Joined tonight easy site to use and I had good experience as won quite a fair bit money by depositing £10 with welcome bonus. Withdrawal process is 24 hours from butlers bingo as told by chat adviso... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Signed up to butlers bingo with no problems. Customer service is fab and very quick to answer your query. Withdrawal does take a while but it does eventually arrive by 6.30pm same day or 6.30pm follow... Toon meer
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Have been playing Butlers Bingo for quite some time now and haven't experienced nothing problematic! No issues with withdrawing etc plus there's things to keep you safe if your over spending etc. Its... Toon meer
Bedrijf heeft geantwoord
Yes I had a small problem with my payment debit card but butlers bingo sorted it within 24 hrs I’m good to go again I do enjoy this site due to my disability I don’t get out much I find wins are ok a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Butlers Bingo
Geschreven door het bedrijf
- Butlers Bingo brings you fun online bingo and casino games straight to you in the comfort of your own home. With 90 Ball Bingo, 75 Ball Bingo and more, plus over 300 games, there’s something for everyone!
- Our response to the current situation
- At Butlers Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@butlersbingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Contactgegevens
Verenigd Koninkrijk
- support@butlersbingo.com
- butlersbingo.com
3,9
Goed
1K reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Don't waste your money on this scam…
Don't waste your money on this scam taking site. Its a money wasting , scammers site
26 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Julie,
We're sorry to hear you feel this way, and we’d appreciate the chance to address any issues you've experienced. Our goal is to provide a fair and enjoyable experience for all players, and we take feedback like yours seriously. We have reached out directly to help clarify any concerns and assist in any way we can. Thank you for sharing your thoughts.
Best,
Butlers Bingo
Paul was very helpful
Paul was very helpful. Quick to respond. He had my query resolved in no time.
23 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi there,
Thank you for sharing your experience! We're glad Paul could resolve your query quickly and efficiently. We appreciate your feedback! 😊
Regards,
The Butlers Bingo Team
Patrick was most helpful
Patrick was most helpful. Polite, friendly and throughly efficient. Thank you 🙏🏻
21 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Emma,
Thank you for your lovely feedback! We're so happy to hear Patrick provided such helpful and friendly service. We’ll be sure to pass along your kind words! 🙏🏻😊
Best Regards,
The Butlers Bingo Team
Omg this site gets so much worse forget…
Omg this site gets so much worse forget even playing lucky twins how about unlucky twins big time you have no chance on that game since the stake as dropped to 45 pence and since when do you have to deposit 20pound now for 75free spins what a load of garbage
18 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Suzie,
I'm really sorry to hear that you're having a frustrating experience with us. Your feedback is important, and I understand how disappointing it can be when things don’t go as expected. We’re always looking to improve, so I’ll pass your comments along to the team. If there’s anything specific you’d like us to address or if you have any questions, please let us know. We're here to help!
Best,
Butlers Bingo
Spoke to Theresa today she dealt with…
Spoke to Theresa today she dealt with my issue quickly thanks
9 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Nicola,
Thanks for your review! We’re glad to hear that Theresa was able to help you quickly. If there's anything we can do to improve your experience further, let us know!
Best regards,
Butlers Bingo
I was going to give 1 star they have…
I was going to give 1 star they have set a limit of £40 a week between 5 apps they said it so I don't loose too much but when they first set a limit I was winning some time's I think it would be better deleting them
8 oktober 2023
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Norma,
We understand your frustration, and we set limits to encourage responsible gaming and help protect players. We’re sorry if this has impacted your experience, and we appreciate your feedback. If you’d like to discuss your limits or explore other options, our support team is here to assist. Thank you for sharing your thoughts with us.
Best,
Butlers Bingo
Query sorted quickly
Query sorted quickly. Did not have to wait long in the queue
4 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Gerry,
Thank you for your feedback! We're happy to hear your query was sorted quickly and that you didn’t have to wait long. If you need any more assistance, we're here to help! 😊
Best,
Butlers Bingo
Spoke to Patrick sorted problem…
Spoke to Patrick sorted problem instantly
4 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Ian,
Thank you for your feedback! We're glad to hear Patrick was able to resolve your issue quickly. If you need any further assistance, don’t hesitate to reach out! 😊
Best,
Butlers Bingo
It hasn’t worked for me you deposit 100…
It hasn’t worked for me you deposit 100 and it gives you 70 this games ripping you off totally.. once you accept the bonus which they providing you daily you have to give them back x100 all those amounts , joke site it’s not looks a official as it provides you only building games which takes thousands to fill the pots
2 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Geko,
We're sorry to hear you're feeling this way and appreciate you sharing your thoughts. Our bonuses do come with wagering requirements, and we always aim to provide clear information about them. We understand your frustration and will continue to work on improving the experience for all our players. If you'd like, please reach out to us directly, and we'd be happy to review your account and help clarify any concerns.
Best,
Butlers Bingo
Dreadful site eager to take your money…
Dreadful site eager to take your money but takes over 24hrs for a withdrawal ......certainly not a fair site .....I've put alot of money in n ive realised I'm being robbed......I was lucky at the start I must admit but ....last 3 month £1000 ..wins £80 ......not good
1 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Joanne,
Thank you for your feedback, and we're sorry to hear about your frustration. We understand how important fast withdrawals are, and we’re always working to improve our processes. We appreciate your honesty and encourage you to reach out to us directly if you’d like us to review your account. We're here to help!
