Specialist, Simon at Hartsfield Manor.
It’s wonderful to know that you found them professional, calm, approachable and knowledgeable. We’ll be very happy to pass your thanks on to Simon, as feedback like this is always greatly appreciated.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Excellent professional service offered…
Excellent professional service offered by Ms Rea.
9 februari 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to leave your delightful review. We’re delighted to hear that you received an excellent and professional service from Rea.
We’ll be sure to pass on your kind feedback, as it will be very much appreciated.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Completely incapable of delivering a service
I booked an appointment about 4 months ahead of time via Vitality. They have now cancelled my appointment at least 4 times. Always on the day of the appointment so if it's at 9am you get zero notice. Incredibly disruptive as most people will have arranged their day around the appointment. Now that this has happened so many times its clear the explanations given are total nonsense.
6 april 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback. I am very sorry to hear how disruptive this experience has been, and I completely understand how frustrating it must feel to have appointments cancelled on the day after arranging your schedule around them.
We have tried to contact you to apologise and explain the situation in more detail, but unfortunately we have not been able to reach you so far.
I can confirm that the cancellation was due to staff sickness. While these situations are unpredictable and outside of our control, we fully recognise the inconvenience they cause, particularly when they occur on the day of the appointment, and we sincerely apologise for this repeated disruption.
I can also see on your account that, following your request, your assessment has now been cancelled permanently and a full refund has been issued.
We are very sorry that this has been your experience and appreciate you taking the time to raise your concerns. If you would like to speak with us directly at any point, our Customer Service Advisors are always available to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Thank you Vicky
I would like to thank Vicky for the professional Wellness Assessment she under took 3rd April at the Holiday Inn Ellesmereport.
2 april 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We’re really pleased to hear that you had such a positive experience at your Wellness Assessment on 3rd April at the Holiday Inn Ellesmere Port.
It’s wonderful to know that Vicky provided a professional service, and we’ll be sure to pass on your thanks, as they will be very happy to hear it.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Eva was excellent
Eva was excellent, very welcoming and explained everything in detail to help me understand what's happening. Great appointment when there, lots of kit and could upgrade package on the day. Fairly pricey for extras but a trusted brand so happy to pay.
The booking process was frustrating and could be improved as I'd originally booked the cheaper package, then wanted to upgrade but had to call to upgrade but keep the original booking and I received a you did not attend email and also it's been added as an appointment to my Vitality account so it looks like I've had 2 appointments this year!! Not ideal. Haven't downgraded on stars as I think the overall experience from the appointment to the results on my phone and booklet arriving by post was excellent.
Parking at the venue (Village Bournemouth) was very confusing and I had to check with a receptionist about their free parking as it wasn't clear what to do with signs everywhere saying you will get a fine if you park there and not at the hotel.
11 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to leave such detailed feedback.
We’re really pleased to hear that Eva made your appointment welcoming and informative, and that you were happy with the assessment, results and printed booklet. We’ll be sure to pass your kind comments on.
I’m sorry to hear about the frustration caused when upgrading your package and the resulting booking notifications, including the duplicate appointment showing on your Vitality account. This isn’t ideal, and we’ve shared your feedback with our booking and IT teams to improve this process.
We also apologise for the confusion around parking at the Village Hotel in Bournemouth. We understand how unclear signage can be stressful, and we’ll raise this with the venue and our Events Team to improve guidance for future customers.
Thank you again for your thoughtful feedback and for recognising the overall quality of the service. If you need any support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Horrible
Horrible, these people are pure criminals.
I booked a full body MOT for my wife, we scheduled a session to accommodate my wife’s busy schedule as she is daily rate employee. If she does not work she does not get paid.
Few hrs before our scheduled appointment they send an email and message saying we are rescheduling this appointment because they are short of staff we requested for refund and it’s been over 8 days and no refund and on top of this they are claiming that we missed their scheduled appointment.
Criminal, we spend £319/- it’s hard earned money to be looted by these thieves.
24 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your experience. I attempted to contact you earlier today but was unfortunately unable to reach you.
I am very sorry for the experience you have had, as this is not the standard of service we aim to provide. Unfortunately, your assessment had to be rescheduled due to unexpected staffing issues. While situations like this are sometimes unavoidable, we fully recognise the inconvenience this causes and sincerely apologise for the disruption.
I have reviewed your account and can confirm that a full refund has now been processed and should be showing in your account. If there are any issues with this, please let us know straight away so we can investigate.
I would also like to explain that the email you received confirming a missed appointment was an automated system message. This is triggered when the scheduled appointment time passes without the assessment being marked as attended. We understand that in the circumstances this message may have caused further frustration, and we apologise for this. Your feedback has been noted and will be used to help us improve our communications moving forward.
