September 2024 - Calgary, Alberta. Incredible savings when you buy online and fast shipping. We will not go back to the traditional a/c furnace sales channel. Where the total cost of replacement wa... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a custom built home by a builder who sadly left much unfinished. My lifebreath was purchased but left not working, wrong vents and without a control panel. BPH sales listened, answered my ques... Toon meer
Bedrijf heeft geantwoord
BPH indicated to me that the HRV I chose would not be available until the next week and offered me an upgrade at no extra charge. HRV and humidistat arrived on time and in good condition. Their price... Toon meer
Found BPH Sales through a search online and gave them a call to get more information on a Venmar air exchanger. Had a great friendly conversation with all of my questions answered and felt comfortable... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verwarmingsapparatuur leverancier
- Airconditioningwinkel
- Boiler leverancier
- Winkel voor industriële verbrandingsinstallaties
- Warmwatersysteem leverancier
- Ventilatiemateriaalfabrikant
Geschreven door het bedrijf
BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.
Contactgegevens
PO Box 255, S0G4L0, Silton, Canada
- +1-800-827-4306
- info@bphsales.ca
- bphsales.ca
4,6
Uitstekend
217 reviews
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
costumer service was outstanding
costumer service was outstanding
returned my phone call within 5min each time I have
called. unit I have ordered arrived as promised
Thank YOU BPH
27 maart 2023
Antwoord van BPH Sales
Bert, it was a pleasure working with you. We look forward to welcoming you back in the future. Thank you for the detailed review and pleasant feedback!
Antwoord van BPH Sales
Thanks for taking the time to provide feedback, Gerry. Enjoy your purchase!
Prompt service and great prices
I called just before the business opened in the morning and they asked if they could call back in a few minutes. They called promptly and helped complete the purchase and arrange shipping.
The price was the best I could find in Canada.
They also reviewed the order and confirmed the item I was purchasing was appropriate for my needs.
9 maart 2023
Antwoord van BPH Sales
Hello Mr. Graham,
Thank you for taking the time to provide your feedback, we appreciate your flexibility and understanding regarding the return phone call.
We are happy to hear our team was able to guide you towards a solution that best fit your needs!
Great price and quick delivery.
13 maart 2023
Antwoord van BPH Sales
We are happy your are please with our service, Steve. Thank for taking the time to provide your feedback.
Antwoord van BPH Sales
Thanks for taking the time to provide your feedback, Martin. Enjoy your new products!
Antwoord van BPH Sales
Thanks for taking the time to share your feedback, Barry!
Bon service et bon produit
26 januari 2023
Antwoord van BPH Sales
Merci pour votre temps et vos commentaires, Vicky.
Product was in stock
Product was in stock, processed expediently and delivered as timely as possible. Great service!
1 december 2022
Antwoord van BPH Sales
Thanks for taking the time to provide the feedback, Todd. We look forward to serving you again!
Antwoord van BPH Sales
Thanks for sharing your feedback!
Completely satisfied with product and…
Completely satisfied with product and thanks for follow up emails from shipping to delivery.
20 december 2022
Antwoord van BPH Sales
Thanks for taking the time to share your feedback!
Brad gave me great advice and my self…
Brad gave me great advice and my self installation went relatively smooth.
16 november 2022
Antwoord van BPH Sales
Thanks for the feedback, and we are glad to hear your installation was a success.
Excellent
I've dealt with BPH Sales on two different occasions now, and would recommend them to anyone. Both purchases have have gone very smoothly. Quick delivery and very helpful staff who helped me not only get what I wanted, but what I NEEDED!
21 januari 2022
Review zonder uitnodiging
Antwoord van BPH Sales
We are happy we could help you figure out what product was best for you! We are always happy to discuss your needs and help determine the optimal solution.
Was searching the net for Navilink for…
Was searching the net for Navilink for my Navient boiler and BPH Sales came up and showed the part in stock - these days one never knows so I called in. I happily talked to a real person who checked for the part and said I would be refunded if they couldn’t ship it within a few days. They did ship within a couple of days and the order tracking was right on. Appreciate the service ! Thanks
25 november 2022
Antwoord van BPH Sales
We appreciate your understanding regarding the stock levels. Of course, we try to keep our system as up to date as possible, but as you mentioned, these are challenging times for supply chains globally. We are happy we could deliver to you in a timely fashion; enjoy your newfound connectivity (& control & data & more) with your Navien Navilink system!
Customer service
Great customer service, very quick returning calls. Any issues that you may have, they will try and resolve it right away. I would recommend buying from this company.
16 november 2022
Antwoord van BPH Sales
We know how frustrating it is to contact a company and have to wait 5+ days for ANY response, so we try our best to provide a better customer experience than that :) Thank you for your positive feedback and recommendation for future customers!
Once aMy HRV.gain. On my last order I ordered 3 different…
Thanks all is good yes the wrong company. This was quite a while ago. I remember It was my wifi Humidity controls, for my Lifebreath HRV and yes that was fine . Sorry for the misunderstanding. Tony
1 september 2022
Antwoord van BPH Sales
Hi Tony,
Thanks for the feedback, but I am afraid you are confusing us with another online store you purchased items through. We don't sell any items based on colours, so I am afraid that you are confusing our company (BPH Sales) with another company you ordered items for. We provide home mechanical, HVAC, and hot water products, none of our product are applicable for jukeboxes or printers.
Can you please ensure you are reviewing the correct company?
Thank you in advance for updating your review to be applicable for the products purchased through BPH Sales (www.bphsales.ca).
This Company is very nice to deal with
This Company is very nice to deal with. Riley and Brad are top notch being always available and friendly and informative and they had exactly what I need. Actually
Brad convinced me to get a different item than what I was originally after but he was right.
22 november 2022
Antwoord van BPH Sales
We are glad you enjoyed your experience working with our teams, Tim. We are always happy to learn about a customers needs, and then advise our customers of the optimal product(s) and solution(s) for their needs/problem!
Thank you for taking the time to provide the feedback for us.
Right part delivered quickly.
28 september 2022
Antwoord van BPH Sales
Thanks for sharing your feedback! We appreciate your time and effort to provide this for us.
The purchase price of the item was…
The purchase price of the item was good.....HOWEVER, Canada Post NEVER delivered, NEVER left a notification to pick-up item, NADA! I had to track down the item by verifying with several Canada Post outlets in the region and was DAMN lucky to trace the parcel.
USE ANOTHER DELIVERY METHOD, Canada Post is notorious for USELESS and PATHETIC service.
24 september 2022
Antwoord van BPH Sales
Thank you for sharing your feedback, Roberto.
It is unfortunate to hear you had struggles with Canada Post parcel tracking and their customer service; should you encounter challenges in locating your next purchase through us, please do make us aware so that we can assist as best we can. We were never made aware of the challenges you were facing and, thus, we could not assist.
Before placing your next purchase with us, please feel free to contact us directly so that we can provide a custom quotation or confirmation for delivery with a different service. Typically, Canada Post has had rather accurate tracking and delivery information, so we do apologize for the inconveniences caused.
Would you be willing to update your review to indicate your level of satisfaction with the service received from BPH Sales and the quality of the product purchase through us? This will help other customers to better understand the quality of our products and services.
Thank you in advance for the additional BPH Sales and product-specific updates. We appreciate the time you have taken to provide us feedback to help secure a more pleasant experience next time.
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