Bourne Estate Agents Reviews 160

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really great professionals. Helped a lot. Supported with full prosses and helped with very unusual and difficult case. Very easy to communicate.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bourne Estate Agents and Alice Butler especially made a stressful experience of moving much calmer and relaxed. Alice’s communication was brilliant and the Goodlord portal was a game changer to keep... Toon meer

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Beoordeeld met 5 van de 5 sterren

The service is excellent! The team worked very efficiently in finding me a tenant. Also they were very careful to advise me to take the most suitable tenant. They also very patient to answer all my qu... Toon meer

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Beoordeeld met 5 van de 5 sterren

Excellent service since Sarah Seten-Smith has been helping and dealing with my problems. Was not very good before she took over. To many different people dealing with things and not communicating w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaars

Geschreven door het bedrijf

We are a refreshing, fully independent business that has quickly built up an enviable network of branches across Surrey and Hampshire. Two thirds of our business comes via recommendations, demonstrating that we are totally committed to providing our clients with a proactive and dynamic approach to moving, from start to finish.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

160 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

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Beoordeeld met 5 van de 5 sterren

I had a great experience with Caitlin…

I had a great experience with Caitlin at Bourne's when purchasing my lovely home. She was really helpful and professional at all times.

28 juli 2025
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Antwoord van Bourne Estate Agents

Thank you for your 5-star review, Jennifer! If there’s anything else we can do for you, please let us know.

Beoordeeld met 5 van de 5 sterren

A big thank you to Alex at Bournes

A big thank you to Alex at Bournes, Petersfield for handling our purchase professionally and considerately. No issue too small or too big.
A great agent to deal with.

26 september 2025
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Antwoord van Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Alan. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

Beoordeeld met 1 van de 5 sterren

Lettings department are with holding a…

Lettings department are with holding a deposit but do not provide any proof of any of the work that was done after exiting a rental property.

23 oktober 2025
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Antwoord van Bourne Estate Agents

Thank you for your feedback. We’re sorry to hear about your experience — please email us directly at hello@bourneestateagents.com so we can look into this and help resolve it for you.

Beoordeeld met 5 van de 5 sterren

Alice Butler is a star

We are so grateful for Alice's hard work in helping us find a rental property. After 18 months of us looking and being unsuccessful through other agencies, Alice has worked tirelessly to help us find suitable viewings at multiple properties l, eventually finding us the perfect home and helping us secure it. She's a credit to your agency and we are very thankful for all of her help.

1 september 2025
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Antwoord van Bourne Estate Agents

We really appreciate your wonderful 5-star feedback, Kirsty! It’s great to know you enjoyed your experience — we’re always here if you need anything else.

Beoordeeld met 1 van de 5 sterren

Let a landlord leave excessive black…

Let a landlord leave excessive black mold in bedroom for 6+ months of tenancy in direct violation of Awaab's law. Let the landlord have unlimited access to the property whilst I was in residence (Also illegal) are currently trying to charge me for a toilet seat the landlord fitted.... and apparently 5 bayonet light bulbs (that were also blown on my arrival to the property) cost £150.

They really are chancers, bad ones at that. Bring a putrid stench to the good town of Alton.

22 oktober 2025
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Antwoord van Bourne Estate Agents

Thank you for your feedback. We’re sorry to hear about your experience — please email us directly at hello@bourneestateagents.com so we can look into this and help resolve it for you.

Beoordeeld met 5 van de 5 sterren

Alice & Chris - fabulous

Alice & Chris at Petersfield branch have been absolutely fabulous in taking on all our marketing, viewings and tenant finding. Very professional and helpful. Extremely knowledgable about the local area. Their advice and experience is a godsent to us.

22 oktober 2025
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Antwoord van Bourne Estate Agents

Thank you for taking the time to leave a 5-star review. Please let us know if we can assist with anything further.

Beoordeeld met 5 van de 5 sterren

Great service!

I have both brought and sold a house with Bourne, and through both experiences they have been nothing but fantastic to deal with. Ayisha, Annabelle and David kept me up to date and provided me with honest feedback. I would not hesitate to list a house again with them in the future. Thank you again so much for all your help and fabulous services.

22 oktober 2025
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Antwoord van Bourne Estate Agents

Thanks, Francesca! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

Beoordeeld met 5 van de 5 sterren

I had a smooth and stress free move in…

I had a smooth and stress free move in process with Elarose at Bourne Estate Agents. She knew exactly what I wanted and found me a great place. She was affable, knowledgeable and went above and beyond to be helpful. A good estate agent makes all the difference when moving in somewhere and I would definitely recommend her service and that of the wider company.