If you have any further questions or require additional support, please do not hesitate to contact our Customer Service Advisors on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Second time having a Bluecrest medical
Second time having a Bluecrest medical, second time having a fantastic experience.
Highly recommended- Jill the screening clinician was fantastic.
1 april 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review.
We’re delighted to hear that your second Bluecrest health assessment was another fantastic experience.
It’s wonderful to know that Jill provided such excellent care during your screening. We’ll be sure to pass on your kind comments, as they’ll mean a lot. Thank you again for your recommendation.
If you ever have any questions or need further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Dan was great
Dan was great, made us both feel very comfortable, allowed us to do the assessment at the same time which was nice, he was very informative and good to chat with.
1 april 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your lovely review.
We’re really pleased to hear that Dan made you both feel comfortable and that being able to complete the assessment together added to your experience.
It’s great to know that Dan was informative and easy to chat with, helping make the appointment both relaxed and engaging. We’ll be sure to pass on your kind comments, as they will be very much appreciated.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Myself and my wife booked a complete health check…
Myself and my wife booked a complete health check today with bluecrest and the clinician Jonathan s was absolutely brilliant. He was kind and courteous to both of us. Jonathan maintained a friendly and professional approach as he took us through the tests, explaining what each test contained and what to expect. On this experience alone we will be using bluecrest from now on.
1 april 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you so much for taking the time to share your delightful review. We are delighted to hear that both you and your wife had such a positive experience at your recent health check.
It is wonderful to know that Jonathan looked after you both so well and provided a kind, courteous and professional service throughout the assessment. We are really pleased that the clear explanations and friendly approach helped make the experience reassuring, and we will be sure to pass on your lovely comments to Jonathan.
We truly appreciate your trust in Bluecrest and are delighted to hear that you plan to continue using our services.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Great service
We have been going to Blue Crest Wellness health screening for many years, we have found them to be helpful and informative, our recent test was carried out by Rea, who was exceptional in every way possible, she explained everything very well, engaging and any questions answered in detail. We have just applied for the healthcare subscription with a great discount, half year test and already booked for next year and paying monthly. The results giving previous tests and show trends is invaluable to keep an eye on how your health is improving (or not!!) Keep up the great work.
23 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you so much for taking the time to share your lovely review. We are delighted to hear that you have been attending Bluecrest Wellness for many years and continue to find the service helpful and informative.
It is wonderful to know that your recent assessment with Rea was such a positive experience. Your comments about how well they explained everything, how engaging they were, and how thoroughly they answered your questions are greatly appreciated. We will make sure your kind words are passed on, as they will be very happy to hear them.
We are also pleased that you have joined our healthcare subscription and have already booked your mid‑year and next year’s assessments. Having access to your health trends over time is incredibly valuable, and we are glad you find this insight helpful for keeping track of your wellbeing.
Thank you again for your continued trust and your lovely encouragement. We truly appreciate your support.
If you ever have any questions or need any further assistance, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Paid £287 for a full assessment - less than half refund
Paid £287 for a full assessment. Booking process is an absolute pain as it fails and if it fails mid booking your slot is held without being able to go back. Eventually booked an appointment for 7pm, did all the stuff, they couldnt draw blood. Rescheduled, drank a ton of water then get an email saying my appointment had been moved to 2 months away. Call in and reschedule to a week. Drink a lot of water again and still no bloods. Had to wait 15 minutes past the booking time to get in and when I spoke about a refund offered less than half the cost of the the booking in refund. Considering most of the info is related to the blood test results, its a little incredulous. I will be avoiding them again and I reccomend you do too.
Nurse was lovely about it but the admin, rebooking, and already painful scenario to then be told we've taken most of your money, is just terrible.
1 april 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback. I am very sorry to hear about your experience, and I completely understand how frustrating this must have been.
Please be assured that we are currently investigating your concerns in line with our complaints procedure. We want to understand what has happened at each stage and ensure this is handled properly for you.
We will be in touch with you shortly with a proposed resolution.
If you need anything in the meantime, please reach out to our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
I had a core health check today with…
I had a core health check today with Dan Porter, in Kent. Dan was fantastic from beginning to end, explaining everything that would be done and why it was being tested. The appointment was quick and painless, and I would happily recommend Bluecrest to anyone thanks to Dan's friendly and professional attitude.
31 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your lovely review. We are really pleased to hear that your core health assessment went so well.
