Booksibreaks Reviews 

189
TrustScore 4 uit 5

4,0

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Beoordeeld met 4 van de 5 sterren

The staff and all the associated personell were extremely professional, and could not have helped us enough. The location of the Hotel was easy to find and the check in system was so simple. The rooms... Toon meer

Beoordeeld met 1 van de 5 sterren

Made the mistake of buying from this company. Haven't even had a chance to use the product before they started harassing me to buy more. Almost 100 calls, even when I advised them I was out of the c... Toon meer

Beoordeeld met 5 van de 5 sterren

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The hotel was lovely & historic & we had a spacious room. The continental breakfast was perfect as well as evening meals. Prosecco on arrival was nice touch and the staff were polite. Only niggles:... Toon meer


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

189 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,0

Alle reviews

(189)

19 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Nice Hotel, Shame About The "Timeshare" Club

The hotel itself is a lovely building and promises a lot looking through the on-line description but it does need some TLC, which it probably hasn't seen since before Karma took it over from Best Western. It was a puzzle why renovations hadn't been done during the Covid lockdown since it was acquired before lockdown: would seem an ideal time to me. I was also left feeling suspicious of the Karma Club that was given the "big sell" treatment by two of their reps., "this is our best offer but if you sign up today I can do even better." I'm still unclear on what financial commitments might have been expected and the subtleties of partial ownership vs timeshare.

14 november 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

We appreciate the time taken to write this review. We take the comments seriously and we will feed this back to the correct channels.

Regards,
Booksi Breaks

Beoordeeld met 5 van de 5 sterren

Stunning views & location.

Had a great long weekend away at Karma Lake of Mentieth and Andy & Adele were great hosts and made sure we had everything we needed. The staff at the hotel are lovely and very accommodating, nothing is too much trouble for them. The morning and evening views are stunning and walking around the lake is very peaceful. Most of the meals were well tasty although we found the Sunday Roast was a bit of a let down.

17 november 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

Your feedback is much appreciated. We're pleased to know you had a wonderful time at the hotel! We will provide feedback for the Sunday Roast.

Sincerely

Beoordeeld met 4 van de 5 sterren

Comfortable room

Comfortable room, Excellent location, very good staff and the foot was very nice

13 november 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

We appreciate your feedback and are delighted you enjoyed your stay!

Warm regards

Beoordeeld met 3 van de 5 sterren

Has potential

Has potential
The hotel needs a lot of work. We were told that there were problems with getting permissions as its a listed building, however some of the simple things could be fixed without this i.e. only 2 shirt/dress hanger and 2 pretty useless trouser/skirt hangers. Leaky bathroom towel radiator - which didn’t work - but just stop the leak! Provide brollies to get from the main building to the other block of rooms.
Just a few ideas

13 november 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for taking the time to provide this feedback, we will pass this along to the resort. Your feedback is valuable.

Warm Regards,

Booksi Breaks

Beoordeeld met 4 van de 5 sterren

Booking made sufficiently

Booking made and questions answered sufficiently, all good.

14 november 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

We appreciate your kind words. Everyone at Booksi Breaks hopes you had an amazing trip!

Best wishes

Beoordeeld met 5 van de 5 sterren

Great hotel

The stay was great good hotel and very welcoming staff and Dog friendly

6 november 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

We appreciate your kind words. Everyone at Booksi Breaks is overjoyed you had an amazing trip!

Best wishes

Beoordeeld met 5 van de 5 sterren

Lovely staff

Lovely staff, so helpful with advice when making a booking. Always called back to ensure all ok.

13 november 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your kind words. We are glad you had a great experience!

Regards,

Booksi Breaks

Beoordeeld met 5 van de 5 sterren

Thought offer was too good to be true.. NOT a scam

We went to Karma Lake of Menteith for 4 nights in late October with our dog.. Beautiful Deluxe suite overlooking serene lake.. Staff went above & beyond giving us a warm welcome.. Continental breakfast free which had all options from pastries,various fresh fruits to salami & cheese.. All cooked options available with a 20% discount to menu price on all items.. Rural location so a vehicle necessary to get around.. We really enjoyed the break more than we expected as this was a location we wouldn't have thought to try..

