Bluecrest Wellness Reviews 6.490

TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

My health assessment specialist (Mahrukh) was knowledgeable and professional and throughout the assessment offered a succinct explanation of what was going on and how it tied in with the overall ‘pict... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really positive and professional experience with Jill at BlueCrest. Explained everything really well and detailed, answered all my question and made the experience very nice and professional. Definite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great health check up today with Eva - she was absolutely excellent and talked me through everything that was going on, what was going to be tested and what was available to me as optionals on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Used Ruth prior to my appointment, she helped with me my account needs and sorted it swiftly. Really helpful and went above and beyond. Attitude like this makes the small differences. Quick servic... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische groep
  2. Gemeenschappelijk gezondheidscentrum
  3. Medisch centrum

Over Bluecrest Wellness

Geschreven door het bedrijf

Our multi award-winning service helps people like you take control of their health.

We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.

We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.

Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals

Convenient Locations

It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.


Detailed Results

Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.


24/7 GP Helpline

All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Had a great time with Stacey

Had a great time with Stacey, and even getting blood drawn didn’t feel so terrible.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your delightful review. We are really pleased to hear that you had such a great experience with Stacey.

It is wonderful to know that they helped make your appointment comfortable and that even the blood draw felt much easier than expected. We will be sure to pass on your kind comments, as they will be very happy to hear them.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Don't hesitate to give these a go!!!

So glad I came across this company as the tests they do are extensive. I made an appointment at my nearest location being in Swansea Mecure Hotel. The woman I saw, I think her name was Carys? She was amazing and so friendly. The whole appointment only lasted around 20 mins and all of my results were available within days. I had 8 "red flags" which im now addressing and will make follow-up tests in a few week's to see how things have changed.

23 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your experience with us.

We’re really pleased to hear that you found the tests extensive and that your appointment at the Swansea Mercure Hotel went smoothly.

It is wonderful to know that the Health Assessment Specialist you encountered has made such a positive impression and was so friendly throughout your visit. We truly appreciate your kind words, and we will make sure this feedback is passed on to Caryl.

It’s great that your results arrived quickly and that you are already taking steps to address the red flags highlighted. Following up in a few weeks to monitor your progress is a really positive approach.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 1 van de 5 sterren

A total waste of time

I was attracted to Bluecrest Wellness because the set-up sounded very professional. However, the scales and BP result were both inaccurate and, had my BP genuinely been at the level measured by the HSA, then she shouldn't have carried out the spirometry test. The body composition scales were foot to foot rather than foot to hand and the HSA was unable to take my blood, which was the only reason I went. Have asked for a refund.

29 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your feedback. I am very sorry to hear about your experience, and I completely understand why you felt disappointed with your appointment.

We have tried to contact you to gather more insight into what happened and to resolve this directly, but unfortunately we have not been able to reach you so far.

I can see from your account that when you called our team, your refund request was processed immediately. This has now been actioned and should reach you within the next 3 to 5 working days.

We take all concerns about equipment accuracy and customer experience very seriously, and your feedback will be shared with the relevant teams so that this can be reviewed properly.

If you would like to discuss your experience further or if there is anything more we can do to help, please feel free to contact our Customer Service Advisors on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

I had a great experience with Dan Porter

I had a great experience with Health Assessment Specialist Dan Porter, friendly, professional and puts you at ease. He explained things clearly and simply and made the whole thing go very smoothly

27 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your kind review. We are really pleased to hear that you had such a great experience with Dan during your assessment.

It is wonderful to know that they were friendly, professional and able to put you at ease throughout your appointment. Your comments about how clearly everything was explained and how smoothly the assessment went are greatly appreciated. We will be sure to pass your kind words on to Dan.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Really smooth process

Really smooth process, Simon took me through the medical very efficiently, explaining everything, whilst not rushing it. He was really helpful, answering all my questions (and administered the least painful blood test I’ve ever experienced!). Have yet to receive my report but the process so far has been very professional.

24 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your experience. We are really pleased to hear that the whole process felt smooth and that Simon looked after you so well during your medical.

It is great to know that they explained everything clearly, worked efficiently without rushing, and were able to answer all your questions. We are also delighted to hear that the blood test was the least painful you have experienced. We will be sure to pass on your kind comments, as they will be very happy to hear them.

