A fantastic choice of carpets and floor coverings at unbeatable prices. I bought a striped carpet for my stair runner and landing - Chelsea Stripe, and got an amazing deal. The carpet arrived within... Toon meer
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Great communication, all so easy, I ordered samples on line and carpets by phone, easy, no hassle, picked phone up, dealt with human direct on query without pressing 1 2 3 4 5 ~.... order placed and c... Toon meer
Really pleased with our carpet. Good quality and price. Customer service were great as delivery company were holding things up, so they chased them. Will definitely use again.
I've used burts in 3 different houses now. The first being 10 years ago in my first home. I've bought different types of lino and carpet. I will never buy flooring elsewhere! Its so affordable and gre... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Geschreven door het bedrijf
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Contactgegevens
Union Street, TS1 5PW, Middlesbrough, Verenigd Koninkrijk
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Excellent for bathroom
Second
Purchase of the same Lino excellent
Speedy delivery looks great
We’ve had black and a stone patterned
17 juli 2026
Haven't got the carpet yet
Haven't got the carpet yet ordered on the 22nd of July now won't be here till the 10th of August at the earliest. Was told it would be here Monday so I removed the old carpets and underlay and the wife took a the day off work for the delivery fo nothing . Totally appalled by the whole experience.
23 juli 2026
Quick service
Quick service , great remnant products for the price and my go to for flooring.
6 juli 2026
Good Value
Done really well on the whole but did not answer my last e mail otherwise it would have bee a 5
1 juli 2026
Quick delivery and great product and…
Quick delivery and great product and prices
Excellent customer service
30 juni 2026
they made ordering vynil flooring easy
6 juli 2026
Carpet delivered 1 day late
Carpet delivered 1 day late. No communication to let me know why late delivery and again no communication of driver. Carpet just turned up. Driver said he had wrong number. I had told berts the correct number to use. The telephone number was passed to berts the day before delivery was started. I was told carpet was being delivered on the 7th. It arrived on 8th.
2 juli 2026
Antwoord van Burts Online Ltd
Thanks Colin, our delivery service tends to be 1-3 working days as advertised. You received your order on 2nd working day, unfortunately Burts was let down on the communication side by the 3rd party courier we hired to deliver your order. We passed on your new number as the number provided originally wasn't correct, unfortunately our couriers found it difficult to change a number once delivery is already in process.
…10 fat chunky Gold stars 🌟
Burts is a top tier 1st class flooring company.
Great customer service
Fabulous flooring
Lovely staff
10 fat chunky Gold stars
6 juli 2026
Review zonder uitnodiging
Great value and great customer service
Great value and great customer service. Really helpful with delivery changes. Positive experience
18 juni 2026
YORK 99 VINYL
I have been searching for the pattern I wanted for long time and finally found it at Burts Online. It was not an expencive buy of YORK99 Vinyl Flooring for my kitchen. Delievery and service was swift and quick but I can not say that about the quality of the Vinyl.
You can easily rip it with your hands, my fitting guys were afraid to stand on it, to leave a mark or make a hole in it. They had to get plywood panels to protect the Vinyl, whilst fitting the kitchen units.
I will have to keep it now, but I will not reccomend it for the kitchen that specific style.
30 juni 2026
Review zonder uitnodiging
Good service and lovely carpet for price.
Quick service. Lovely carpet at reasonable price. Trackable delivery with helpful driver.
23 juni 2026
Really good service
A really great choice of high quality flooring a really good customer service and fast delivery and kept up todate constantly
15 juni 2026
Great Customer service
Really pleased with our carpet. Good quality and price. Customer service were great as delivery company were holding things up, so they chased them. Will definitely use again.
22 juni 2026
Great service and lovely carpet
Great service and lovely carpet. Competitive pricing. Delivery quick and smooth. Happy customer.
9 juni 2026
The carpet is great I took a chance…
The carpet is great I took a chance buying online you don't always get what you pay for online.Thank you.
12 juni 2026
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