28 oktober 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

Your feedback is much appreciated. We're pleased to know you had a wonderful time!

Sincerely,

Booksi Breaks

Beoordeeld met 5 van de 5 sterren

Excellent value for money

Excellent value for money.
We really enjoyed our experience.
Can't wait to book the next trip with Booksi Breaks!

7 november 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

So happy to hear you had a great time away! We look forward to hearing from you in the future.

Kind Regards

Booksi Breaks

Beoordeeld met 5 van de 5 sterren

The staff were really helpful and…

The staff were really helpful and explained clearly and answered all my questions that I asked and put my mind at ease to make sure the holiday was not a scam Tom was very polite and patient with my questions I’m looking forward to the break

7 november 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

We are so glad to hear you had a great booking experience and hope you have a very relaxing time away.

Kind Regards

Booksi Breaks

Beoordeeld met 4 van de 5 sterren

So far so good! 😍

Good, honest, communication!
Polite & friendly!
Flexible booking!

27 oktober 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

We are so happy the booking process went smoothly for you, and we hope you enjoy your break next year!

Kind Regards

Booksi Breaks

Beoordeeld met 5 van de 5 sterren

Very polite informative staff

Very polite informative staff. The process was easy

16 oktober 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

We really appreciate you taking time to write us this review. We hope you have a great stay!

Beoordeeld met 5 van de 5 sterren

I did not have to repeat all my information

I did not have to repeat all information that I had given earlier.The booking was easy to do and the booking agent was very friendly.

12 oktober 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for taking your time to write us such a lovely review.

Kind Regards

Booksi Breaks

Beoordeeld met 5 van de 5 sterren

My experience

Well, the lady l spoke to was quite friendly and professional, and l was quite impressed with that.

9 oktober 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

Thank you for your kind review. We are happy to know you had a good booking experience!

Regards
Booksi Breaks

Beoordeeld met 3 van de 5 sterren

Shakespeare County

The main building is beautiful, quirky little sitting room with juke box and games room with huge pool table and record player. Pub is cute with nice court yard garden. Staff friendly and welcoming, but very much felt like most were still in training which is fine, but little things were getting overlooked (same glasses on the table outside 3 days in a row) Breakfast was basic could have a bit more choice, we ate in the conservatory as we had the dog. (Which was a real bonus to bring her as a treat) but did feel forgotten as often missing things in the morning on our table butter, glasses etc can't comment on restaurant we couldn't use as we had the pup so ate out.

We took part in the deal to sit in on a meeting based on Kama holidays for a big reduction on the price of the room. Which is really the only reason we came, as we wouldn't have been able to afford a holiday otherwise. Meeting was fine not too pressured, but we are not really the demographic as we don't have free time, age group or heve spare money to invest in this.

Honestly the room we were put in (old stables opposite main building) are no where near worth the full price asked and if I was paying that I would have left and asked for my money back. I completely understand its a listed building and any updates will take a long time, but walls paper thin (I mean it, you need ear plugs) bathroom cracked tiles, weak shower, odd placement of loo?
Windows need looking at, during a windy night they shake.... the bed was comfy tho. Felt very much like we were in the outhouses I am sure the rooms in the main house are much more impressive, my partner and I just took advantage of this deal and spent the time exploring on a rare holiday away from our business.

The area is 100 worth visiting, Shakespeare County lots of cute towns villages close by, Worcestershire is a great place to spend the day and many pubs that are dog friendly for evening meals.

So if you are worried about taking deal, do it enjoy the area, take ear plugs and don't expect luxury in your room.

23 september 2023
Review zonder uitnodiging
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Antwoord van Booksibreaks

We really appreciate all the feedback we get and we will be taking it all on board and passing it on.
Thank you for taking the time to write to us .

Kind Regards

Booksi Breaks

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