Bollington Insurance  Reviews 416

We have been dealing with Bollington for a few years now as we always find that the service is brilliant, Nicola who deals with our business is brilliant, really interested, engaging and friendly and always finds us a great deal for our rather complex needs. Communication is great and the prices are reasonable.

Landlords Insurance policy - excellent service.
The adviser, Stewart, fully understood my requirements and contacted underwriters who could meet my needs. Much more efficient than using price comparison sites.

Efficient and swift service. My telephone contact was friendly and dealt with my renewal quickly.

Good service, good product. Will recommend anytime.

Hi, all very good, but I have still not received the registration email to maintain the Motor Insurance Database.

Polite, professional and thorough. First-class service as always from Neil Smithies.

Generally offhanded approach to business, I feel and still awaiting docs from insurers, in this day and age one would have expected service to be a bit more slick (it's certainly expected- and appreciated-by my clients)

Staff very friendly and efficient on the phone but never answer emails. I have sent at least 4 and had no reply. Shame

Straight forward and no bs. Bollington were very knowledgeable about motor trade insurance and simon has a high level of professionalism about him combined with approachable attitude.

I switched broker earlier in the year to Bollington's and so far I have not been disappointed. I deal with a few people at Bollingtons (Wayne, Nicola, Ian and Jonathan) to name a few and they are all brilliant. The burden of multiple business policies with staggered renewals is always a challenge but they are helping lighten the burden of this and they are a really patient and friendly group. No hesitation in recommending them, I am sure you won't be disappointed.

Everyone I've spoke to there has been great, thank you.

Always very helpful and very polite and friendly. Never had any problems with Bollington insurance, they are just on the other end of the phone and seem to answer any questions. Prices for the policies are not too bad.

Excellent service. Very very helpful and competitive price.

The lady who dealt with my renewal was very helpful and friendly, everything was done quickly and efficiently

Took out insurance with Quotelinedirect (Bollingtons) using a Go-Compare previous filled out form that I've used for last 3 years. Paid £132.50 for the insurance and was told all the paperwork was electronic and could be accessed online.Checked paperwork and only reference was my policy number, the portal wouldn't accept it. Tried loads of times to contact and got pissed off listening to 5 minute recorded message every time (almost quote it word for word).
Then checked my bank account and not only had they taken £132.50 out of my debit card account they had taken an EXTRA £76.32 a week later.
Finally after another 4 days of relentless trying,they answered.They told me that I had filled the quote wrong and I wrongly said I bought car in 2016 when I actually had bought the car in mid 2017 ( using same quote form 3 other insurance companies had still insured me no problem).
But not Bollingtons NO they charged me £40 Extra because instead of owning car for 4 1/2 yrs I'd owned it for 3 yrs AND despite ALL their paperwork being electronic they charged me £36.32 to type a new date. No email to tell me they were doing this ....
£132.50 for insurance and then £76.32 for EXTRAS ( over 50% increase) and they lied telling me I had been sent a email with my customer number on to access the portal for me to print off the paperwork.
When I asked them how much to cancel policy after 3 weeks I was told £75 and also admin costs.
STAY AWAY FROM THESE COWBOYS.
Final point have you noticed how they DO NOT reply to any complaints on here since last year. Must e too many complaints to answer.

Asked if could get cheaper they put it down £50 thank you

Bollington's Insurance have been my go to insurance provider for some years now as they have been so helpful and all ways provide me with not only the best quotes but the best insurer for my business