We had a slight problem with a bag of food. Contacted customer service and was the issue was .sorted by the following day. We have been using Burns dog food for over 14 years and our dogs have been... Toon meer
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It’s always easy to be excellent when things go right but not always the case when there is an issue. Burns Pet Nutrition have got it right. I received an incorrect order. The team started working tog... Toon meer
I have been feeding our greyhound Burns food since he was adopted. Not only is it high quality, but your service for ordering is efficient and the website is user friendly.
The dog food is really good quality, our pups love it. The delivery company they use do not deliver the next day as stated, they changed my delivery day.
Bedrijfsgegevens
Over Burns Pet Nutrition
Geschreven door het bedrijf
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Our delicious, award-winning recipes are designed to fully meet pets’ needs with a range of dry and wet dog food suitable for every breed. We understand that dogs often have unique dietary requirements in the same way as humans do., so our range includes Sensitive recipes specially formulated for dogs with allergies and intolerances, Grain Free recipes and low calorie Weight Control dog food that will help your pet to feel fuller for longer and keep off those extra pounds.
In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Geschreven door het bedrijf
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Contactgegevens
Verenigd Koninkrijk
- 0800 0836696
- info@burnspet.co.uk
- burnspet.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Excellent service & Excellent food for my dogs
Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door.
Dog Food from Burns is really good.
I would recommend to anyone thinking of purchasing from them.
24 april 2026
Delivered very efficiently as always
Delivered very efficiently as always. And my cockapoo won’t starve!
23 april 2026
Low fat food for pancreatitis
Thank you for having a low fat wet food ie Wild Fish as well as kibble so could feed her on half and half, as she has Pancreatitis.
Delivery is quick also, usually a couple of days.
21 april 2026
This company are one of the best when…
This company are one of the best when it comes to dog food.
16 april 2026
Prompt response from Burns
I had a problem with a sack of dry dog kibble which I reported via the website contact form. Customer Service responded far more quickly than I expected and the matter was soon resolved. In Burns defence, this was the first time I have been less than satisfied with their dog food since I started using it 5 or 6 years ago.
22 april 2026
Simple to order and very quick delivery…
Simple to order and very quick delivery to our door.
21 april 2026
Both my dogs love their Burns meals
Both my dogs love their Burns meals. The 125ml size has loads of tasty goodness - fish or turkey or,chicken,or lamb with rice and vegetables(you can see) in the meals - no freezer needed.Great human grade nutrition for dogs. We have a subscription(easy to pause or cancel) so we never run out. It was originally invented by a vet(Mr Burns) - he knew what he was talking about 🐶🐾
22 april 2026
Always delivers on time and quality of…
Always delivers on time and quality of both the dry and the wet food is excellent and worth the value. My dogs have been on reduced diet feed and it allowed her to feel full and lose 2.5kg after putting on weight
15 april 2026
Different delivery days
2 packages delivered by 2 different companies on different days. Comkunications not vlear why
13 april 2026
A very good company to deal with and…
A very good company to deal with and excellent food.
10 april 2026
All good / healthy dog
10 april 2026
Good communication with sales staff
Good communication with sales staff. Great discount for Hearing Dogs.
16 april 2026
They do exactly what they say they will…
They do exactly what they say they will do. Everything was despatched quickly and delivered when they said it would be delivered. Everyone was very helpful.
8 april 2026
Excellent food
Excellent food
Excellent Company & delivered on time.
What more could you ask for
14 april 2026
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