Bright!Tax Reviews 

exceptional customer experience, highly responsive with excellent attention to details & high quality results

The BrightTax team was professional and knowledgeable about some complex overseas situations. That really reduced my concern and kept me from making mistakes that would have happened with the online prep tool I'd been planning to use. Quick responses on my few follow-up questions. Signed up in advance for next year!

Professional cross border tax accounts who are punctual and care.

Helpful, professional, always reply promptly to emailed questions. I've been working with Bright Tax for a couple of years and I'm glad I found them as I no longer need to worry about anything tax related.

This was my first year filing taxes with BrightTax and I had to pay penalty for late filing/payment for the year.

I was promised a turnaround time of 6-8 weeks in a (paid) call with CPA where I explained my sources of income. I uploaded all documents 8 weeks before the deadline. However, a week before the deadline when I asked about the status, I was told that forms will not be ready by the deadline, but I do not have to worry as I do not owe taxes as per "initial assessment". After the deadline, it turned out I do owe taxes and interest and late payment penalty.

To be fair, I was offered a discount for next year filing, if I chose to use BrightTax again, but the discount barely covers the extra interest and penalty which I had to pay for 2023 tax return.

FWIW, accountants seem professional. However, in my experience, communication from BrightTax leaves a lot to be desired.

Update (Jul 18): BrightTax offered to pay the interest and late payment penalty incurred because of late filing along with refunding 50% of the this year's fees. Based on this, I am raising rating of this review.

I live overseas and my taxes can be a bit complicated. In years past I have had people help with my taxes who never seem to "quite" understand what all is needed. This is my first year working with Bright!Tax and they have done an amazing job and seemed super knowledgable from the get-go about expat taxes. I HIGHLY recommend them!

This was my first time having someone prepare my taxes and, in spite of the complexity, the team was extremely helpful, patient, and very professional. I am already planning for them to handle my taxes next year.

This is my second year using Bright!Tax for my US taxes, and the team are professional, prompt, always willing to explain and assist, and pleasant to work with.

I have been working with Jeff and his team since 2017 and have always been impressed with their professional, courteous and efficient service. I hope that as a growing company they will maintain this service as it is so refreshing to feel valued as a customer. They give personalized and quick responses and only resort to automated communications for reminders (missing documents, etc.) and confirmations (ie: files or payment received). I will definitely continue working with this wonderful team!

Clear communication (whether on the fly in response to queries or their reminders to get docs in), friendly, efficient (great turnaround times) and effective (minimize tax burden)

The team is super friendly and really helpful. I had a very good experience for the past 2 years. The only issue is that my bill went to my spam email and I am now worried my return will be delayed, etc. That was the only problem and I am not sure how it could be resolved, but otherwise all went well so far.

Brighttax is extremely orderly, reliable and very helpful to the client during the entire process of completing and filing ones tax statements. Always available and quickly respond questions.

They are responsive, set clear expectations and keep clients on track. The tax organizer is easy to use and instructions are clear.

The staff of BrightTax and friendly, knowledgeable and were very helpful in answering my questions. It was a very easy process and the value for money was right on par!

Excellent, professional, prompt and affordable service! All of my questions were answered in a timely manner. I was kept updated throughout the process as to the progress of my project. Best accountants I have ever worked with!

Fantastic service. Bright!Tax has really helped us streamline our returns and although it can't be said that doing (and paying) taxes is a pleasure, it certainly is a pleasure to work with Bright!Tax

Efficient, Friendly and Fast. Team is always available.

They were great! Took care of everything so filing was painless.

The entire team at Bright!Tax has been extremely helpful. I filed my 2023 taxes and also amended my 2022 taxes. The experience was smooth, quick, and the team had great communication. I highly recommend!