We hope you find your report just as professional once it arrives, but if you have any questions at all, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Great service

Eva was kind, polite & professional.
She always puts us at ease and answers any questions, explains all the tests and what will happen at the appointment.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your kind feedback. We are really pleased to hear that Eva looked after you so well during your appointment.

It is wonderful to know that they were kind, polite and professional, and that they helped put you at ease by answering your questions and clearly explaining each part of the assessment.

We will be sure to pass on your kind comments, as they will be very happy to hear them.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

I had a great experience with Eva

I had a great experience with Eva, my health assessment specialist at Bluecrest. She conducted a thorough assessment, clearly explaining each step and answering any questions. Eva's professionalism and genuine care for my well-being made the process informative and reassuring. I highly recommend her for anyone seeking a comprehensive health assessment.

25 maart 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share such a lovely review. We are really pleased to hear that you had such a positive experience during your assessment with Eva.

It is wonderful to know that they carried out a thorough check, explained each step clearly and took the time to answer all your questions. Your comments about their professionalism and genuine care are greatly appreciated, and we will be sure to pass your kind words on to Eva.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 1 van de 5 sterren

Avoid at all costs

I wish there was a way to score lower. Avoid this company at all costs it's basically a scam. Half of the results were unavailable because they inputted my data incorrectly. This wasn't picked up by them. I have spoken to them more times than I can count over the last two months to try to get a resolution and all you get from them is advisors who tell you over and over again they are just messengers and can't do anything. Then they offer a £30 refund from a services costing nearly £350, which they take almost a month to look at processing. I don't think any of the results they did provide are accurate, it's a waste of money and time

27 januari 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good Afternoon

Thank you for taking the time to leave us your feedback and for your time on the phone earlier today. We are actively looking in to your complaint and we look forward to discussing this with your further once any further investigation is complete.

Kind Regards
Rob

Beoordeeld met 5 van de 5 sterren

Recent assessment with Abi at Battle, East Sussex

My assessment recently took place with Abi just outside Battle, East Sussex. Booking the assessment was straightforward and the venue was very comfortable and welcoming. I found Abi to be very professional in her approach, knowledgeable, friendly and courteous and I would have no hesitation in recommending this health check to others. I’m glad that I decided to book the assessment because it picked up a dangerously high blood pressure issue which is now being investigated by my GP. I was blissfully unaware that I had a blood pressure problem because I’ve not been feeling at all unwell and hadn’t needed to visit the GP for many years. The health check was money well spent. The results came through within a few days via email, with a hard copy due to follow.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good Afternoon,

Thank you for your rating and review. It is wonderful to hear how smooth the booking process was and that you found the venue comfortable and welcoming. It is also great to know that Abi’s professional, knowledgeable, and friendly approach helped make the assessment such a positive experience for you. I will make sure your kind words are passed on to her and her manager.

Kind regards,
Rob

Beoordeeld met 5 van de 5 sterren

Health Assessment

Ruth was very professional, well informed, calming and efficient. A very impressive practitioner.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for sharing your feedback with us. We are delighted to hear that Ruth provided such a professional, well‑informed and calming experience during your assessment.

It is wonderful to know that you found them efficient and impressive throughout your appointment. We will be sure to pass your kind comments on, as they will be very happy to hear them.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Health Assessment

I have had a health assessment via my company. I was booked in to see Eva @ VOCO Fareham. Eva could not have been more professional, kind and helpful. Eva explained each step and made me feel completely at ease. Eva is a real credit to Bluecrest.

24 maart 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your delightful review. We are really pleased to hear that your company health assessment went so well and that your appointment with Eva was such a great experience.

It is wonderful to know that Eva was professional, kind and helpful throughout, and that their clear explanations helped you feel completely at ease. We truly appreciate your lovely comments, and we will be sure to pass this feedback on, as they will be very happy to hear it.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Dan Porter was great and very friendly

27 maart 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your kind review. We are really pleased to hear that Dan made your appointment such a positive experience.

It is great to know that you found them so friendly and helpful throughout your visit. We will be sure to pass your kind comments on to Dan, we are sure they will be very happy to hear them.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Ruth was very thorough and…

Ruth was very thorough and professional, I would definitely recommend.

26 maart 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your lovely review. We are really pleased to hear that Ruth was so thorough and professional during your assessment.

