A fantastic choice of carpets and floor coverings at unbeatable prices. I bought a striped carpet for my stair runner and landing - Chelsea Stripe, and got an amazing deal. The carpet arrived within... Toon meer
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Great communication, all so easy, I ordered samples on line and carpets by phone, easy, no hassle, picked phone up, dealt with human direct on query without pressing 1 2 3 4 5 ~.... order placed and c... Toon meer
Really pleased with our carpet. Good quality and price. Customer service were great as delivery company were holding things up, so they chased them. Will definitely use again.
I've used burts in 3 different houses now. The first being 10 years ago in my first home. I've bought different types of lino and carpet. I will never buy flooring elsewhere! Its so affordable and gre... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Geschreven door het bedrijf
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Contactgegevens
Union Street, TS1 5PW, Middlesbrough, Verenigd Koninkrijk
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Great products good customer service…
Great products good customer service and shipping. What more do you need to know
3 juni 2025
Great delivery of a lovely carpet
Great delivery of a lovely carpet. I had to ring aɓout delivery and the guy on the phone sorted it .
17 november 2025
Great customer services
Great customer services, assisted us in the correct colour for our room, good choice of carpets and remnants, and value.
7 november 2025
Very expensive postage for a tiny…
Very expensive postage for a tiny bathroom remnant ,hopefully they will add a cheaper option for these.
30 oktober 2025
Excellent quality and arrived on time.
Easy to order, samples sent. We were informed that was the carpet would be made to order there would be a 12 week wait and this was fulfilled on time. Good communication throughout. Highly recommended company.
Quality product too! Looks great! Very pleased.
11 juni 2025
Overall great experience
Overall great experience. Quality product delivered really quickly. Only thing that knocks it down is the use of dx as a delivery partner, no tracking available and ignored delivery day update. Burts as a company cannot fault.
20 oktober 2025
The range of merchandise was very good.
The range of merchandise was very good.
The online ordering was simple.
The delivery was as quoted.
The overall experience was easy and efficient.
17 oktober 2025
Very good product & price!
A very good price for a what is a really quite high end & expensive carpet, delivered when you said. Excellent service, thanks.
16 oktober 2025
Great price and good service
15 oktober 2025
A satisfied returning customer.
I'm a returning customer. Still a good selection at a very keen price.
17 oktober 2025
We received excellent service5 star service from…
We received excellent service from Burt’s. The carpet was a very competitive price and excellent quality they even arranged for us to pick the carpet up saving on delivery.
Will definitely use them again.
6 oktober 2025
Excellent service
6 oktober 2025
Prompt delivery
Prompt delivery. Although had a slight glitch about the order, which meant that the carpet I had ordered turned out not to be available I was sent an excellent alternative at no extra cost.
9 oktober 2025
Very good service…
Can’t comment on carpet as it hasn’t been laid yet but it looks to be good value for money. Delivery was within 3 days as promised
2 oktober 2025
Good guys to deal with who care
1 oktober 2025
Everything went smoothly untill…
Everything went smoothly untill delivery- the address label had a wring address and it was delivered to the wrong house. Luckily I traced it because our address is similar and its happened before .
13 oktober 2025
Excellent service from start to finish…
Excellent service from start to finish will certainly keep your company in mind for any future purchases
22 september 2025
The whole thing was very smooth
The whole thing was very smooth. Despatch and delivery was quick and carpet was exactly as stated.
22 september 2025
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