Brisks kept me informed when stock ran out. They also arranged delivery fast once in stock. Delivery was just under an hour late however taking into consideration the logistics of bulk bag delivery,... Toon meer
Bedrijf heeft geantwoord
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I worried over the delivery initially. And even rang brisks to complain about the colour of the material i had ordered. But after a shower of rain 10 minutes after delivery i was most embarresed to r... Toon meer
Bedrijf heeft geantwoord
Avoid this out fit at all cost… This company is unreliable and dishonest. Goods were ordered over a week in advance and delivery failed to show and without any warning for delay. When the delivery... Toon meer
Bedrijf heeft geantwoord
3rd order from this company. Delivery as per agreed date. Competitive prices compared to another big online gravel company. Product as described. I return to this seller due to all of this. 5 stars
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Brisks, your trusted source for high-quality aggregates. At Brisks, we're dedicated to serving as your go-to aggregate supplier, offering an extensive selection of aggregate materials to meet the diverse needs of our clients nationwide. Our commitment to quality and customer satisfaction is at the core of our business, ensuring a smooth and efficient shopping experience, highlighted by our rapid 48-hour delivery service across most of the country.
Contactgegevens
Verenigd Koninkrijk
- brisks.co.uk
3,8
Goed
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 22% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Delivered on the day are requested and…
Delivered on the day are requested and best price online
7 september 2026
Antwoord van Brisks
Thank you for your wonderful feedback. We are pleased to hear that your order arrived promptly and that the product met your expectations. Customer satisfaction is our top priority, and we are delighted we could provide a positive experience.
Kind regards,
Customer support.
Returning customer
3rd order from this company. Delivery as per agreed date. Competitive prices compared to another big online gravel company. Product as described. I return to this seller due to all of this. 5 stars
7 september 2026
Antwoord van Brisks
Thank you for your amazing feedback. Our team works hard to provide the best possible service, so it's wonderful to hear that this was reflected in your experience. We really appreciate your support.
Kind regards,
Customer support.
Spot on with quality and with update…
Spot on with quality and with update info regarding delivery.
7 september 2026
Antwoord van Brisks
We are delighted to hear you had such a positive experience. Thank you for taking the time to leave us a 5-star review and for your kind comments about our service. It means a great deal to our team.
Arrived promptly kept informed quality…
Arrived promptly kept informed quality of stones very happy customer
7 september 2026
Antwoord van Brisks
Thank you for your amazing feedback. Our team works hard to provide the best possible service, so it's wonderful to hear that this was reflected in your experience. We really appreciate your support.
Kind regards,
Customer support.
I worried over the delivery initially
I worried over the delivery initially. And even rang brisks to complain about the colour of the material i had ordered. But after a shower of rain 10 minutes after delivery i was most embarresed to realise i had got exactly what i ordered and it looked even better than the picture on thier website. Maby a note to custumers to say a bucket of water is required upon delivery would have saved from feeling like a numpty. Thanks Brisks loved ith.
7 september 2026
Antwoord van Brisks
Thank you for taking the time to leave your feedback.
We're delighted to hear that the product met your expectations and looked even better once settled and washed. We also appreciate your suggestion and will certainly consider providing additional guidance for customers on how the material may appear when dry.
Thank you for choosing Brisks – we're pleased you love the product!
Not delivered on the date that was chosen
This company was good at keeping you updated with the delivery but could not deliver on the delivery time arranged.
Delivery driver was helpful.
28 augustus 2026
Antwoord van Brisks
Thank you for your feedback.
We're pleased to hear that you found our delivery updates helpful and that the delivery driver provided a good service.
We appreciate your comments regarding the delivery time and will take them on board.
Kind Regards
Customer Support
Delivery was a day late with no…
Delivery was a day late with no communication.
Pebble size of second batch is a lot smaller than the first.
3 september 2026
Antwoord van Brisks
Thank you for your feedback. We apologise for the late delivery and understand how frustrating delays can be. Unfortunately, delivery delays can occasionally occur due to circumstances outside of our control.
We appreciate your comments regarding the communication and will take this on board. Thank you for bringing this to our attention.
Kind Regards
Customer Support
Easy to deal with very helpful good…
Easy to deal with very helpful good prices quick delivery great service.
3 september 2026
Antwoord van Brisks
We are delighted to hear you had such a positive experience. Thank you for taking the time to leave us a 5-star review and for your kind comments about our service. It means a great deal to our team.