21 oktober 2025
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Antwoord van Bourne Estate Agents

We really appreciate your wonderful 5-star feedback, Max! It’s great to know you enjoyed your experience — we’re always here if you need anything else.

Beoordeeld met 5 van de 5 sterren

Personable and professional

Personable and professional, Caitlin was the epitome of good service throughout the not always straightforward process of completing a successful letting. I’d recommend her, as well as Bourne more broadly, for anyone looking to let their property with ease.

30 september 2025
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Antwoord van Bourne Estate Agents

Thank you for your 5-star review, Gerard! We’re thrilled to hear you had a great experience. If there’s anything else we can do for you, please let us know.

Beoordeeld met 5 van de 5 sterren

Caitlin was so accomodating

Caitlin was so accomodating, and really made me feel at home. Great experience

14 augustus 2025
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Antwoord van Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Jamie. Please let us know if we can assist with anything further.

Beoordeeld met 5 van de 5 sterren

Friendly and professional

Tilly has been really responsive with our enquiries and very friendly and professional.

17 oktober 2025
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Antwoord van Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Francesca. Please let us know if we can assist with anything further.

Beoordeeld met 5 van de 5 sterren

Amazing experience with Kathryne

Amazing experience with Kathryne . She has gone above and beyond remembering my requirements and matching me with the perfect property. From viewing to move in date will be just over 2 weeks and everything has been seamless, With all queries dealt with quickly and professionally! Couldn’t recommend enough and so glad to be with agents I know will look after me. Highly recommend!

17 oktober 2025
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Antwoord van Bourne Estate Agents

We really appreciate your wonderful 5-star feedback! It’s great to know you enjoyed your experience — we’re always here if you need anything else.

Beoordeeld met 5 van de 5 sterren

Great team

Gary, Hayden and Hugo have been very supportive throughout the whole process of selling my late parents property. The team were caring, and understanding especially as this was my first time in selling a property advising me at every step of the way. I would highly recommend the team at the Ash vale branch very professional.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Bourne Estate Agents

Thanks, Nat! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

Beoordeeld met 5 van de 5 sterren

Professional, Knowledgeable and Friendly.

We are new to becoming Landlords and Alice Butler at Bourne Estate Agents in Petersfield, has been amazing. She has guided us through the entire process in a professional but also a very friendly manner. Would highly recommend both Alice and Bourne.

15 oktober 2025
Review zonder uitnodiging
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Antwoord van Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Lisa. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

Beoordeeld met 5 van de 5 sterren

Fantastic experience

Rebekah has been great sending me over loads of properties that would be suitable for me and taking the time to consider exactly what requirements I have for my next move.

3 oktober 2025
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Antwoord van Bourne Estate Agents

We really appreciate your glowing review, Hannah — thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Great experience

This is the first time that my partner and I have rented together and Alex made the whole experience really smooth and easy for us, could not have wished for better!

14 oktober 2025
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Antwoord van Bourne Estate Agents

We really appreciate your wonderful 5-star feedback, Peter! It’s great to know you enjoyed your experience — we’re always here if you need anything else.

Beoordeeld met 5 van de 5 sterren

Bourne Estate Agents have been excellent!

Bourne Estate Agents have been brilliant.
Sarah Seton-Smith always goes above and beyond to look after all parties and uses reliable trust worthy contractors. Mine experience with Bourne has always been excellent.

9 oktober 2025
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Antwoord van Bourne Estate Agents

Thank you for your 5-star review, Louise! We’re thrilled to hear you had a excellent experience. If there’s anything else we can do for you, please let us know.

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with…

I had a fantastic experience with Caitlin. she was incredibly helpful throughout the entire process of buying my new home. From the very beginning, she was professional, friendly, and always willing to answer any questions I had.
What really stood out was how well she kept me updated at every stage, I always knew exactly what was happening and what to expect next.
I’d highly recommend Bourne Estate Agent to anyone looking to buy or sell a property. They truly go above and beyond to make sure everything runs seamlessly.

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Bourne Estate Agents

We really appreciate your glowing review, Ila — thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Property let in Bordon, Hampshire

Very efficient with the lettings process from start to finish. 4 properties arranged to view within 24 hours. Offer accepted same day. Tenancy agreement and all required references completed within a week. Moved in within 2 weeks of viewing the property. I didn't have to chase for anything and the few questions I had were responded to promptly. Check in process and inventory all managed professionally and efficiently with minimum complexities and hassles.

23 september 2025
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Antwoord van Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Tim. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

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