My health assessment specialist (Mahrukh) was knowledgeable and professional and throughout the assessment offered a succinct explanation of what was going on and how it tied in with the overall ‘pict... Toon meer
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Really positive and professional experience with Jill at BlueCrest. Explained everything really well and detailed, answered all my question and made the experience very nice and professional. Definite... Toon meer
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I had a great health check up today with Eva - she was absolutely excellent and talked me through everything that was going on, what was going to be tested and what was available to me as optionals on... Toon meer
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Used Ruth prior to my appointment, she helped with me my account needs and sorted it swiftly. Really helpful and went above and beyond. Attitude like this makes the small differences. Quick servic... Toon meer
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Bedrijfsgegevens
Over Bluecrest Wellness
Geschreven door het bedrijf
Our multi award-winning service helps people like you take control of their health.
We’ve undertaken over 560,000 health checks since we established in 2012, including tests for heart disease and stroke, cancer risk, cholesterol, diabetes, liver function, kidney function, digestive disorders, bowel health, anaemia and much more.
We aim to inspire and motivate our customers to make the right decisions about their health now in order to live healthier, happier and longer lives. We position ourselves as the UK adult's partner in wellbeing, empowering people to take a proactive role in managing their own health.
Health MOTs Female Cancer Risk Male Cancer Risk Vitamins & Minerals
Convenient Locations
It’s our mission to make health confidence accessible to all. That’s why we’ve teamed up with a network of high-quality venues across the UK and Ireland, conveniently located in central areas with excellent parking and transport links. This ensures you can find a venue within 20 minutes of your home.
Detailed Results
Within 8 days of your appointment, your results will be available online through our My Wellness portal. Your printed report will be sent in the mail within 21 days. The report explains each test in detail, assigning every result a flag of green, amber, or red. It also provides follow-up advice on how you could improve your results.
24/7 GP Helpline
All of our health check packages provide you with unlimited access to a 24/7 GP helpline for a year after your appointment. From tummy upsets to travel advice, the service also covers prescriptions.
Contactgegevens
5-9 Liverpool Gardens, BN11 1RY, Worthing, Verenigd Koninkrijk
- 0800 652 2183
- enquiries@bluecresthealth.com
- bluecrestwellness.com
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I had a health assessment with Bluecrest wellness
I had a health assessment with Bluecrestwellness on 3January 2026. I paid for an extra test at £109. I was told the machine had not taken the payment and was asked to telephone their offices to pay over the phone. This I did within a matter of minutes, before I left the building.
When checking my credit card statement I noticed the payment of 109 had gone through twice. Therefore, I telephoned Bluecrestwellness and asked them to refund the extra payment to my card. They said they wanted to see evidence of the payment having gone through twice and wanted confirmation of the final four numbers of my credit card. Again, I emailed this to them within a matter of minutes.
In the following weeks I had to chase several times and each time the response was that they have passed it over to their accounts department and that they could not find any trace of either of my two payments. I was again asked to send my credit card last four numbers and a screenshot of the two payments having gone through.
A few weeks later I was told that the person who responded to me was sorry for the delay as they had been on holiday. This was no excuse as I had already dealt with at least four of their agents during January and February.
Twice I set a deadline for them to return the overpayment to my credit card account. Twice it was ignored. I therefore referred the matter to my credit card company who are dealing with it now on my behalf.
3 januari 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share your feedback about your experience.
I’m genuinely sorry to hear that your journey with our service did not meet your, or our, expectations. I hope the swift actions taken today have demonstrated our commitment to putting things right and supporting you as best we can.
Thank you for using Bluecrest, and I hope, regardless of the issues you have experienced, that the health insights you’ve gained from your results have been helpful since your assessment, and that our recent efforts have begun to restore your confidence in our service.
Kind regards,
Ben
My blood test went smoothly and…
My blood test went smoothly and efficiently, and I highly recommend this to anyone, especially those that are health conscious and want to know their markers.
Thank you to Eva at VOCO in Fareham, you did a fantastic job and made me feel at ease. Highly recommended.
25 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to share such a lovely review. We are really pleased to hear that your health assessment went so smoothly and efficiently, and that you would recommend the service to others who want to better understand their health.
It is wonderful to know that Eva at the VOCO in Fareham helped you feel at ease and provided such a fantastic experience. We will make sure your kind feedback is passed on, as they will be very happy to hear it.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Having booked a day off work for my…
Having booked a day off work for my health assessment blood test , I get a email 3 hours before my appointment saying cancelled and another date 5 days later , not even a courtesy phone call .
