BPI Auctions Reviews 

500
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Frankly, being served by living-brething human who genuinely cares about giving value to customers made all thd difference. I cannot sing enough praises for Claire Allen, who not only took the time to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve been using BPI Auctions for many years to both buy and sell woodworking equipment, and the service has always been excellent. We deal with Richard each time and can’t fault the support he provid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Claire Allen was extremely helpful to me. After a number of days trying to contact BPI by phone and email without success, I believe because of problems with the phone, I finally got Claire on the ph... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It's never an easy process liquidating your lifetimes project but the lads at BPI have been awesome. I've just listed all the kit with Kev too, smashing chap, 😁 understanding and totally professional... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Veilinghuis

Informatie afkomstig van verschillende externe bronnen

BPI Auctions are a market leader of online asset disposal and have a proud history of success. Our performance is measured in many ways but our first core value is a simple one; We believe every customer deserves to be treated like our number one client.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

500 reviews

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4,6

Alle reviews

(500)

86 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Just want to say massive thank you too…

Just want to say massive thank you too Craig and dev. There couldn't help enough on site and help loading lorry. Luck forward to working with them again

27 mei 2025
Review zonder uitnodiging
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Antwoord van BPI Auctions

Hi William

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Craig & Dev.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

Prompt helpful response from Carol

20 mei 2025
Review zonder uitnodiging
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Antwoord van BPI Auctions

Hi Chris

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Carol.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

I have a had great experience with BPI

I have a had great experience with BPI, very responsive and quick.

Katherine Lawson was very quick with my request.

15 mei 2025
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Antwoord van BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Katherine.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

Veryjohn re login efficient

Very efficient, re helping me log in this morning , thanks katherine Lawson

14 mei 2025
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Antwoord van BPI Auctions

Hi John

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Katherine.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

Responsive and informative.

Although I haven't bought any assets through Bpi yet I have found them to be extremely helpful, informative and responsive.
Claire has responded to some questions I had about some lots and although she couldn't answer the questions herself she found out the information for me.
It's very refreshing to actually get a response from a company rather than the now common automated replies you get.
I hope to buy through Bpi but just thought I'd show my appreciation for how they have helped so far.

8 mei 2025
Review zonder uitnodiging
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Antwoord van BPI Auctions

Hi Paul

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Claire.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

Excellent customer experience

Iv dealt with BPI for a while, excellent company! Recently collected from them off site and dealt with Andy the project manager. Really switched on with my allocations and made time to help me where I needed it!
Easy to use website, excellent staff through out the team from my experience from admin and communication to face to face dealings!
See you guys again soon!

8 mei 2025
Review zonder uitnodiging
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Antwoord van BPI Auctions

Hi Pete

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Andy and the rest of the team.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

I have dealt with Russell and Katharine…

I have dealt with Russell and Katharine at BPI for many years and they have always tried to achieve the best price for my machines and keep me in touch with what's going on. I have recommended BPI to many people where they have had machines that I haven't wanted to purchase.

30 april 2025
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Antwoord van BPI Auctions

Hi Gareth

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Russell & Katherine.

Kind regards
Jo
The BPI Team

Beoordeeld met 2 van de 5 sterren

This is my second time buying from bpi…

This is my second time buying from bpi and again I have received an item which is not what I bidded on. The first auction incorrect & damaged items arrived and one item went missing before it was even delivered. This was refunded and I thought that because it was coming straight from the seller it was a one off. My most recent lot that I won again I bidded on an under-counter fridge in good condition only to find that a damaged and rusted fridge has arrived. This is not acceptable, when we bid on an item we can only bid on what we see. It is not acceptable to then send an item which is not correct or which is damaged. I am running a food business and bid on items in good condition to put in my business therefore, I do not expect damaged, old & worn items to be delivered. Especially when you are paying delivery charge and then the items are return and you have lost money on delivery.

