September 2024 - Calgary, Alberta. Incredible savings when you buy online and fast shipping. We will not go back to the traditional a/c furnace sales channel. Where the total cost of replacement wa... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a custom built home by a builder who sadly left much unfinished. My lifebreath was purchased but left not working, wrong vents and without a control panel. BPH sales listened, answered my ques... Toon meer
Bedrijf heeft geantwoord
BPH indicated to me that the HRV I chose would not be available until the next week and offered me an upgrade at no extra charge. HRV and humidistat arrived on time and in good condition. Their price... Toon meer
Found BPH Sales through a search online and gave them a call to get more information on a Venmar air exchanger. Had a great friendly conversation with all of my questions answered and felt comfortable... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verwarmingsapparatuur leverancier
- Airconditioningwinkel
- Boiler leverancier
- Winkel voor industriële verbrandingsinstallaties
- Warmwatersysteem leverancier
- Ventilatiemateriaalfabrikant
Geschreven door het bedrijf
BPH Sales' wide selection of only the best in quality HVAC, hot water, and IAQ products from North America's leading brands, rest easy knowing that you and your loved ones will stay safe and warm. HRV or ERV air exchangers, tankless water heaters, boilers, combi-boilers, heat pumps, gas furnaces, unit heaters - we have you covered! From retrofits and renovations to new builds, our team of experts will help you to make sure you understand what products best fit your needs. We will only recommend products that we would install in our homes - a testament to our trust and faith in the quality brands and models we carry! Get in touch with BPH Sales today to find out more about their cross-Canada services.
Contactgegevens
PO Box 255, S0G4L0, Silton, Canada
- +1-800-827-4306
- info@bphsales.ca
- bphsales.ca
4,6
Uitstekend
217 reviews
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Very good and fast service
Kept me informed on the delivery date and it was there when they said.
28 augustus 2023
Antwoord van BPH Sales
Hi Brian,
Thanks for taking the time to provide feedback. Happy it all worked out smoothly for you! We look forward to welcoming you back again in the future.
Regards,
The BPH Sales Team
The item delivered fast and very…
The item delivered fast and very secured packaging.
I highly recommend.
22 augustus 2023
Antwoord van BPH Sales
Good day John,
Thanks for taking the time to provide feedback on the quality of the packaging and delivery times. We look forward to welcoming you back again in the future.
Regards,
The BPH Sales Team
Antwoord van BPH Sales
Hi Brian,
Thanks for the positive feedback, and we are happy our team was able to help you out!
Regards,
The BPH Sales Team
Antwoord van BPH Sales
Thanks for taking the time to leave a review, we appreciate the effort and look forward to welcoming you back!
Shipping is horrifying takes seven days…
Shipping is horrifying takes seven days to get your product!!!
8 augustus 2023
Antwoord van BPH Sales
Hi John,
Unfortunate to hear that you were not satisfied with our shipping and lead time, and thank you for providing us with this feedback. We will take a look into our organization and processes to see if we are able to speed this up in the future.
In the meantime, we also appreciate your patience and understanding that the majority of the items purchased through our website require specialized freight transport, which, unfortunately, is not usually as fast as courier service or Canada Post.
Of course, if you ever have another project where lead time for a product is critical, please contact our team before placing your order to ensure we can have the products arriving at your location in time for your needs.
Thanks for the feedback, and we look forward to welcoming you back again.
Antwoord van BPH Sales
Thanks for the effort to leave us a review for our services! Glad to hear you were happy. We look forward to welcoming you back again.
Great service!
Simply great service and advice on our purchase of a Venmar A130 HRV. Helped us to size the unit correctly and the delivery was very fast.
12 juli 2023
Antwoord van BPH Sales
Kevin,
We are glad our team was able to advise and support you throughout your new HRV air exchanger purchase. Thanks for taking the time to leave your review for us.
Votre service est très rapide et le…
Votre service est très rapide et le suivi de la commande très efficace. Altough my english us not fluently l was able to follow my tracking parcel.