Best,
Butlers Bingo
Where do I start
Where do I start, I deposited a small amount and won £850. Oh my!!!! they were not happy about me withdrawing this amount. They wanted the following information. Bank statement with the FULL name on the account, not Mr Smith, it had to be Mr Paul Smith, next, passport photo with all 4 corners, then a selfie, me holding the passport.....Does not stop there. Then they wanted card details, all 4 corners, then proof of a utility bill with the full name, not just Mr Smith, Mr Paul Smith. Not only certain attachments, it had to be a PDF attachments for them. It took me 5 days to do this.I received my money and they suspended my account. I mean what!!!! really, they are a joke.
1 oktober 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Tim,
Thank you for sharing your experience, and we're really sorry for the trouble you had with the verification process. We're always working to make things smoother for our players, and your feedback helps us improve. We can see that your withdrawal was processed yesterday, and we're glad you received your funds. We truly appreciate your patience and understanding!
Best,
Butlers Bingo
Ok site but much better sites out there!
Ok site, had a few small wins under £40 so no problems withdrawing but the wagering on all bonuses are ridiculous. Other sites only do high wagering on first deposits then after that anything you win is usually paid to cash. Other sites always take bonus money first then cash after... This site always takes cash balance first and if you win and withdraw you lose any bonuses/ free spins. So pointless using promos. Also max bingo tickets are stupidly high. Definitely better sites out there to use!!
Should seriously look at other sites and how they offer promos.... This would encourage repeat customers.
16 september 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Nikki,
Thank you so much for your honest feedback! We're happy to hear you’ve had a few wins, but we totally get your thoughts on the bonuses and wagering. We’re always working to make things better and will pass this along to our team. Your ideas about the promos and bingo tickets are really helpful—we want to keep improving to give you the best experience. If you have more suggestions, feel free to share anytime. Thanks again for being a part of our community!
Best,
Butlers Bingo
Antwoord van Butlers Bingo
Hi Sandra,
Thanks for the great feedback! We're thrilled to hear you're enjoying the site and experiencing fast withdrawals. If you ever need anything, feel free to reach out. Happy gaming! 😊
Best,
Butlers Bingo
Great support from patrick helped with…
Great support from patrick helped with questions
21 september 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Tia,
Thanks for the wonderful feedback! We're thrilled to hear that Patrick was able to assist you with your questions. We appreciate you taking the time to share your experience. If you need anything else, we're always here to help! 😊
Best,
Butlers Bingo
Their welcome bonuses are useless
Their welcome bonuses are useless. I deposited £10 to trigger £20 of bingo bonuses and 200 free spins on a casino game. In order to access the bingo bonus I was expected to gamble away all of my £10 stake, otherwise I could not use it. I played all 200 of my free spins but similarly had no access to the paltry winnings I had made, so it was a total waste of a lot of time. I ended up just withdrawing my £10 deposit, they obviously have no intention of awarding customers with their winnings. Their high rating must surely be due to bots. Will use other sites in future.
18 september 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Rowan,
Thanks so much for sharing your thoughts with us! We’re sorry to hear you didn’t have the best experience. Just to help clear things up – your cash balance is always used first, and the bonus kicks in as a little safety net so you can keep enjoying the games even if your cash runs out.
If you ever have any questions or need help understanding how it works, we’d love to chat and make things clearer for you. We hope you’ll give us another try soon!
Best regards,
Butlers Bingo
Most robbing site known
This company has took £930 off me since July the 1st and in that time have only payed out £365! Absolutely shocking site! Happy to take your money but this site does not pay out at all! They’ve just had £520 this weekend alone and payed nothing back out! Stay away from this site as paddy power pays out much better
16 september 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Jonathan,
Thanks for sharing your feedback, and we're really sorry to hear about your experience. We want to assure you that all of our games are completely random.
We’d love to take a closer look at your account and see what’s going on. We have requested more details through TrustPilot, so we can help get this sorted for you.
We appreciate your patience and hope to turn things around for you soon!
Best regards,
Butlers Bingo
Biggest con in games payouts are…
Biggest con in games payouts are pathetic .don't use
15 september 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Henry,
We’re sorry to hear that you’re unhappy with your experience and the payouts. We aim to provide a fun and rewarding experience for all our players, and your feedback helps us improve. We have reached out privately to see if there is anything that we can help with.
Thanks for sharing your thoughts,
Butlers Bingo
Terezia provided fast and helpful…
Terezia provided fast and helpful service
12 september 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Gemma,
Thank you for your feedback! We’re glad to hear that Teresa provided fast and helpful service. If you need anything else, we’re here to assist!
Best regards,
Butlers Bingo
I spoke to Savanna today and I was very…
I spoke to Savanna today and I was very happy with the way she handled the situation. She was very supportive and resolved the problem in what must have been record time. Thank you Savanna
11 september 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Louise,
Thank you for sharing your experience! We’re thrilled to hear that Savanna was supportive and resolved your issue quickly. We’ll make sure to pass along your thanks to her. If you need any more help, feel free to reach out!
Best regards,
Butlers Bingo
Messaged straight back extremely…
Messaged straight back extremely helpful and kind
11 september 2024
Review zonder uitnodiging
Antwoord van Butlers Bingo
Hi Matthew,
Thank you for your feedback! We’re pleased to hear that our team was quick, helpful, and kind. If you need any further assistance or have more questions, don’t hesitate to reach out.
Best regards,
Butlers Bingo
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