Email to the shipping department and auction was sent and no reply has been received.

2 mei 2025
Review zonder uitnodiging
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Antwoord van BPI Auctions

Hi Leigha

Thank you for sharing your feedback.
We are sorry to hear you have had a negative experience with our auction.

If you would like to email our team directly at auction@bpiauctions.com, we will investigate your issues further.

Kind regards
Jo
The BPI Team

Beoordeeld met 1 van de 5 sterren

The Run a Game on Buyers

The run a game on people. When the austion is coming to an end and it says something like 1 minute 30 seconds left, it goes down to 30 seconds and they then restart it at 3 minutes. This is almost like SHILL bidding. You wait till the end put your bid in then it starts all over again. This is manipulating the bidding process. And they lie when they tell you how long is left.

28 april 2025
Review zonder uitnodiging
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Antwoord van BPI Auctions

Hi Mithra

Thank you for sharing your feedback.
As stated on our website and T's & C's BPI operate a timed auction bidding platform: This platform is designed to replicate an ‘in person auction hall’ whereby underbidders are given the opportunity to increase their bids.
If a bid is placed within the last 3 minutes of an auction ending then 3 minutes will be added on to the lot end time.

If you would like to discuss this further or have any additional details you'd like to share, please contact our customer service team directly at auction@bpiauctions.com.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

I use BPI all the time

I use BPI all the time, every department are extremely helpful. Claire has helped advise me on issues bid I've placed by accident and invoice quires. The warehouse staff and the team that are out on remote auctions have helped me multiple times. Thank you.

22 april 2025
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Antwoord van BPI Auctions

Hi Jordan

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to the team and specifically Claire.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

BPI are a great auction to do business with as so trustworthy

BPI are a great auction company to do business with !
We have found their service so easy to use ,always someone on the phone to help .
If any problems arise they are dealt with promptly.
Can’t recommend enough

11 april 2025
Review zonder uitnodiging
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Antwoord van BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to the team.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

Very helpffull staff quick respons very…

Very helpffull staff quick respons very satisfy .thank you

26 april 2025
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Antwoord van BPI Auctions

Hi

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to the team.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

Very easy bidding format

Very easy bidding format , with notifications where necessary,good auction house.

15 april 2025
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Antwoord van BPI Auctions

Hi Peter

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to the team.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

Requested an update of e-mail address…

Requested an update of e-mail address which was done very quickly & confirmation sent to me.
Very happy with the service I received from BPI Auctions

14 april 2025
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Antwoord van BPI Auctions

Hi Janine

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to the team.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

Very good service and helpful…

Very good service and helpful information from Rebecca and Claire at BPI. Very friendly and professional. definite 5 stars

5 april 2025
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Antwoord van BPI Auctions

Hi Paul

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Rebecca & Claire.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

BPIs Liquidation sales. Today we collected a lot of items from…

Today we collected a lot of items from a liquidation sale, sold through BPI auctions. We dealt with Craig at the address, really easy to get in touch with and was promptly on time with meeting us, had a lovely experience Craig was very helpful with our questions and locating our items. Very friendly and personable and because of Craig we will definitely buy from BPI again. Really easy process and a great website for bidding too.

1 april 2025
Review zonder uitnodiging
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Antwoord van BPI Auctions

Hi Ellen & Hamish

Thank you for your 5* review, we really do appreciate it. I will pass on your feedback to Craig.

Kind regards
Jo
The BPI Team

Beoordeeld met 5 van de 5 sterren

Every person that we had dealings with…

Every person that we had dealings with from BPI from the start were so helpfull and understanding it made the whole experience almost a pleasure. After 40 or so years it could have been difficult seeing the past going out the door. Thanks to BPI and it's staff it was easy!

Highly recommend them!

18 september 2024
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Antwoord van BPI Auctions

Hi Christopher

Thank you for your 5* review, we really do appreciate it.

Kind regards
Jo
The BPI Team

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