23 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good afternoon,
Thank you for taking the time to speak with me today. We are very sorry for your recent experience, as this is not the standard we aim to deliver at Bluecrest.
We understand that your assessment was unfortunately rescheduled at short notice due to employee sickness. When situations like this occur, we always try to notify customers as quickly as possible. We send an email immediately so the information reaches you without delay, followed by phone calls to provide further explanation. In this case, it appears you received our email promptly, but our Customer Service team were unable to reach you by phone before you contacted us. Although this is sometimes unavoidable, we recognise the inconvenience it caused and the impact it had on your experience.
Please accept the gesture of goodwill we discussed during our call as a token of our appreciation for your loyalty as a long-standing customer and as an apology for the disruption caused.
If you have any questions or need any further support, please do not hesitate to contact our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI).
Warm regards,
Thomas
The Spa Hotel / Dan Porter
I attended an appointment today at The Spa Hotel in Tunbridge Wells and saw Dan Porter. He was really great; he put me at ease straight away and explained things very clearly. I would definitely go back again.
24 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to share your kind review. We are really pleased to hear that your appointment at The Spa Hotel in Tunbridge Wells went so well.
It is wonderful to know that Dan Porter helped you feel at ease straight away and explained everything clearly throughout your assessment. We will be sure to pass on your kind comments, as they will be very glad to hear them.
We are delighted that you would return again in the future. If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Dan Porter was friendly and…
Dan Porter was friendly and professional. Many thanks.
24 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to share your delightful feedback. We are really pleased to hear that Dan provided such a friendly and professional experience during your assessment. We will be sure to pass on your kind words.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Great Experience with Dan yesterday
I visited Bluecrest Wellness for the first time yesterday and was greeted by the lovely Dan Porter. He was so lovely in making me feel comfortable and at ease! He explained everything well and made sure I understood everything before leaving. I would definately return and hopefully will have Dan again. Great experience made all the better by Dan!
23 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to leave such a lovely review. We are really pleased to hear that your first visit to Bluecrest Wellness was such a positive experience.
It is wonderful to know that Dan helped you feel comfortable and at ease from the moment you arrived. Your comments about how clearly everything was explained and how well you were looked after are greatly appreciated, and we will be sure to share your kind feedback with Dan.
We are delighted to hear that you would return, and we hope your next appointment is just as smooth and reassuring.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Waste of time
Payment lost, bloods lost, no refund offered waste of time and money. Just added stress, detrimental to my health.
23 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good Afternoon Sam
Thank you for taking the time to leave us your feedback. I have checked our records and can see that incorrect information was given initially and we have contacted you and resolved this issue. We are very sorry that your blood samples did not arrive at the lab. I believe we have sent an email for information so that we can send the refund to you. Once again please accept our apologies for the confusion.
Kind Regards
Rob
Health assessment at Bluecrest
Had my health assessment with Ruth today. She was very informative, friendly amd professional. All done with 35 minutes . Very happy with the whole service
23 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to share your lovely experience with us. We are really pleased to hear that your health assessment with Ruth went so well.
It is wonderful to know that you found them informative, friendly and professional, and that everything was completed smoothly within 35 minutes. We are delighted that you are happy with the service you received.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Health Assessment Specialist
Health Assessment Specialist Guy was very professional and I was completely relaxed and confident in his professional abilities during the process. He was an intelligent and interesting person to talk to during the appointment and I left feeling very happy with the whole process.
23 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to share your feedback. We are really pleased to hear that your Health Assessment Specialist, Guy, provided such a professional and reassuring experience.
It is wonderful to know that you felt completely relaxed and confident in their abilities throughout your appointment, and that you enjoyed your conversation together. We will make sure your kind comments are passed on, as they will be very happy to hear them.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Great health assessment
Great service and health assessment. Ruth was excellent she explained everything in detail, each test and the possible outcomes. I was made to feel very comfortable and relaxed throughout the whole assessment.
23 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you so much for your wonderful review. We are delighted to hear that you had such a positive experience during your health assessment.
It is great to know that Ruth looked after you so well, explaining each test clearly and helping you understand the possible outcomes. We are also really pleased that you felt comfortable and relaxed throughout your appointment, as this is exactly the experience we aim to provide. We will be sure to pass your kind feedback on to Ruth.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Dan Porter was very good
Dan Porter was very good. He explained everything clearly. He was friendly , chatty, really made you feel comfortable and at ease. I would highly recommend Bluecrest
20 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to share your kind review.
We’re really pleased to hear that Dan looked after you so well during your assessment.
It’s wonderful to know that they explained everything clearly and created such a friendly, comfortable and reassuring environment.
