I would like to give another positive review to this company. Contrary to what other customers write, in my case the company rose to the challenge. I did not receive one product with the order. I subm... Toon meer
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Lees wat reviewers zeggen
We had a Dead leaf praying mantis from Bugpets that lived for 20 months and was a brilliant pet. When he died we ordered a new mantis which arrived and sadly died 8 days after it arrived, suddenly ove... Toon meer
Taken delivery of one of these giant African Millipedes, it unfortunately died within 4 days of receivership. We fully completed the 7 day live guaranteed form including a 5+ second video as required.... Toon meer
Was unsure at first as I've never used yhis company before especially being live stock . But from start to finish it was perfect. Everything came within time . Little chap was happy and well contai... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Bug Pets - Online Invertebrate Superstore. Welcome your next unconventional family member to your home from our wide selection of live pet invertebrates. From jumping spiders to crabs, we aim to stock the UK's best range of pet invertebrates and supplies, so you can be just one click away from any animal you want, and all the equipment to go with it. With a selection of carefully cultivated pet setups to suit your budget, we work hard to provide pets for everyone. We founded Bug Pets LTD with a core promise: to prioritize the well-being of our livestock. Each purchase you make directly supports this mission, allowing us to provide quality care for our animals and, in turn, ensuring that you welcome a happy, healthy pet into your home. As newcomers shaking up the invertebrate scene, we’re thrilled by the buzz you’ve helped create around Bug Pets! Your support, kind words, and the chatter you’ve started have been instrumental in our journey. Every day brings new lessons that help us fine-tune both our service and the quality of care we provide to our critters. Thank you for being a part of our adventure and for sticking with us as we grow!
Contactgegevens
Trafalgar House, 223 Southampton Road, PO6 4PY, Portsmouth, Verenigd Koninkrijk
- bugpets.co.uk
2,9
Gemiddeld
122 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
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Very good response when asked question…
Very good response when asked question they tried best answering and getting pictures if asked very good
17 juli 2023
Super happy with my new spider
Super happy with my new spider. Beautiful packed. Will definitely order from them again
27 juni 2023
Great and fast service
Great and fast service however I’ve noticed some other websites that sell critters enclose a little care sheet/ info sheet about the critter you have purchased as I would of loved to have known what life stage they are at of the time of purchase and what food they were being fed but other than that I can’t complain, my partner and myself have ordered a few critters now one a jumping spider and two mantids and all have come in perfect health
29 juni 2023
Excellent service
2nd time of ordering 4 jumping spiders nice and heathy great service packaging and delivery would recommend
5 juli 2023
Great company recommendations all.the way !!
Was unsure at first as I've never used yhis company before especially being live stock . But from start to finish it was perfect. Everything came within time . Little chap was happy and well contained. He's currently in his new habitat.. living the life of Riley.. perfect and I will definetly be re ordering more jumping spiders ..
3 juli 2023
great service- product arrived as…
great service- product arrived as stated.
will definitely purchase from Bug Pets in future
25 juni 2023
Superb service
Superb service, strongly recommend. Little cherub is a little smaller than I was expecting but he/she’s a beauty.
Great business and value.
24 juni 2023
Fast delivery and well packaged
Fast delivery and well packaged. Happy owner and happy and healthy mantis.
23 juni 2023
Recommended
Interesting selection of species, I purchased jumping spiders, very good communication, smooth transaction, spiders arrived well and doing well. Recommended seller
21 juni 2023
Review zonder uitnodiging
Had some hiccups with delivery which to…
Had some hiccups with delivery which to cut the long story short arrived 6 days after ordering.
But the most important aspect of it all, was the speediness of the reply from Rosie which helped a lot when you're concerned if the pet you bought will be ok, due to the delay. It arrived safe and sound and well packaged. So thank you Rosie for your help, very good customer service hence the 5 star.
6 juni 2023
Always an absolute pleasure dealing…
Always an absolute pleasure dealing with Bug Pets, an easy to use system, a good range and quality of products and beasties available.
Everything is always well packaged and delivery are fast.
The responses to my email enquiries have been prompt and my questions have been quickly answered.
All I'm all I'm very happy with my purchases of a giant Asian shield Mantis, my giant African mantis and the live feed and equipment, I will definitely be using Bug Pets again.
4 juni 2023
prey mantis purchase
Well made mantis house great value for money great choice of bugs with all the info you need , excellent service will be using these guys again .
2 juni 2023
cute bugs arrived well and happy
21 mei 2023
Amazing customer service
Amazing customer service, Rosie was really helpful in helping me to decide which Mantis would be the best for me!
Everything came packaged safety aswell.
14 mei 2023
Fast delivery,well packaged,and one…
Fast delivery,well packaged,and one happy little spider.thankyou would definitely use this company again
14 mei 2023
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