Vous êtes très professionnel et je vous recommanderai à l’avenir. Tank you for all….
28 juli 2023
Antwoord van BPH Sales
Merci beaucoup pour la critique positive et les commentaires.
Merci de travailler également avec notre système de suivi des envois en anglais - nous réalisons que ce n'est pas optimal pour nos clients francophones, mais apprécions votre patience.
Nous sommes impatients de vous accueillir à nouveau dans le futur!
Amazing Company
This company goes above and beyond with their service and products. Superb knowledge and really amazing staff. Thanks so much Riley
12 juni 2023
Antwoord van BPH Sales
Thanks for taking the time to leave your feedback! We are glad our team to support you fully.
We look forward to welcoming you back again in the future.
Antwoord van BPH Sales
Thank you for the effort to leave us a review!
Product Options - I had a custom built home by a builder…
I had a custom built home by a builder who sadly left much unfinished. My lifebreath was purchased but left not working, wrong vents and without a control panel. BPH sales listened, answered my questions and provided options so I was sure to order the correct panel control for may unit.
19 mei 2023
Antwoord van BPH Sales
Our team understands the challenges and frustrations when facing a delivered yet incomplete home or project. Glad we could be of assistance determining the best solution for your air exchanger system!
Great Service
Overall a very good experience with ordering and shipping of the product. Contacted customer service with a minor billing issue and the response was excellent.
10 mei 2023
Antwoord van BPH Sales
Robert, thank you for taking the time to provide your review! We are glad to hear you are happy with our service and response.
I'm still installing the system and I'm…
I'm still installing the system and I'm very impressed with the detail put into how Brad put everything together to make it very easy to put together.
Awesome company to deal with, very helpful in answering any questions I have. I can't wait to fire this system up. I'll post a follow up when it's complete and running.
10 mei 2023
Antwoord van BPH Sales
Glad to hear you are happy with Brad's level of expertise when it comes to boiler system design, layout, and support - project like this he loves and has a lot of pride in his output. So we are glad to hear you are happy and excited to commission your new system with your installer!
A satisfied customer at the end (UPDATED)
BHP prices were competitive, and once shipped the products arrived in a timely manner.
However, BHP seems to struggle when it comes to communicating with their customers. After placing the order and receiving order confirmation message it was radio silence for about a week. Once they did contact me they said they had oversold their inventory. :| A couple days later they had new inventory and sent my unit out. :) About a week after than I received the unit in an undamaged box, but the unit itself was sporting a healthy dent in one of duct mounting collars. :( I've contacted them a couple days ago but like I've not received a response yet... :|
UPDATE: (Rating changed from 3 stars to 4 stars) BHP responded with some several helpful options to deal with the damaged part. Really happy with the resolution.
11 mei 2023
Antwoord van BPH Sales
Hi DB, our apologies on the slow communication time regarding the back ordered unit and delayed delivery notification to yoiurself. We will work to improve our response time for such circumstances in the future.
Thanks for taking the time to leave the review, as well as updating your review with a conclusion! Very valuable for (potential) customers.
Expectations were meet.
25 april 2023
Antwoord van BPH Sales
Thanks for taking the time for the feedback, Stephen!
Air Exchanger
I did my research and found this company for my air exchanger needs. Very nice to deal with, good communication and a great price with quick shipping.
Would highly recommend!!
17 april 2023
Antwoord van BPH Sales
Glad we could support you through your air exchanger upgrade! Thanks for sharing your feedback.
Quick services and great delivery.
21 april 2023
Antwoord van BPH Sales
Thanks for taking the time to leave your feedback and review for us, Mario!
Antwoord van BPH Sales
Merci pour vos commentaires, Mylene.
Excellent customer service!
Excellent customer service! Very prompt communication, and tremendous care. Thank you!!
29 maart 2023
Antwoord van BPH Sales
Glad to have been of help, Ben! Thanks for taking the time for the review, and we look forward to welcoming you back in the future.
Antwoord van BPH Sales
Thanks for taking the time to provide your feedback, Jean! We appreciate your support.
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