This is a very comfortable mattress, but unfortunately the memory foam on top started to visibly indent after 4 years, progressively getting worse until it became a very pronounced ‘dip’ (NB I’m not... Toon meer
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Lees wat reviewers zeggen
Purchased in Feb 2020, expecting it to last a good amount of time. Initially great, then after a couple of years faults start appearing. Same experience as all the other customers who have given poor... Toon meer
"I am very pleased with this mattress and the delivery. After deciding to replace my old one, I tried two different companies but didn’t get on with their mattresses. I then tried the Brook + Wilde El... Toon meer
Amongst the best money I've ever spent. Delivery and removal of old mattress was on time and smoothly done. The mattress itself is an absolute wonder, as a 100kg man of 52 who does a very physica... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Brook + Wilde Sleep is a luxury British brand that specialises in premium sleep products. At the heart of the business is an ergonomically designed mattress, which is available in soft, medium or firm preferences. Brook + Wilde Sleep is committed to making beautiful, high-quality design available to everyone, via its direct to consumer business model. With an eye on social responsibility.
Contactgegevens
Verenigd Koninkrijk
- brookandwildesleep.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Great communication and good delivery
Great communication and good delivery. Easy to contact with polite and friendly staff.
Excellent mattress
Excellent service , staff were very helpful in timely pre Christmas delivery
Mattress is the best ,Elite firm - this is my third one from brook and Wilde :)
Fast service good delivery and an…
Fast service good delivery and an excellent product. This is our second matress from Brook + Wilde and both mattresses are great
Supremely comfortable
Ordered an Ultima mattress which arrived on time with a professional and friendly service and the mattress is extremely comfortable. I’m so glad I upgraded my mattress as I was starting get back pain and it’s massively improved since getting this new mattress. Highly recommend.
Great Sleep
Super smooth ordering service with helpful advice. Mattress ordered and delivered on time.
As others have said
As others have said
Company is a clone of their previous which they shut down to avoid honouring orders and warranties of their inferior products
Flagging all negative reviews because it must hurt their poor feelings to read the truth of their terrible behaviour
Do not purchase anything from this company as within 18 months you have a saggy mattress
Everything delivered as promised and…
Everything delivered as promised and the quality of the items purchased are excellent. Nice touch with the follow up call too.
Great product snd a great deal
Great product snd a great deal
Thankyou, for a speedy uncomplicated delivery of this product,
Outstanding product and service
Fast and excellent delivery service! Mattress is just amazingly comfortable. Soft yet supportive, thick yet comfortable. I think it suits all positions sleepers. Will definitely consider to change my entirely house mattress in the future. Thank you for your wonderful product and service.
good all round service
good all round service
and happy with lurchase so car and rine will tell if
its the bed for me
Great nights sleep
Mattress ordered, delivered and installed All perfectly
Delivery team were exemplary!
Mattress proving to be very comfortable as per the description
The bed itself it fantastic!
The bed itself it fantastic, have had better nights sleep already after a few days.
The delivery was really good as well, the bed was easy to transport and they picked up my old mattress.
Love my new travel pillow from Brook &…
Love my new travel pillow from Brook & Wilde. It's super-comfy and the quality is outstanding!
My daughter had purchased a mattress…
My daughter had purchased a mattress from Brook + Wilde a few years ago. And after staying at their house, for a week we were very impressed with a good nights sleep. So it’s now come for us to renew our mattress and we bought the same mattress and we have equally been very impressed with it. Well done. On the mattress arriving we noticed they’ve made some changes to the mattress. They have now put some handles on the side which makes it easy to grip when it comes to be rotating mattress around which was not on the old design.5* Ultima Medium King Mattress
Crook and liars.
Crook and liars. Our warranty is void and we need a new mattress just over year later
I have an Ultima mattress and it's the…
I have an Ultima mattress and it's the best thing I've ever slept on. Customer service was great, and delivery was prompt. Would recommend.
This is our 2nd mattress from B&W
This is our 2nd mattress from B&W. Super comfortable and very good quality.
Outstanding quality and prompt…
Outstanding quality and prompt delivery! It is our 4th mattress from Brook + Wild. They have very good discounts as well.
the service provided by Brooke + Wild… very professional
the service provided by Brooke + Wild was very good the mattress arrived on the date and time arranged, the delivery men were friendly and respectful.
I am very happy with the mattress, I bought it because I had been suffering from lower back and hip pain and thought it might help to change my mattress, the mattress is extremely comfortable and supports my back really well and since using it my back pain has gone.
DO NOT BUY!!!
DO NOT BUY!!!
We were fooled by the marketing of this brand to believe they are premium mattresses. We purchased the Perla mattress and within 3months it started to sag leaving hollows where we sleep. I emailed to return under their 200day rule to find they have gone into administration and reopened under brook and Wilde sleep. Called the company and asked if they are selling the same mattresses as previous to which they agreed!!! So we are stuck with a £1600 mattress which is unusable and giving us back pain.
Complete scam of a company, do not trust them
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