We truly appreciate your kind words and your recommendation, and we’ll be sure to pass your feedback on to Dan.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Thank you BlueCrest for an excellent…
Thank you BlueCrest for an excellent service. My Health Assessment Specialist Fiona Meldrum was very knowledgable, professional and brilliant. I will re book.
Frances, Bluecrest Customer
20 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear that you received excellent service and that Fiona made such a positive impression during your assessment.
It’s wonderful to know that you found Fiona knowledgeable, professional and brilliant throughout your visit. We’ll be sure to pass on your kind words to them.
We really appreciate your intention to rebook, and we look forward to welcoming you back for your next assessment.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Richard was brilliant
Richard was brilliant, he made the whole process easy and put me at ease. Would recommend.
20 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to share your experience. We’re really pleased to hear that Richard made the whole process easy and helped put you at ease throughout your appointment.
We truly appreciate your recommendation, and we’ll be sure to pass your kind comments on to Richard.
If you ever have any questions or need further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Health Assessment
Rea was very professional and made me feel at ease. She created a relaxed environment. The assessment was thorough but went by in no time.
20 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good morning,
Thank you for taking the time to share your feedback. We’re really pleased to hear that Rea made you feel so at ease and created such a relaxed environment during your assessment.
It’s great to know that you found the appointment both thorough and seamless, with the time passing quickly. We’ll be sure to pass your kind comments on to Rea.
If you ever have any questions or need any further support, our Customer Service Advisors are always happy to help on 0808 175 0253 (UK) or 1800 937 028 (ROI).
Warm regards,
Thomas
Very professional with an appropriate…
Very professional with an appropriate amount of humour which put us at ease - excellent service
20 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good Afternoon
Thank you for taking the time to leave us a rating and review. We are very happy to hear that you had a positive experience at your health assessment. It sounds like it was quite a relaxed experience and we look forward to welcoming you again
Kind Regards
Rob
Rescheduled for no reason. Complete waste of time.
Booked 3 weeks ago specifically as its a bank holiday and organised a day trip with kids around it. Email received 30 minutes ago saying appointment has been rescheduled. No apology, no reason, nothing.
Phoned customer service who were confused at best. Cancelled and wont be using Bluecrest anymore.
19 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good Afternoon
Thank you for taking the time to leave us a rating and your feedback. We are very sorry that this was not communicated to you when you called. We were made aware that one of members of staff would not be returning to work due to illness, as such we needed to reschedule our events to enable consistent coverage.
Our system automatically sends a rescheduling email when we amend the booking, we usually follow this up with a call to check the new date is suitable and reschedule further with yourself should that be needed. At the time of your call that information wasn't available to the advisor although they did seek clarity from a more senior member of staff.
Kind Regards
Rob
Really efficient testing.
Really efficient testing.
Guy explained everything really well and made me feel comfortable throughout.
All options were explained and the whole experience was positive.
11 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good Afternoon
Thank you for taking the time to leave us a rating and a review. I am very happy to hear that time was taken to explain everything. I have passed your kind words on to Guy and his manager.
Kind Regards
Rob
Great experience having a health…
Great experience having a health assessment. Richard was very polite and efficient and did an excellent job drawing blood.
25 februari 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good Afternoon
Thank you for taking the time to leave us a rating and a review. I am very happy to hear that the blood taking was done so smoothly. I have passed your kind words on to Richard and his manager.
Kind Regards
Rob
Excellent care from the team (Barrie)…
Excellent care from the team (Barrie) More impressive was my ECG showed a serious problem and Bluecrest phoned me within 2hours to notify me and advise immediate action. Fortunately it related to a known pre existing condition. I was extremely impressed by the care taken to inform me of what could have been a life threatening condition. I recommend Bluecrest 100% for their 5 star performance.
18 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good Morning,
Thank you for your rating and review. It is wonderful to hear how well supported you felt and that Barrie and the team provided such attentive care throughout your assessment. It is especially reassuring to know that our rapid follow up on your ECG helped ensure you received the right advice promptly, even though it related to a condition already known to you.
Your experience is a powerful reminder of the importance of thorough checks and timely communication, and we truly appreciate you sharing it.
Kind regards,
Rob.
Friendly and efficient
I chose East Grinstead rather than taking bloods at home this time. Abi was friendly and efficient and explained the results well.
18 maart 2026
Review zonder uitnodiging
Antwoord van Bluecrest Wellness
Good Morning,
Thank you for your rating and review. It is lovely to hear that you chose to visit our East Grinstead venue and that Abi’s friendly and efficient approach helped make the experience smooth. It’s great that her clear explanations supported you in understanding your results.
Kind regards,
Rob.
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