Brittrove Reviews 

The Brittrove Bra is extremely small and is no use at all, the returns policy is useless as it mentions returns a return can only be made within 14 days of the order, surprise surprise it was delivered 16 days after the order therefore I am unable to return and they are if no use to me, very disappointed, please don’t waste your money

I dealt with customer services who were very prompt and kind and my issue was dealt with very satisfactory .

Hello I got my order my grand girls loved them so I'm pleased 😀 I hope. U have Ur tracking system fixed from jumping in 2 adverts it's frustrating thank. U ☘️🪉✅

Bra was a very poor fit. On looking to return you have to contact them on email to get authority to return. I think you pay for return as well, it's deducted from your refund.

Item took over 3 weeks to arrive by which time I had forgotten I had ordered it. I purchased a veg peeler / slicer, the build quality is poor, flimsey not well made. The veg peeler is described with a protective cover and this is missing. Dont bother with cheap utensils made in China - nuf said!

Issue with product quality and customer service very efficient and resolved by issuing refund expediently.

Regular contact by the team and efficiently resolved.

Good customer service

Disposable Dust Mop with 4 Reusable Cloths... Ordered on the 09/09 received on the 21/09. When I received a tiny package I was confused... The product is not an actual size. It is a miniature version of a regular mop. The mop head is the size of an iPhone!!

I received my order, which was of poor quality. An imitation of something far superior. When I used the item, it caused more pain than relieved it.
When I contacted their customer services through WhatsApp, I was asked why I wanted a refund. So I explained everything. They replied by saying they could offer 50% for refund as return costs would be too high. I refused, so I was offered 70%, which I accepted. I asked how long I would wait, and was informed I would be waiting 48 hours. I waited and nothing came, I contacted them through WhatsApp again and was told they were on holiday. If they're on holiday, why would I keep getting emails from them? I replied to an email I gotten, to which I got an instant reply. If they're on holiday, why am I getting emails and replies to them, too?
Honestly a sham of a company.

Great product. Cistomer service were great chasing up my delivery when it became lost. They were able to ensure I finally received the items I ordered.

I had an issue with a product and contacted the company. They could not have been more helpful. Not only did they resolve the issue but without hesitation offered me a compensatory payment. Nice to know that there are still companies that value their customers

A charlatan of a company! Complete scam! Thought I was buying a cat scratching post, ended up with a small square of cheap cardboard! AVOID AT ALL COSTS

What I do like about the umbrella:
1) It feels sturdy and might be strong against the wind during any rainy windy days.
2) It goes up with a click of a button and it closes in with a click of a button too.
3) It has an easy clip on hook on the handle.

What I don’t like about the umbrella:
1) It is smaller than the size it is advertised. It is advertised to be big enough to fit 2 people underneath which I thought that would be ideal, but the actual size is a small that fit 1 person. It is too small for me to use when I am in my wheelchair. But luckily the black umbrella I ordered being a small is perfect for my son to use on his school days.
2) They sent me one wrong colour. I ordered 1 black and 1 purple umbrellas, what they sent was 1 black and 1 light blue. Even though it looks nice, I chose purple because I wanted purple and not light blue.
3) To push the umbrella back down, you are going to need a lot of strength as it was hard to push back down. If you’re a person with weak strength, it won’t be easy for you. (It being hard to push is good as that is one part of the designs for it to not be easy to move in the wind but if you need to push it down in a hurry, then that is where it maybe hard.)
4) It is my own mistake of purchasing without checking actual honest reviews which is my fault in that part.

The advert showed a robust, tough, special extendable walking stick/pole which appears to have significant self defence application. What eventually arrived was an ordinary extendable walking stick worth half the price I paid. Nothing remotely resembling the advertised product. The advert film was dishonest to the point I would say that Brittrove are at the least incompetent in their advertising. I note in their reply that they do not deny my complaint that the item sent was not in any way comparable to what was shown in their advert video. and they have privately offered a refund. I have not seen their advert again on Facebook, but several other alleged trading companies have, in the usual way with Facebook, made exactly the same offer. Interestingly, my video capture app will not recognise that there is a video to capture.
EDIT TO ADD. 7:30pm 15/9/26 I have just seen and this time managed to capture the video. After the complain and the review they are still using this advert and I now condemn them as lying crooks. Actually, I suppose they could just be stupid (or both?)

DONT buy from this company. They don’t handle returns at all, I emailed them wanting to return my item and they said don’t return it they will give me a 20% coupon. I requested many times I wanted return and they are dismissing my requests. Their quality is also horrible. Don’t buy from them.

Very poorly made and would not be reccomended ,it's just completely cheaply made ,and in poor fabric ,I'm not buying from this company again and would not recommend it ,I've requested a return address and will want a refund

Great service

ordered 3 car polish with two extra free with free delivery only received three which should have been 5 bottles not good value for the money paid, wont be using them again,

So honest, efficient & helpful.

Although I didn’t get the exact item that I ordered (out of stock) they reimbursed the full amount that I paid quickly and efficiently, you only really find out how good a company is when you see how they deal with problems, I would definitely recommend them