Delivered on time I picked and put were…
Delivered on time I picked and put were I wanted it and cheaper than some other places we searched very pleased
1 september 2026
Antwoord van Brisks
Thank you for your amazing feedback. Our team works hard to provide the best possible service, so it's wonderful to hear that this was reflected in your experience. We really appreciate your support.
Kind regards,
Customer support.
totaly rubish we order 6 bags of…
totaly rubish we order 6 bags of white gravel we change mind cancel 3 bags he charge me £60 per bag we paid £622 but refund me minuis £180 tottly reduclis store we recmend dont trust this store
1 september 2026
Antwoord van Brisks
Thank you for your feedback.
We are sorry that you were unhappy with your experience.
As outlined in our Terms & Conditions, cancelled orders may be subject to collection and restocking charges. In this case, the £60 per bag charge related to the collection of the three bags that were cancelled.
We appreciate your comments and will take your feedback on board.
Kind regards,
Customer Support
Very happy with this and the delivery…
Very happy with this and the delivery was perfect they put it where I need it thanks again
1 september 2026
Antwoord van Brisks
Thank you for your fantastic 5-star review. We are delighted to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind regards,
Customer support.
Shocking.
Shocking.
Delivery is now 2 days overdue and no one can find where it is.
2 packs of Indian sand stone - my project has now been set back.
Awful communication, the lady I called said she would call me back and didn’t on the first day.
I’ve had to chase the haulers they’re using myself.
It was due to be delivered to Thursday, it’s now Sunday and I can’t find out where it is until tomorrow I now 9am because they’re not open.
Truly shocking.
1 september 2026
Antwoord van Brisks
Thank you for your feedback, and we’re sorry for the frustration caused by the delay.
While we understand the impact this has had on your project, our website does advise customers not to schedule installers or commence work until all materials have been received, as delivery delays can occasionally occur.
We apologise for the lack of communication
Kind Regards
Customer Support
Antwoord van Brisks
We are delighted to hear you had such a positive experience. Thank you for taking the time to leave us a 5-star review and for your kind comments about our service. It means a great deal to our team.
Value for money and good delivery…
Value for money and good delivery times. Highly recommend 👍
We got a pea gravel for the driveway 😃
4 september 2026
Review zonder uitnodiging
Antwoord van Brisks
Thank you for your five star review, we appreciate your support.
Excellent service and very good price…
Excellent service and very good price highly recommend delivery driver even put my order in the garage could not ask for more
28 augustus 2026
Antwoord van Brisks
Thank you for your five star review, we appreciate the feedback
Can’t really comment too much as they…
Can’t really comment too much as they couldn’t supply anything I wanted. Problem with the supply of mini-bags (20kg).
On a positive note, the person I was dealing with, via email, was as helpful as they could be and friendly.
To be fair, they also weren’t the only ones having difficulty getting mini-bags.
31 juli 2026
Antwoord van Brisks
Thank you for your five star review. We are happy that you found ordering easy with Brisks.
Delivered on the day I requested
Delivered on the day I requested, and exactly where I wanted it.
31 juli 2026
Antwoord van Brisks
Dear Mike,
Thank you for your five star review! Our team appreciates your kind words.
Kind regards,
Customer support.
Antwoord van Brisks
Dear John,
Thank you for taking the time to leave us a 4-star review. We're delighted to hear that you had a positive experience with us. We always strive to provide the best possible service, so it's great to know we're on the right track. We appreciate your feedback and look forward to serving you again in the future.
Kind regards,
Customer support.
Purchased black ice bulk bag
Purchased black ice bulk bag
Received stones different colours and sizes
Not as pictures on website
Brown stones and single included
Unhelpful when called to try and resolve issue sent photos and emailed giving then the option to collect email was ignored do not buy from this company
Have asked crefit card to now charge back section 75
Received reply from company below 6 days later
Called was advised no email was received but it was
Resent to 2 emails addresses
With details and photos
IGNORED again
Received no update or reply
Shocking customer service from this company
Have the money do not interested in resolving issue
15 juni 2026
Review zonder uitnodiging
Antwoord van Brisks
Dear Sharon,
Thank you for taking the time to share your feedback. We are very sorry to hear that the product did not meet your expectations.
We take product quality extremely seriously, and it's disappointing to learn that your experience was not up to the standard we aim to deliver. We understand how frustrating this can be and sincerely apologise for the inconvenience caused.
We would appreciate the opportunity to investigate this further and make things right. Please contact our customer service team with your order details so we can look into the issue and discuss a suitable resolution.
Thank you for bringing this to our attention. Your feedback is valuable and helps us improve both our products and service.
Kind regards,
Customer support.
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