It is great to know that Dan explained everything clearly from start to finish, making sure you understood what was being tested and why. We are also delighted that the appointment felt quick and painless, and that Dan’s friendly and professional approach made such a positive impression. We will be sure to pass your kind comments on, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Bluecrest health assessment was a very positive experience
After a short wait Simon the health assessor took me to the room for the health check. Simon was very good with explaining how the assessment would be carried out.
He answered my questions and took his time to carry out all the procedures. At no time did I feel rushed.
I was very happy with the Bluecrest experience and can recommend it to anyone who would like to have a health check done
31 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We are really pleased to hear that you had such a positive experience during your health check.
It is great to know that Simon explained each part of the assessment clearly and took the time to answer your questions, ensuring you never felt rushed. We are delighted that you were happy with the overall Bluecrest experience, and we will make sure your kind comments are passed on to Simon.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Annual Health Check
My wife and I had our annual health check and Dan and Bluecrest, as ever, provided a friendly and professional service.
All the stages and tests were fully explained
27 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your delightful experience. We are really pleased to hear that both you and your wife had a positive experience during your annual health check.
It is great to know that Dan and the Bluecrest team provided a friendly and professional service, and that each stage of the assessment was clearly explained. We will be sure to pass on your kind comments to Dan, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Used Bluecrest for 4 years
Used Bluecrest for 4 years. Never again. I was late yes not 10 minutes early but 17 minutes late. According to their times. No one asked me why. So sick of this type of attitude. So she Comes out and said I’m not seeing you today your late. I tried to explain. ! No point. I said I want my money back today. Oh no I have to wait 5 days. People have no voices. They are just wrong. That’s it. I was wrong. So disappointed. They have been late seeing me in the past. I did not complain. That is life. I wonder now I should have lowered my standard to meet their customer support.
31 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to share such detailed feedback. We tried to call you this morning to discuss this further and help resolve the issue, but unfortunately we were unable to reach you.
We are very sorry for your experience. We understand that delays can happen for many reasons, and in situations where a customer is running slightly late, we are always happy to reschedule an assessment free of charge.
However, we are unable to proceed when a customer arrives as late as 17 minutes past their appointment time, as this would significantly impact all remaining appointments that day. We hope you can appreciate that we must balance this fairly for all customers attending.
That said, we fully agree that situations like this need to be handled sensitively, and we apologise for any upset or miscommunication at the time. We will raise internal feedback to ensure this is addressed moving forward.
Thank you again for sharing your experience. If you need any further support, please contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI). We are here to help.
Warm regards,
Thomas
Fantastic experience from Jill at…
Fantastic experience from Jill at Bluecrest. Immediately put me at ease and made the whole assessment a joy!
Thank you.
31 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to share your lovely review. We are really pleased to hear that you had such a fantastic experience with Jill.
It is wonderful to know that they were able to put you at ease straight away and make the whole assessment enjoyable. We will be sure to pass on your kind comments, as they will mean a great deal to them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
I saw Eva for an appointment in…
I saw Eva for an appointment in Eastleigh, she was very professional and patient, putting me at ease and answering my questions.
25 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your kind review. We are really pleased to hear that your appointment with Eva in Eastleigh went so well.
It’s wonderful to know that they were professional, patient, and able to put you at ease while answering all of your questions. We will be sure to pass on your kind comments, and I know they will be very happy to hear them.
If you ever have any questions about your results or need any further support, our Customer Service Advisors are always here to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Had my test today by Richard who was…
Had my test today by Richard who was kind and knowledgeable.
The guy on the phone who took my booking was so professional and polite.
I really like and trust this company.
30 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your lovely experience. We are so pleased to hear that your experience today went so well.
It’s wonderful to know that Richard was kind and knowledgeable throughout your appointment, and that our booking team made such a positive impression with their professionalism and politeness. We will be sure to pass your kind comments on to them. We are sure that they will be very happy to hear them.
We’re delighted that you feel confident placing your trust in us. If you ever have any questions or need any further support, our Customer Service Advisors are always here to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
A comprehensive health assessment
Was offered a comprehensive health assessment via my employer as part of my pay and conditions package. I was booked in to see Leanne who could not have been more professional, kind and helpful. She explained each step, answered all my questions and made me feel completely at ease. Leanne is a real credit to Bluecrest. Thank you!
30 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your wonderful review. We are delighted to hear that you received your health assessment through your employer and that your experience with Leanne was so positive.
It’s fantastic to know that they made you feel comfortable throughout the appointment, explained everything clearly, and was able to answer all of your questions. Leanne will be so pleased to hear your kind words, and we will be sure to pass them on. They are indeed a real credit to Bluecrest.
If you ever need any further support or have questions about your results, our Customer Service Advisors are always here to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
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