It is wonderful to know that you had such a positive experience, and we truly appreciate your recommendation. We will be sure to pass your kind comments on to Ruth.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Kirsty Sharp was superb

Kirsty Sharp was superb. Friendly, calming, provide great advice and I never even felt the needle going into my vein!

24 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your kind feedback. We are really pleased to hear that Kirsty provided such a superb experience during your assessment.

It is wonderful to know that you found them friendly, calming and full of great advice, and that the blood draw was so comfortable you barely felt it. We will be sure to pass on your kind words, as they will be very happy to hear them.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Very good

Rea was great - very friendly and knowledgeable. Made the whole thing a complete breeze.

26 maart 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your experience. We are really pleased to hear that Rea made your appointment such a positive one.

It is great to know that you found them friendly, knowledgeable and that they helped make the whole process feel effortless. We will be sure to pass on your kind comments, as they will be very glad to hear them.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Superb service at local locations

Superb service at local locations, I always trust Bluecrest for my annual health MOT

25 maart 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your experience. We are really pleased to hear that you received superb service and that our local locations continue to work well for your annual health assessment.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Ruth was great

Ruth was great, professional and approachable. Ruth made blood letting a pleasurable experience😀

24 maart 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your kind review.

We are really pleased to hear that Ruth made your appointment such a positive experience. It is wonderful to know that you found them professional, approachable and that they helped make the blood draw as pleasant and comfortable as possible. We will be sure to pass on your kind comments, as they will be very glad to hear them.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Another great experience

Another great experience, always appreciate the reassurance some of these tests can give.

Eva was very knowledgeable, made sure I was aware what was being tested and mentioned any other tests that could be of interest.

In and out nice and quick.

25 maart 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your lovely experience. We are really pleased to hear that you had another great experience and that the tests continue to provide helpful reassurance.

It is wonderful to know that Eva was knowledgeable, kept you fully informed about each test and highlighted any additional options that may be of interest. We are also glad to hear that the appointment was quick and smooth from start to finish.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 5 van de 5 sterren

Excellent Annual Check-Up Experience

I had my annual check-up through Vitality and found the experience very informative and thorough. Eva was polite, explained each stage clearly, and made the whole process easy to understand. I would highly recommend this service.

3 maart 2026
Review zonder uitnodiging
Logo Bluecrest Wellness

Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your feedback. We are really pleased to hear that your annual Vitality check‑up was informative and thorough.

It is wonderful to know that Eva explained each stage clearly, was polite throughout, and helped make the process easy to understand. We will be sure to pass on your kind comments, as they will be very happy to hear them.

Thank you also for recommending the service.

If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).

Warm regards,
Thomas

Beoordeeld met 1 van de 5 sterren

I had a health assessment with Bluecrest wellness

I had a health assessment with Bluecrestwellness on 3January 2026. I paid for an extra test at £109. I was told the machine had not taken the payment and was asked to telephone their offices to pay over the phone. This I did within a matter of minutes, before I left the building.
When checking my credit card statement I noticed the payment of 109 had gone through twice. Therefore, I telephoned Bluecrestwellness and asked them to refund the extra payment to my card. They said they wanted to see evidence of the payment having gone through twice and wanted confirmation of the final four numbers of my credit card. Again, I emailed this to them within a matter of minutes.
In the following weeks I had to chase several times and each time the response was that they have passed it over to their accounts department and that they could not find any trace of either of my two payments. I was again asked to send my credit card last four numbers and a screenshot of the two payments having gone through.
A few weeks later I was told that the person who responded to me was sorry for the delay as they had been on holiday. This was no excuse as I had already dealt with at least four of their agents during January and February.
Twice I set a deadline for them to return the overpayment to my credit card account. Twice it was ignored. I therefore referred the matter to my credit card company who are dealing with it now on my behalf.

3 januari 2026
Review zonder uitnodiging
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Antwoord van Bluecrest Wellness

Good afternoon,

Thank you for taking the time to share your feedback about your experience.

I’m genuinely sorry to hear that your journey with our service did not meet your, or our, expectations. I hope the swift actions taken today have demonstrated our commitment to putting things right and supporting you as best we can.

Thank you for using Bluecrest, and I hope, regardless of the issues you have experienced, that the health insights you’ve gained from your results have been helpful since your assessment, and that our recent efforts have begun to restore your confidence in our service.

Kind regards,
Ben

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